Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Transactions (19%)
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Website (19%)
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Login (10%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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SeanIsElectric
(@seaniselectric) reported
@TSB I need some support as I think my card has been blocked. I've got lots of payments outstanding now and can't pay anything. I'm in Thailand so can't call - last time it cost me £100+ for a 15 minute phone call. Please provide me with a live chat or email contact or call me
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ChinWang
(@QinChinWang) reported
How do I get my bank statement certified for visa purpose? Your London Peckham branch refuse to stamp or print it for me, which to me it’s shocking customer service. @TSB
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Danielle
(@Wakeuppsunshine) reported
@TSB Is there problems with the mobile banking app this morning? Keep getting 'oops sorry' on the payment approval page, not ideal when things need paid!
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Losrafascartel
(@Losrafascartel1) reported
@TSB unable to update banking app, been like that for days so today I deleted to reinstall but cannot download it now. Please help
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Simon Jacobs
(@SimonJacobs) reported
Try speaking to @TSB on the phone. Go on. Try it. Utterly impossible. Just want to report FRAUD. A subject I would have thought you’d be quite interested in given your appalling history?
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Beth Hope
(@NickZeUnicorn) reported
@TSB why has a payment I've tried to make has been denied despite the fact I had to go into my online banking app to approve it? Used my fingerprint ID verification TWICE and that still wasn't good enough. Called 2 of your customer service numbers. Neither were useful. :(
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Xxgxrs
(@AigarsMera) reported
@TSB Supposed to get my wages paid today but I haven’t been able to receive them. Did a test run with my girlfriend to see if she could send me money, seems like the app is having serious issues today processing payments, help would be appreciated as I’ve bills to pay urgently
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Sunny Gill
(@sunnyginvesting) reported
from
Glasgow, Scotland
@TSB I've been trying to access my account and money for 3 days. Waiting over an hour on the phone with no answer. If you're going to flag online transactions and proceed to block my account then I expect to be able to access it quickly otherwise left with no account and money!
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jane parr
(@jane_parr) reported
@SimonJacobs @TSB A bit like Curry's then. Customer service doesn't exist these days.
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Katy
(@KatyBasey) reported
@TSB hello, I've just been on hold for a long time waiting to report fraud on my account. I spoke to a very nice lady who put me on hold but after a couple of mins the line hung up. This is the 2nd instance of fraud in 2 weeks, please help