TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/15/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB @edale_b Ah, the usual 'we don't believe you and we can't be bothered to investigate'. Working up the energy to see if business banking is accessible today...

  • Tim_Hewitt1 TimHewitt (@Tim_Hewitt1) reported

    @TSB Can you at least tell us they are actually working on restoring these extremely basic features that you used to provide? And then give us a time estimate, say 6 months or a year?

  • burningcitreon burningcitreon (@burningcitreon) reported

    @tsb what does unexpected error RE=0 ET=1 rc=-8 ec=-31 mean? Trying to look at my statement via online banking app, android. Unable to do so for hours.

  • MissCherylOlsen Cheryl Olsen (@MissCherylOlsen) reported

    @TSB how can i make a complaint online about business banking?? It keeps throwing up an error. Asked for statements on numerous occasions over a 6 month period and I still don't have them. Called today AGAIN but the systems are down.

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB ok - managed to get through on the phone. It works with Edge but not Firefox. Got some babble about 'older browser' but I don't see anything on your website limiting the usable browsers. Put the phone down before I said something I would regret.

  • ngeverett nathan (@ngeverett) reported

    @TSB Hi, is there a problem with downloading/viewing statements? I haven't been able to access them via the app or web browser all day.

  • TSB_News TSB News (@TSB_News) reported

    @TSB said: "Consumers urgently need a Ministerial position that ensures online and telco companies make drastic improvements to keep their users safe. “In the meantime, @TSB will continue helping customers repair the damage caused on these platforms - with vital refund support."

  • ScotBusDriver Steven Arnott (@ScotBusDriver) reported

    Been a customer of @TSB for 36 minutes and they’ve already locked me out of my account and no support to get me back in 🫥

  • GwynethWatson3 Gwyneth Watson (@GwynethWatson3) reported

    @TSB it is practically impossible to report a suspected fraudulent use of our address,by telephone because we are not TSB customers. 7 pieces of correspondence returned to you. Presuming someone is applying for a loan using our address? Advice please

  • Devaney88 Brian (@Devaney88) reported

    @TSB Hello. I’m trying to set up a standing order and getting a message saying the amount is higher than the online transaction limit. It’s a direct replacement of an old standing order for the same amount. Is there a limit or is there a problem?