Is TSB Bank down in Trowbridge, Wiltshire, England?
Problems detected
Users are reporting problems related to: mobile app, transactions and website.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Trowbridge, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at TSB Bank
TSB Bank is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (50%)
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Transactions (25%)
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Website (13%)
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Login (13%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Nainesh Tanna
(@NainTanna) reported
@TSB No this does help. The switch was a long time ago. I have a final statement from you. When I log in on-line to tsb there is no active accounts avaiable so why has tsb sent me a new card? Which account is this for?
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Zaden Zane
(@ZadenZane) reported
@hippytea1 @TSB Did you get an answer to all this? Any resolution? 3 days sounds crap. Was it all legit? Surely they should be able to tell what's what quicker than that. And surely if they just change your a/c number that is gonna stop 99% of fraudsters unless they somehow have direct access..?
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S_06
(@S_A065) reported
@TSB is anyone actually working in the fraud department the past 2 days??? can't complete online form and can't speak to anyone...
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Aiden Ulph
(@Ulphy04) reported
@TSB Wife has been in a queue for over an hour to the fraud check-line….can’t get through and need the use of her card Any help please
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Nainesh Tanna
(@NainTanna) reported
@TSB Hi, I closed the account by informing you. I even had a problem getting and interest paid statement as a result so I had to make a complaint in April 2021. I had a cheque account with you.
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Grumpy Gay
(@jockthumper) reported
I stopped banking with @TSB yrs ago but my father still does. Had to get s replacement card and has been waiting for more than a week for the pin number. Gets the run around every time he manages to get through to an advisor with no resolve to the problem...
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Aaron Price
(@AaronLewisPrice) reported
@TSB Will do Phoebe, not a happy customer I got to hope the £41 pending transactions don't put the £11 I have left me into overdraft. Christmas is off the cards this year for me.
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Becky
(@BeckyLennon13) reported
@tanyacoz @TSB Worst customer service team. I have an open complaint which hadn't even been assigned to someone. They're happy for me to be without a working bank card for weeks on end! No one listens when you call up. Just the usual '15 day response'
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Christopher 🇩🇪🇲🇹🇨🇭🇸🇲🇫🇷🇲🇩🇮🇸🇷🇺🇮🇹
(@InclusiveCoffee) reported
@TSB Thank you so much to Julie (Paul B's team) from TSB telephone banking in Swansea. She was so helpful on what could have been a very challenging call. She solved my problems effortlessly and even told me I'd overpaid my CC by £99. Feel like I've won the lottery. Thnx Julie.
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Aaron Price
(@AaronLewisPrice) reported
@TSB @PrideOfBritain Instead of giving me the VW Campervan, just pay off the remaining £6.133 of my personal loan with you instead. Then i'll be happier, your bank has really gone down hill. Payments taking forever to come out of account, some pending for more than 4-5 days at a time. Leaving nothing