TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 12/01/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @SnoopApp please please please fix the link for @TSB, it hasn’t updated for almost 2 weeks now and it’s driving me bananas! This is really going to help me budget but not if it doesn’t link 😢

  • WeeWillyWinkie2 Wee ***** Winkie (@WeeWillyWinkie2) reported

    @TSB any kind of timeframe for getting logged back into the site? i.e any idea on when you finish updating your online banking service?

  • Lady_VikkiJ Vikki Smith (@Lady_VikkiJ) reported

    @TSB Maybe a text would have been beneficial too reassure customers, Twitter is the only platform I've seen this issue raised by TSB. Theres quite a few duplicate transactions on my acc, I'm not even sure if balance is correct. No prob but communication needs to be improved re this

  • ZoeBurg07325930 Zoe Burgess (@ZoeBurg07325930) reported

    @AdamConlon15 @TSB Was problems from 2nd?.. I had fraud on my account on 2nd and 3rd and them when I rang they closed my account and declined my claim. I'm 110 down .. they sent me a cheque for ... wait for it... 7p lol

  • Lizzy23634326 Lizzy (@Lizzy23634326) reported

    @TSB would love to talk with someone ASAP as been trying to sort out issues with my bank all day the online chat won't help and the phone service made me go round in circles and now there clossed I'm really not happy 😡😡

  • amgrumpy Ian Hankins ✝️ (@amgrumpy) reported from Wandsworth, England

    @TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.

  • AlanBra15797878 Alan Bradshaw (@AlanBra15797878) reported

    @GreerIsla @TSB It’s ridiculous. My card transaction wouldn’t go through was the first I knew of it and it’s left me in **** unable to get home until sorted

  • Minghowriter Ming Ho (@Minghowriter) reported

    @TSB unable to log into Business Banking (freehold account) just now; several attempts, OTP repeatedly declined. Seems to be issue at your end? So fed up with this over-complicated login for such a small account, thinking of closing it.

  • mccafferty2 Linda McCafferty (@mccafferty2) reported

    Having problems with paying online bills , your payment authentication re secure code, is not coming through to my landline or mobile phone @TSB , your techies are taking forever to sort the problem out .

  • elliexdando Ells💘 (@elliexdando) reported

    @TSB Can’t seem to set up memorable information when trying to register for my online banking as it keeps showing technical error message. Tried to phone the helpline earlier and managed to get through to someone who then cut me off. I have been trying to sort this for a month🥲