Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (58%)
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Login (17%)
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Transactions (13%)
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Website (13%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@Sa3Sarah) reported
@inolan1981 @TSB It is also impossible to do simple tasks on the mobile app, Internet banking or over the phone. I just want to pay off my balance! It's like you are purposely making it impossible.
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Jenny Swindlehurst-White
(@J_Swin_7) reported
@TSB the business and personal banking app has been down for nearly a week now. I have complained to customer services with no response. Very poor
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Little B
(@i_little_b) reported
After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today
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Kate Edmonds #GTTO Progressive Alliance?
(@kate_edmonds_EU) reported
@TSB Why doesn't the Make a Payment page load? My wifi is working fine but the TSB system seems frozen
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Anna Gurevitch
(@gurevitchesque) reported
@TSB Went in person yesterday, made an appointment for today, has now been re-scheduled for tomorrow due to your 'system' having problems. I've been trying to get it sorted since September so I'm just keeping a record/log here. I'm unemployed trying to fix interest rate @MartinSLewis
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Steve Boyes
(@SteveBoyes4) reported
@TSB hi I have a cheque that I want to pay into my TSB account but the nearest branch is 40 miles away. Do I have a different option of paying this in rather than travelling all that way. Options such as using some other bank or service?
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Di
(@wee_planet) reported
@TSB After many months of phonecalls, fraud and terrible customer service, the lovely Ashley on the card fraud team resolved my issues. He deserves recognition for going above and beyond.
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Sylvia Douglas
(@sylviad29752364) reported
@TSB hey folks, would be really grateful on letting customers know you don't have a counter service on a sat in branch. 3 members of team and no one able to help me. 🤯
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Gem
(@GemBrian82) reported
@TSB @ACieslinski If it’s any help I tried to get this information from TSB myself today as I called the branch ahead of time to book £3000 that I wished to withdraw……they wouldn’t let me unless I provided proof of what I wanted the money for!!!!!! Excuse me for wanting to take out my own money!
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Anna Gurevitch
(@gurevitchesque) reported
@TSB Just trying to fix the interest rate to better than the variable and not be denied access to that service, which could be seen as discriminatory of TSB, considering I've been trying to get the matter dealt with for a month already. Let's hope your office hours are better.