TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/13/2026 14:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • saahix S. (@saahix) reported

    @TSB I received a cheque due to my documents being sent to my old address. I only just seen the letter and cheque but it’s from quite a while ago.. so my local branch said to ring them to issue a new cheque.

  • Dylanash Christopher Ash (@Dylanash) reported

    @TSB Tom it’s been 32 minutes this is terrible

  • Phantom43486946 Phantom (@Phantom43486946) reported

    @TSB Looks like your new online banking application is broken - it does not work as expected on Chrome. Very likely because Ad-blocking plugins (such as Ad-block / U-block origin) do not like what the site is doing. Please fix so that it works on Chrome with ad-blockers enabled.

  • williamconker david steed (@williamconker) reported

    @TSB @PrideOfBritain When I see words like PRIDE and Rainbow I normally block

  • Scottishbear Theresa Adshead (@Scottishbear) reported

    @TSB @PrideOfBritain Is this after you shut their branch down, like you did ours

  • Em_liano Emiliano (@Em_liano) reported

    @TSB you've locked me out of my account and asked me to contact fraud prevention, this was yesterday at 5pm, I've called 5+ times and spent almost 6 hours on the phone, still locked out and customer support won't do anything, please help

  • iTechPro2012 Gareth Sibthorpe (@iTechPro2012) reported

    @TSB Still not working, have sent a PM now

  • ColinWilliams71 colin (@ColinWilliams71) reported

    @TSB - I would like access to my accounts - you’re app doesn’t find me - your branches are stupidly busy and keep providing me with excuse after excuse - I want to know why you’re app doesn’t recognise a customer of over 30 years before I bin you and move my accounts today

  • CazzieM3 Speedycarts (@CazzieM3) reported

    @TSB @PrideOfBritain Must be terrible to have to promote this woke bollox in order to achieve your ESG points. We see you inauthentic corporations. 👀

  • mir_ahsan Muhammad Ahsan Mir (@mir_ahsan) reported

    @TSB folks, your customer service is horrible. The waiting times are just "indefinitely" long. My wife has been on the phone for over an hour (twice) but no luck. All because you blocked a payment and asked her to call a number that she can't get through to... Ridiculous!!