TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/18/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Meet_Cleaver Mr. Misanthropic (@Meet_Cleaver) reported

    @TSB New customer. Initial problem with the app. Account now open thanks to a video call. App is awful. You get no notifications. Of 3 payments from her account today (5 hours ago) only 1 has gone through yet the money has gone from her account. Zero support from the developer 😤

  • dangriffin37 @DanGriffin45 (@dangriffin37) reported

    @TSB your app is probably the worst banking experience ever when it actually does work, currently unable to access my account and unable to reset my access, regretting switching business to you

  • denawood1991 Woody (@denawood1991) reported

    @TSB getting there is something wrong with your app again!! Told me to reauthbthe device I did and wouldn't recognise passwords setup internet banking again and it's still not working!!

  • CarrD1981 danielle carr (@CarrD1981) reported

    @TSB need to report fraud. Please contact me urgently. Am NOT a TSB customer so unable to contact you via your app or phone line as I don’t have an account.

  • Molly40716782 MAustin (@Molly40716782) reported

    @TSB can I ask why text alerts are being stopped in October please? There doesn’t seem to be any explanation given for stopping this service which is very useful.

  • usualsuspect448 Chris | xSUSPECT (@usualsuspect448) reported

    @TSB Please fix the app for the second time i can't login in due to authentication error. I can login fine on the internet app. This is the 2nd time in 2 days this has happened

  • TWB_2023 Brad (@TWB_2023) reported

    @TSB hi, having a big issue with fraudulent payments - reported them and refunded but these amounts are significantly different?!

  • OfficialAlgie Algie..x (@OfficialAlgie) reported

    @MrWayneGarton @TSB @MattRayns I'm a luddite... I find Monzo and Starling perfect for me... no high St... or phone number... so not for everyone... but having those two suit me down to the ground... The Landlady's had Halifax forever... and wouldn't change...x

  • TonyDra61431085 Tony Drake (@TonyDra61431085) reported

    @TSB 189th time of asking,is legal for you to send default notices to a address where I've never lived at or registered with you. What action has been taken against the rogue employee working in your customer relations team

  • enellefj Taşa (@enellefj) reported

    @jollux_ @TSB Having the same problem. Did you ever get this resolved??