TSB Bank

Is TSB Bank down in Thurso, Highland, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thurso, Highland, Scotland 11/29/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • DeadByDylan 𝗗𝗬𝗟𝗔𝗡 (@DeadByDylan) reported

    @TSB I’m trying to buy tickets and your one time password thingy isn’t sending me a text. Gonna hurry up and fix it? Cheers bud

  • elliecowley Helen Cowley (@elliecowley) reported

    @TSB You have not answered the question as to why TSB are not informing customers of the issue there is nothing on your website or service status

  • elemar47 Elemar (@elemar47) reported

    @TSB I am beyond annoyed!!Online payments not working, spent the last hour doing an online shop which I can’t pay for as text verification codes are not being sent! payment slot has now expired!! I’m so fed up with your technical problems. Time to find a new bank #TSB #complaint

  • elliecowley Helen Cowley (@elliecowley) reported

    @TSB When will the online payments issue be fixed and why are TSB not keeping customers informed?

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @TSB Are you willing to pay my late payment fee of £25 because your online banking is still not working ?

  • martell0507 Sharon mckay (@martell0507) reported

    @TSB why is this online payment verification an issue again ? Your service really is a shambles and not fit for purpose . I only want to be able to access my money as and when I want .

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB @tsb Are your engineers even working on the problem? Are they active at the weekend (or do you have to wait until Monday?). What’s the latest from them? ETA? Have they detected WHERE or WHY it’s occurring or how widespread? Give us SOMETHING so we can plan!

  • RobGuyler Robert Guyler (@RobGuyler) reported

    @TSB Can you please provide an update on your One Time Password issue - you should be updating your customers - i have not been able to purchase anything online because of it .

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB @karonc8 @TSB cant be working that hard if it’s been over 24 hours and still not working.

  • AlisonT16296828 Alison Thomas (@AlisonT16296828) reported

    @TSB TSB not authorising online card payments. Codes come through 12-24 hours after trying to make payments and refusing to discuss the issue over the phone . Awful customer service - AGAIN !