TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/07/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • KingOfPaine Ian Paine (@KingOfPaine) reported

    @TSB what's best way to contact you (as chat in mobile banking is still inactive). I opened a current account and used switching service but incentive hasn't been paid yet

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB That doesn't really help me when today my pay was returned and your customer service keep saying I need to wait for a 2nd class letter

  • David297819311 David (@David297819311) reported

    @TSB Would have thought with the Haddington branch being closed for the last week due to burst pipes you would have workers in fixing this issue. Passed a short while ago and the place is in darkness and obviously no work happening, meanwhile customers suffer and you don`t care.

  • MisfitWarrior1 Jon (@MisfitWarrior1) reported

    Dear @tsb what is the actual point of a bank you can never access when you need to?! Sort yourselves out!

  • Miss_Peg Pegs (@Miss_Peg) reported

    Apparently my bank are the ones who decide when I get my money back but the whole thing is ridiculous. It doesn’t matter if it’s @Tesco or @TSB holding onto my money, but the whole thing is awful

  • mikehowleyuk Yorkshire Delight ™️ (@mikehowleyuk) reported

    @TSB I swapped banks to you and it was completed on 14/12. Problem is I haven’t received a debit card, PIN number or my online banking info. I’m presuming it’s due to postal strikes? I’m a bit stuck as I can’t access my money. Can’t buy Xmas presents etc.

  • hols_xo HGA ✨ (@hols_xo) reported

    @TSB Hi, I need to transfer money to a solicitor for a house deposit. My accounts will only let me transfer between each other. Are you able to help please?

  • racheltilbury Rachel 💙🇪🇺🇺🇦 (@racheltilbury) reported

    @TSB Hi is your banking app down, I'm waiting to confirm a purchase but I'm not getting the authorisation code through.

  • RussClay12 Russ Clay (@RussClay12) reported

    @TSB , 2 hours on call and not help poor customer service

  • mikehowleyuk Yorkshire Delight ™️ (@mikehowleyuk) reported

    @TSB Thank you. I’ll go to the branch and see if they can help. Would my driving license be ok?