TSB Bank

Is TSB Bank down in Trowbridge, Wiltshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Trowbridge, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Trowbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Trowbridge, Wiltshire, England 12/05/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB I know it’s not you, nor is it your colleagues there. But I cannot spend day after day trying to get through, whilst TSB do not publicly accept there’s a problem here. So I will highlight to keep in the public domain until TSB resolve it. There’s no need to reply.

  • dempsey1709 Dempsey Siobhán (@dempsey1709) reported

    I actually just can't wait it's so damn anti customer 😒 @tsb @SeanMoncrieff

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB Day 2 and the wait continues. Still can’t get through to the oxymoronically named Fraud team. The only fraud here is you are holding my money and not giving me access. Still on hold. Will post daily updates.

  • Rich972 Richard Cox (@Rich972) reported

    @TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service

  • MrsRightKnee Siobhan (@MrsRightKnee) reported

    @TSB My daughter and I have spent over a year trying to close her savings acc (she is nearly 18). Branch say they cannot help and all online closure forms we submit are ignored. I cannot speak on the phone due to disability. Why do you ignore us? Trying this tweet in desperation

  • floramcdee Sharon Mc 💙 (@floramcdee) reported

    @TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!

  • AnnieG8694 AnnieG (@AnnieG8694) reported

    @TSB Cannot access my mortgage account after logging in successfully, no info is showing???

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Am having difficulty logging on to online banking. Are there problems at the moment?

  • K06191162 K (@K06191162) reported

    @TSB Has this been looked into as a bankwide issue??