TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 11/18/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • faeriemoo Faerie Taylor (@faeriemoo) reported

    @TSB @ReedJX666 Same problem here. I'm traveling 6 hours via public transport today. Its more than a mere "inconvenience" and I'll be changing banks ASAP. Been a loyal customer for 20 years, but these constant issues are just too much.

  • AlisonT16296828 Alison Thomas (@AlisonT16296828) reported

    @Spookie_X @TSB I’ve had this issue since Friday lunchtime. They have been aware since then ! Absolutely no idea why it’s taking so long to rectify

  • JohnTho10402150 John Thomson (@JohnTho10402150) reported

    @TSB are there problems today as verification doesn't seem to be working?

  • femmementation Ali (@femmementation) reported

    @TSB That's a really great cut-and-paste story @TSB, but you haven't answered my question. When there is another method for customer authorisation - via the mobile banking app - why isn't it being used while your other IT mess is being fixed?

  • CFC94_ CFC94_ (@CFC94_) reported

    @DeadByDylan @TSB No they’ll send the same message they been sending for 2 days. Absolutely disgusting this is to pay peoples bills and they aren’t even letting people know about the problem

  • faeriemoo Faerie Taylor (@faeriemoo) reported

    Hey is anybody NOT having issues with @TSB and their crap banking?

  • WoollardFiona Fiona Woollard (@WoollardFiona) reported

    @TSB tried calling you regarding online verification can you sort this out as you can’t pay any you can move money to another account. Was highly embarrassed about a cash point issue no money in the machine to give to a taxi driver

  • femmementation Ali (@femmementation) reported

    @TSB If OTP isn't working, which seems to be the case for lots of customers, why aren't we able to verify on our mobile app instead? Why did TSB set it up to be one verification option, or the other, but not a combination of the two?

  • chev2the1 Cheverz (@chev2the1) reported

    @TSB Please fix your Payment Authentication system. I am not receiving no text with a code to approve my payment

  • richardhyland Richard Hyland (@richardhyland) reported

    @faeriemoo @TSB @ReedJX666 Same here. Customer forced to TSB after being a life long Lloyds customer. Fed up with these constant IT failures from TSB. I’m fed up with giving them the benefit of the doubt and will start looking for a new bank on Monday