TSB Bank

Is TSB Bank down in Thurso, Highland, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thurso, Highland, Scotland 11/30/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeT1152 Mike Taylor (@MikeT1152) reported

    @TSB Been without funds since 7pm this morning when I checked the app and noticed duplicate payments were taken. Now 2pm, still not refunded!!! Can't get through to TSB, no surprise there, disgraceful, another shambles from TSB. FIX IT NOW PLEASE

  • Pyle19Chris Chris Pyle (@Pyle19Chris) reported

    @TSB how long till our money goes back into our accounts we are a family if 4 with 39p left after your error and have no electric credit left and are unable to top up due to your error you have had plenty time to credit peoples accounts why should the customers suffer

  • r333chs Rachel Stott (@r333chs) reported

    @TSB And what about people who incur charges? There’s no mention of that in your standard response, I’m now in my overdraft thanks to this error

  • StevenHayre Cupra (@StevenHayre) reported

    @TSB How long does it take to get an update, never had an issue before regards to logging in and payments been taken for no reason

  • Matthew06372804 Matthew (@Matthew06372804) reported

    @TSB @Redacted55 No . Been ongoing since Saturday for me. The man on the chat service advised me to log out and try again tomorrow hah. In the end I moved the money to a different account, had to phone up to confirm the transfer but at least I can spend it now

  • slyons79 Stephen Lyons (@slyons79) reported

    @TSB DO YOU KNOW WHO YOU HAVE TAKEN DUPLICATED PAYMENTS FROM OR DO WE NEED TO GET IN TOUCH TO LET YOU KNOW? HOW LONG UNTIL YOU FIX THIS ISSUE. DO YOU KNOW WHAT DATES YOU TOOK DUPLICATE PAYMENTS FROM - IS IT JUST 2ND MARCH OR ARE THERE OTHER DATES. SOME ACTUAL INFO WOULD BE NICE TSB!

  • shannyd1977 shannydfc (@shannyd1977) reported

    @TSB When will this happen? I'm £200 down because of this and have things to pay.

  • ButterworthAlan alan butterworth (@ButterworthAlan) reported

    @TSB Yes another IT glitch from this bank!!! Serious impact on my account today

  • atoward @ndyT (@atoward) reported

    @TSB I’m aware of the issue with Duplicate payments and having checked my account last night, I’m roughly £60 down. Not much compared to some. I can’t quite work out where my duplicate is, and it’s not showing as a pending payment, but it’s gone somewhere!?

  • __elliemae ellie (@__elliemae) reported

    Sick of the absolute shambles of a service @TSB provide! Duplicate payment taken from my account??? 🤯🤯🤯