TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 11/25/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Yes, I would like to raise a complaint. Get your customer relations team to get in touch with me. You have my number.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, you do NOT "appreciate" my frustration. I have raised a complaint. WITH YOU. You are part of TSB customer relations? So, if this is not your department get the proper team to get in touch with me.

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB No, I will not jump through any more hoops for you. Get customer relations to get in touch with me. What other card do you suggest that I use?

  • mccrum_anita Anita McCrum (@mccrum_anita) reported

    @TSB Terrible banking experience! After 20plus years TSB decide to stop your debit card working for security purposes. #nocommunication

  • Cosmo_Jon Jon (@Cosmo_Jon) reported

    @TSB Hey, Is your internet banking down? I am going mad. Reset my all my information, double checked my ID and its all right. Still saying incorrect. Am I missing something?

  • emilygabriellax Emily (@emilygabriellax) reported

    @TSB my mum is receiving "ERRSCAO2 sorry something went wrong" error when trying to log into desktop banking, can you advise please? She has cleared cache/cookies etc as told on the phone to contact centre. I can see this was an issue in 2020 with TSB?

  • comgavrob gavin robertson (@comgavrob) reported

    @TSB Your newish overt security.... why, when I 'approve a payment' using your app, does your app NOT send me back to the merchant's site to 'continue' the purchase! It just leaves me in the lurch. Several purchases lost, particularly ticket buying which has a time out.... ☹

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported

    @TSB hi I've just got a new phone and having problem logging in to the ma mobile app?

  • GazzaRuss89 gaz (@GazzaRuss89) reported

    @TSB Is there a timescale for when complaint via the chat will even be looked at? It’s getting on to 48 working hours since it was raised and baring in mind it says I would have a response by 5pm Friday you’ve failed that?

  • mesistud Lakkaland (@mesistud) reported

    @TSB such a joke. I can't login online banking since Saturday. 9210358 You have entered an incorrect user ID or password