TSB Bank

Is TSB Bank down in Thurso, Highland, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thurso, Highland, Scotland 11/23/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • cold_cxffee coldccoffee (@cold_cxffee) reported

    @TSB I think the original message said I would be contacted but when I log in, it says I need to ring a number. However, I’m currently abroad so international calling is not really a possibility - is there any other way to gain access again?

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB locked out account , been trying to add new signatories for months just getting run about from St Vincent st branch glasgow and now online error messages terrible way to treat a charity

  • CarolAnneSabrin Carol-Anne Sabrina (@CarolAnneSabrin) reported

    @TSB I have just spoken to one of your lovely customer service agents Gemma (she had a Geordie accent) and she was such a superstar did everything to fix what another company has ruined. she was so professional and empathetic, a credit to your company. please let her manager know

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    usual rubbish @TSB service today

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB ANSWER THE PHONE!!!!! I've been waiting for 35 minutes. Finally and operator answered the phone but then said I need the Application fraud number!!! I rang the number YOU WROTE DOWN. YOU ARE USELSS AND UNHELPFUL and you do not check your customers thoroughly. #dontbanktsb

  • LindsayWaring LindsayWireSculptor (@LindsayWaring) reported

    @TSB I cannot find my replacement card for when my other ran out. I also can’t remember receiving one. So i check on my bank app and check my personal details only to see that the name of my village is not in my address.Tried to add it but not pen icon to click on! Help!?

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.

  • twowitwowoo Mad As A March Hare (@twowitwowoo) reported

    @TSB does TSB stand for Terrible Service Bank? Whole day trying to find someone to help with digital banking on behalf of my 90-year-old mother with #dementia after her husband died. Still nothing!

  • snaicitilopprac N (@snaicitilopprac) reported

    @TSB Customer for 9 years. ABSOLUTE #DISGRACE. Lost my card; called your lost card/fraud hotline. 20 mins still on hold. And why ask me for security code when it's on the LOST card?!?!?!?! Illogical.

  • Javopolis_ Javopolis_ (@Javopolis_) reported

    @TSB I am having issues with Apple Pay using my TSB card. I currently cannot use it to travel at TFL stations. Can you please look into this as I do not want to get stranded. Thank you.