TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allibalibee (@AllisonKomorows) reported 4 minutes ago

  @TSB what's going on? App not working again!!

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 6 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Kevin Maguire (@RainTown) reported 6 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 7 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 12 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩

• 
  TrisTime (@Lamberto2993) reported 12 minutes ago

  @TSB Yes I'm now able to login but frankly Im done with this ****, every week this bug reappears and now I'm just going to nationwide, **** your bank and your shite services, it makes sense that the worst bank to man is now buying out your bank.

• 
  Size Twelve (@BigTaes) reported 12 minutes ago

  @TSB Once again you advertise an outage from 11.30pm on Sat 6th Dec, but the site is already down at 10.30pm "whilst we make some changes ". Why do you repeatedly take your production systems offline way ahead of advertised outage start times? Are customers an inconvenience? 😡

• 
  Cameron Perry (@Cameronperry96) reported 12 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Sam Milne (@sammilne91) reported 17 minutes ago

  @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

• 
  Oli Ashman (@OliAshman) reported 17 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.