TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 3 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  Helen May (@Nito_Onna_Helen) reported 9 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Nikki Hutchinson (@nikkichandler69) reported 11 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  Keith Ross (KR055) (@k3ross) reported 13 minutes ago

  @TSB sort your **** out, showing I have no accounts and can’t send my Son money and he needs it urgently !!!!

• 
  Lawrence M-M (@prop_power) reported 14 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Товарищ ирландец (@ahdamnpahpah) reported 20 minutes ago

  I have to say that the @TSB chat function is absolutely terrible; waiting at least 3 hours for a response to my query (having erroneously charged me interest two months in a row despite promising not to, and having previously offered goodwill payments to prevent my complaints)

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 22 minutes ago

  @TSB hi, I have an issue could you please help me?

• 
  Sparky Shiny (@sparkyshiny) reported 24 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Alex Jones (@dr_besty) reported 26 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  adrian pennington (@pennington1) reported 27 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |