TSB Bank

Is TSB Bank down in Thurso, Highland, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thurso, Highland, Scotland 11/15/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (13%)

    Website (13%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StevenHayre Cupra (@StevenHayre) reported

    @TSB How long does it take to get an update, never had an issue before regards to logging in and payments been taken for no reason

  • dwhelan1979 Dan Whelan (@dwhelan1979) reported

    @MoneySavingExp @TSB They have known about this issue all morning and still haven't refunded the money and are just sending out the same apology message to everyone with no update about when we will get our money back... I am personally down £1505 !!!! 😡🤬

  • 70_stuart Stuart Kelly (@70_stuart) reported

    @TSB Do you have any further update on the duplicate payment issue, communication on this issue really has been disgraceful, when are monies to be refunded to my account? The response from @TSB is not good enough 😡

  • Matthew06372804 Matthew (@Matthew06372804) reported

    @TSB @Redacted55 No . Been ongoing since Saturday for me. The man on the chat service advised me to log out and try again tomorrow hah. In the end I moved the money to a different account, had to phone up to confirm the transfer but at least I can spend it now

  • tazzajay23 Tamsin James (@tazzajay23) reported

    @TSB your duplicate payments error is the final straw for me and I expect many others. Constantly having issues with you. When are the payments going to be refunded, we all have bills to pay and the fact this is still ongoing is not good enough.

  • r333chs Rachel Stott (@r333chs) reported

    @TSB And what about people who incur charges? There’s no mention of that in your standard response, I’m now in my overdraft thanks to this error

  • Ambero__ Amber Scullion (@Ambero__) reported

    Would really appreciate a refund from @TSB ASAP. Wiped out my current account due to a 'glitch'

  • KineticThump KineticTHUMP (@KineticThump) reported

    @TSB I have been left with £3 in my account and my seriously ill dog is due to be put down in a few hours. My dog will now have to suffer for longer because I now can't afford to take her to vet. disgusting banks. give my £145 back now.

  • StevenHayre Cupra (@StevenHayre) reported

    @TSB @TSB any updates and why can't I access my account via my laptop via a browser I really need to chat to someone about this???

  • slyons79 Stephen Lyons (@slyons79) reported

    @TSB DO YOU KNOW WHO YOU HAVE TAKEN DUPLICATED PAYMENTS FROM OR DO WE NEED TO GET IN TOUCH TO LET YOU KNOW? HOW LONG UNTIL YOU FIX THIS ISSUE. DO YOU KNOW WHAT DATES YOU TOOK DUPLICATE PAYMENTS FROM - IS IT JUST 2ND MARCH OR ARE THERE OTHER DATES. SOME ACTUAL INFO WOULD BE NICE TSB!