Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (59%)
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Transactions (18%)
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Website (18%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Jon rushton
(@JONR__) reported
@TSB sort your customer service out. 28 minutes ongoing of endless limbo ringing to the 'payment verification team' you are making me call to transfer MY money #poorservice #losingacustomer
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Ross Cooper
(@rossco1874) reported
@TSB Also didn't see option to apply via website as clicked link via phone.
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Phantom
(@Phantom43486946) reported
@TSB Looks like your new online banking application is broken - it does not work as expected on Chrome. Very likely because Ad-blocking plugins (such as Ad-block / U-block origin) do not like what the site is doing. Please fix so that it works on Chrome with ad-blockers enabled.
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Sharps Bin
(@SharpsBin) reported
…and neither party accepting any responsibility. Fortunately I’ve funds available but what if I hadn’t??? Out of pocket of £100 for over a week at a time when the cost of living is rocketing!!! Who can help remove the pre-auth?!?? @AsdaServiceTeam @TSB
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Christopher Ash
(@Dylanash) reported
@TSB Tom it’s been 32 minutes this is terrible
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Steven
(@Steve89308493) reported
@TSB @PrideOfBritain Pride of Britain award goes to all the people who carry you lot, love your hair love your big house, it's all crap.stop this caring nonsense stop it, stop using people just give them some help. How about it ,they don't need you to tell them that they are really cool,cut the crap
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colin
(@ColinWilliams71) reported
@TSB - I would like access to my accounts - you’re app doesn’t find me - your branches are stupidly busy and keep providing me with excuse after excuse - I want to know why you’re app doesn’t recognise a customer of over 30 years before I bin you and move my accounts today
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Emiliano
(@Em_liano) reported
@TSB you've locked me out of my account and asked me to contact fraud prevention, this was yesterday at 5pm, I've called 5+ times and spent almost 6 hours on the phone, still locked out and customer support won't do anything, please help
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UNKQQL
(@UNKQQLL) reported
More incompetence from .@TSB business banking, there appears no limit to how useless this bank is! Today the want me to update my business banking app before I can use it. Having click all the right buttons the only message I get is, "the app will update soon" so no access.
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Muhammad Ahsan Mir
(@mir_ahsan) reported
@TSB Beth, they are busy all the time. This isn't the first time I have witnessed it first hand. Poor poor customer service. The waiting times are not in minutes but in hours. This can't be right especially if there is a suspicion of fraud where time is of essence. Anyways not hooeful