Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (14%)
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Login (14%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Sally
(@Sally42469227) reported
@TSB struggled 2 pay rent at start of month as had issues approving payment on app. No issues for you ripping it out for the 2nd time last night was there 🥴 Will we all be compensated for this? I loathe paying council tax in the 1st place so to see it taken twice is just cruel.
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Bexy Beatdown
(@bexybeatdown) reported
@Watsley @TSB @TheSidman79 My thoughts exactly, nobody has once explained WHY this has happened. Is our money safe in the future, has their been a breech, just a glitch etc. I believe we all deserve to know why, not just sit back and trust they'll put it right. After all, it is OUR money.
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Dr Victoria Dawson 🇺🇦
(@VSDawson) reported
@fooksie_says @TSB No, it shouldn't. Worrying that it's happened two days in a row. Not had so much as an email apologising or outlining what happens if people are financially disadvantaged because of their error. It's poor.
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Michael Taylor
(@mtsfw) reported
@TSB so you still haven't fixed the issue... pending payments still showing when money is taken = me in overdraft. Seriously can you just sort this or I'm moving banks!
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Mehul
(@mehul31dec) reported
Morning and Thank you @TSB for sorting out the duplicate payment issue. It wasn’t very pleasant experience, it was pretty much panic day. However, this shouldn’t have happened in first place. Don’t be surprise if you lose your customers.
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JJeffers
(@JJeffers123) reported
@TSB Yeah I’m bored of you copying and pasting the same answers to everyone. You acknowledged there was an error and said it was going to be rectified and then further duplicate payments were taken
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gaz
(@GazzaRuss89) reported
@TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?
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Gill Warr
(@gill_warr) reported
@TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping
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Ange & Cookie 💛
(@AGArtSci) reported
@LottieHoughton @TSB I'm switching banks immediately - if this can happen, what other issues may occur? Security breaches? I have zero trust in TSB now!
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The Jackhammer
(@Kango_V) reported
@TSB @FionaCochran11 But, will you be transparent and publish the reason for the problem. And I mean a real breakdown, not just PR spin. Many tech companies do this and it actually builds trust. I'm waiting with baited breath