TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/15/2026 03:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • StefanComrz Stefan Karlsson (@StefanComrz) reported

    @TSB @kwgordonso This issue has not been resolved - please don't lie to your customers - the latest updates to the online banking software are obviously buggy. No one will say what the ERRSCAO2 Error means - this comes from the Boris Johnson playbook of deny everything!

  • SuhailKhawaja2 Suhail Khawaja (@SuhailKhawaja2) reported

    @TSB the portal is still rubbish and doing the same thing ask long to verify the same computer that I have been using to access my account for 10 years! It never used to do this!

  • harleyhunter_ Harley (@harleyhunter_) reported

    @TSB locked out of mobile account because it’s saying I need to set up my device again. Done that 10 times today. Website isn’t any help, can’t get through to anyone on the phone. Any help?

  • kdlkwrites katie diana 🌱 (@kdlkwrites) reported

    hi @TSB I keep getting this message when I try to login - “ERRSCA02: Sorry, something went wrong” This has persisted for a few days now, is there anything that can be done about it?

  • MartinJKeatings Martin J Keatings (@MartinJKeatings) reported

    @TSB @OPGScotland I hope you are getting all of this @Debbiecrosbie1 - I'm going to metaphorically pull Dunfermline branches trousers down around it's ankles and spank its arse - Publicly!

  • hood1960 Grumpy dad (@hood1960) reported

    @TSB you have one number for contacting you to discuss mortgages 03458353389 I have now been on hold for nearly 2 hours and quite frankly am completely unimpressed with your customer service. This to discuss a problem you have made with my mortgage too.

  • poppypippa2 Ness 2 ( The lock Ness monster 👹🤣) (@poppypippa2) reported

    @TSB It's okay. It was just a private joke so take no notice of my tweet and I hope Megan can get her issue solved with the bank x

  • SmileyDes Des Masterson (@SmileyDes) reported

    @TSB @TSB Fraud Department (Ceri Ann & her line manager Natasha) did this again - so very paranoid by classifying calls via Relay UK as Third Parties, they insisted on speaking 'directly' to me, #Deaf customer. Repeatedly told me to go into branch.

  • icnfagun bcoz it cant b emty (@icnfagun) reported

    @TSB is there an issue logging on to internet banking? Website giving this error code: ERRSCA02.

  • paulyandnukhas 💁‍♂️Pauly •🐶Nuky | (@paulyandnukhas) reported

    @TSB hi, just wondering, can I use the app / website, to possibly increase my Overdraft; if it lets me go through credit checks & all that?