Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Jacqui Young-Kerr
(@JacquiYoungKer1) reported
@TSB How come I've been unable to use debit/credit cards online since Monday. What's the point of having money in bank if you can't use it. Your customer services contact via phone is useless. Your Facebook messenger service doesn't appear to pick up messages.
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Ben
(@ItsMrBenToYou) reported
@TSB you absolute bunch of Muppets, stupid idiot pillocks. Someone has set up an account in my name and used my address to do so but I can't actually get through to speak to anyone because your customer service is terrible. You ridiculous plums.
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Tina Taylor
(@tinataylor79) reported
@TSB sat in the TSB branch in Liverpool waiting to do a simple signature with my son for his savings account. Another 7 people also waiting with simple queries. Why can’t there just be a normal cashier desk service instead of a strange waiting room scenario? Customer service?
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Simone Allen
(@SimoneBruv) reported
from
Bournemouth, England
@tsb why are you declining my payments ?? When I check and check again and my balance is enough for what I am paying for !!!!! Can’t wait on the phone all afternoon - anyone else having problems again 🙄
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Charlie Mike
(@charlie_mike_cm) reported
@TSB Is this it legit? Hello. To protect you from fraud, we've blocked your card temporarily because we have noticed an unusual pattern in your spending. To get your card working again you can chat to us in the mobile app by typing 'blocksms' or call us on 03458357903.
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Mike Bazaluk 💙 🇺🇦
(@mbazaluk) reported
@TSB wanted to say thanks to the staff at Meadowhall branch, nipped in on the fly without appointment. Got politely dealt with after a very short wait (they were busy) and got everything sorted for me with opening/closing transfer several accounts, very good customer service
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Tony Drake
(@TonyDra61431085) reported
@TSB are you going to answer to question to my last tweet,is it legal for you to send a default notice to a wrong address meaning the customer can't respond to it within 14 days because they are not aware of it.
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Jackie Kennedy
(@jacxi33) reported
@TSB Hello There’s been 2 appointments over the last 2 weeks which I’ve committed to during my lunchtime at work. Both @TSB representatives have failed to show. Is there a dedicated team within Customer Services that can assist please?
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RiceyB
(@WeWantEY) reported
@TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?
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Maureen McDonald
(@blairlucy2) reported
from
Stittenham, Scotland
@TSB trying to transfer funds from your bank to another. Appears to be a problem each time I try to do this!