TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 03/16/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Login (18%)

    Login (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (9%)

    Website (9%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • COdimma Chuddy Odimma (@COdimma) reported

    @TSB Mobile banking and card payment not working.

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB my bank accounts being restricted and I don’t know why. I can’t send or receive money and I’m meant to get payed today but uv rejected it. I have a family to support with just my wage and need it as where down to penny’s! Can someone help please?!?!

  • Pikylechu510 Kyle Martin (@Pikylechu510) reported

    @TSB a number of duplicate payments have appeared in my account (similar to what happened in March). All identical duplicates of payments already made on 15th Sep. Is this known/widespread and can you give an estimate for a fix time please?

  • R4gyL0bLdtYCnNb ... (@R4gyL0bLdtYCnNb) reported

    @davidhillfm @TSB Wouldn't bother! Apps and online banking seem to be down at the times you need them most

  • mvh93x megan (@mvh93x) reported

    @TSB online chat isn’t working can I speak to someone via direct message please?

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    22/04 of this year I raised an issue with @TSB oh so many promises of customer service will get in touch etc. They didn’t, so, bye bye I’m going with another bank that doesn’t discriminate against disability like #tsb #notdisablityfriendly

  • jennystitched Jenny (@jennystitched) reported

    @TSB any problems with the app this morning? Keeps timing out before I can do anything

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB can someone help pls before I have to set off for my 3 n 1/2 hr walk to your branch with my 3 year old as I have no money or car as you haven’t allowed my work to pay me.

  • StuRowls Stuart Rowlands (@StuRowls) reported

    @TSB hi, wonder if you can help. My car insurance is with direct line and i am having issues with my direct debit. They say they are requesting it and it is being returned by you without being paid. Who do i need to speak to as direct line say everything is set up there end?

  • jennystitched Jenny (@jennystitched) reported

    @TSB This hasn't helped my issue and now I can't even log in to the app.