Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (59%)
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Transactions (18%)
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Website (18%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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gary eaves
(@garye1969) reported
@andymellor67 @TSB This is clearly a widerissue but all we get is to give our details by a DM. Clearly there is an issue TSB end but it feels like they are just stalling instead of admitting it.
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AndrewGibbard
(@AndrewGibbard) reported
@TSB Hi, I can see that both I and many other people are struggling with the TSB app this morning. It’s asking to approve a payment but the button is frozen and not working. Please sort this out ASAP. Very poor service.
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Graeme Innes 🏴
(@guinness1968) reported
@debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.
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michaeL kelly
(@michaeL73523388) reported
from
Blaydon-on-Tyne, England
@TSB Can anybody help me , both mine and my wife’s tsb accounts are having problems ,the approved payment portal in tsb app will not work l have tried since 7am to find a reason why this is not working through tsb at local level and on line ,
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Andy Mellor
(@andymellor67) reported
@TSB is the ‘payments to approve’ option in the mobile app down?
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Anton Woodward OBE
(@antonvwoodward) reported
@tsb Tried to verify two online payments today on the app. The approve button is not working. Used @PayPal instead. TSB IT failures are getting quite tedious.
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James Mildred
(@JamesMildred) reported
Hi @TSB on your banking app, the approve payment button in the payments to approve is not working. Strangely the reject payment button is. Could you please look into this? Was working fine last week.
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Stefan Karlsson
(@StefanComrz) reported
@TSB @kwgordonso This problem is still ongoing - I think it has something to do with changing IP addresses - TSB software still way too buggy!
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fraupringle
(@FrauPringle) reported
@TSB @JamesMildred Am also having this problem. I cannot believe your solution @tsb is to uninstall and restart my phone!!!!
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Floweroscotland
(@sarannej) reported
@TSB I have been unable to approve payments since Saturday as the Approve button on your Mobile App is frozen. I wasted forty minutes between your help line and reinstalling the app and still nothing. I am so fed up with how unreliable both your website and your app are.