TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/21/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ryancla38086967 ryan clarkson (@ryancla38086967) reported

    @TSB I have been a customer for over 15 years. Back In February of this year I made a complaint about your previous practices. 8 months on I haven’t even received an acknowledgment from you. Can I please speak to somebody that can sort this for me? #nocustomerservice

  • DawnArun3 Dawn Arun (@DawnArun3) reported

    @beez_88 @TSB My account have been hacked numbers of times it made me sad and I didn’t have solutions until I saw a comment about uniplatform_assist on Instagram I’m sure they can help you

  • nickskeet68 Nick ***** (@nickskeet68) reported

    @TSB I've tried to deposit cash via two ATMs in Bath and Keynsham this weekend but neither was offering the option. Is there a problem please?

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @TSB been waiting 20 mins (so far) waiting to speak to a customer service operative to get the name on my account changed (this was the bank’s error too by the way) in your Birmingham branch. One person on the desk at lunchtime…bad customer service yet again @TSB

  • georgiapermutt Georgia Permutt 🧚🏻‍♀️ (@georgiapermutt) reported

    I’ve now spent at least 3 hours in total waiting for @TSB 📞 my issue is STILL not resolved and my card is STILL blocked after I’ve completed everything I was instructed. Terrible service. #tsb #tsbbank. @TSB_News

  • mjrmassage Only the Physio 😝 (@mjrmassage) reported

    Top service from @TSB 🙌🏼 Problem sorted in really good time, really good service. Nothing was too much of a problem. Highly recommend.

  • i_little_b Little B (@i_little_b) reported

    After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today

  • sylviad29752364 Sylvia Douglas (@sylviad29752364) reported

    @TSB I Lost my card with no access to cash , explained the situation. Still no access to cash, feels like a poor relationship after 20 years.

  • kate_edmonds_EU Kate Edmonds #GTTO Progressive Alliance? (@kate_edmonds_EU) reported

    @TSB Why doesn't the Make a Payment page load? My wifi is working fine but the TSB system seems frozen

  • GemBrian82 Gem (@GemBrian82) reported

    @TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!