TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/14/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lowtmusic KANYE NOT (@lowtmusic) reported

    @TSB Painful at this point - unable to use services all night and now cannot even login to app or browser since this update as won’t let me even enter MI

  • BirdingEcosse David Slater (@BirdingEcosse) reported

    @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Oh, and if the approval button in the app is working you still have to enter an online password. Trying to buy something for 20 quid and there’s more security than Fort Knox. TSB you really suck.

  • MartletEngs Andrew Tyres (@MartletEngs) reported

    So my partner has now spent close to 3 hours on the phone to @TSB trying to arrange a standing order for her mum ... just passed from person to person. Woeful customer service!

  • parkinette Wendy Parkin 🟨🟥 #freethenorth 💙#nhsnotforsale (@parkinette) reported

    @TSB Help please! I just did my supermarket shop, went to the TSB App to approve the payment but the “approve payment” button will not work. I cannot complete/checkout the order until it does. Going round in circles 😠

  • oldcnoc Fiona (@oldcnoc) reported

    @jhousham1 @TSB Got the same problem :(

  • m_ldnn_ YT: MADNESSWITHMK 📺 (@m_ldnn_) reported

    @TSB the app has been down over 12 hours now ???!!!

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • schnitzzz1 schnitzel (@schnitzzz1) reported

    @guinness1968 @TSB Yep same answer from me too, it doesn’t resolve the issue

  • schnitzzz1 schnitzel (@schnitzzz1) reported

    @TSB Your app isn’t working on Apple products & your call centres are lying to customers about when it’ll be fixed. What more do you need to know?