TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tillyfour, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tillyfour, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Tillyfour, Scotland

Latest outage, problems and issue reports in Tillyfour and nearby locations:

• 
  The wet man of Muscadale (@craigveigh) reported 12 minutes ago from Aboyne, Scotland

  @tsb Why are you still sending correspondence to our old address a year+ after we informed you. Why do I still not have a new bank card after I made a 100mile round trip to update and order. Why is my wife's card blocked with no contact from you. 📞 impossible.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jamie robertson (@pinkjockalypse) reported 1 minute ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  SassyCob (@SasCobbold) reported 2 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  claire (@claire_1986w) reported 8 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  Lee Hewat (@Leehewat28) reported 8 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  MarcHughes86 (@marc_hughes86) reported 8 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 10 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Igor The Giant (@IgorGiant) reported 11 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Helen May (@Nito_Onna_Helen) reported 13 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Phillip Lloyd (@PhillipLL) reported 16 minutes ago

  @TSB OTP not working to log in to online account

• 
  Shaz 🦋 (@soxxylady) reported 16 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.