TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/25/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Seacowdaz Daz Sherwood (@Seacowdaz) reported

    @JulieSm49260846 @TSB i was getting the error on oO2 mobile data but connecting to wifi has allowed me to login to the TSB app, so it doesn't look to be a TSB issue

  • JulieSm49260846 Julie Smith (@JulieSm49260846) reported

    @TSB I only have mobile data no Wi-Fi. Cannot log in by computer as I don't have one. I have arthritis in spine. On benefits. My elec pre payment meter has run out. No elec now. Cannot get to shop to top up elec. I rely on your system for internet mobile banking for everything.

  • markevie Mark allen (@markevie) reported

    @OfficialExophis @TSB Yep you app has gone down again,get it sorted

  • RaeRubyRaeK RaeRubyRae (@RaeRubyRaeK) reported

    I see @TSB still hasn’t fixed their ****! Can anyone who is a customer & hasn’t been able to log in for the last FOURTEEN HOURS please make the effort to complain to the ombudsman. If enough of us make a noise they’ll have no choice but to sort **** out or face huge penalties! 😡

  • aka4 Andy King (@aka4) reported

    @TSB You services are down, why is no one actually checking anything. I can see the network traffic and things are just plain broken. Totally useless. This is not a user thing, this is a bank thing. Get it fixed.

  • Deeangelique_ Deeangelique 🦻🏳️‍🌈🏳️‍⚧️🖤💙 (@Deeangelique_) reported

    @Bennyboy25 @TSB Switch to a better account with more reliable service. There’s a few offering £100+ bonuses to do it x

  • MikeT1152 Fog on the Tyne (@MikeT1152) reported

    @TSB Cannot login to to TSB app ? cleared cache, still won't let me login WHY ? Tried to get on Internet banking will not let me input my details either ? Please explain, this is not good enough. Problems once again with TSB but no one else.

  • Prost_08 Richard Parsons (@Prost_08) reported

    @markevie @OfficialExophis @TSB Same for me, deleted app, redone all login details & still can't get on!!!

  • Shmeigle John Georgiou (@Shmeigle) reported

    @TSB It won't let me take a screen shot of the error message When I try to log in, It basically just says "We cant do that We are having problems authenticating your device" I have uninstalled and reinstalled the app 2 times since yesterday

  • Bennyboy25 Ben Tilson (@Bennyboy25) reported

    @Deeangelique_ @TSB The thing is, I have so many different pots and bills ******* with my @tsb account - that I just haven't got the time or energy to transfer everything. BUT I will be left no choice if #TSB don't fix the issue and compensate accordingly.