TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BumbleGirls (@TinyLionesses) reported 55 seconds ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

• 
  Innovation Festival (@innovfest) reported 3 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  John ⚡️ YCC (@cookiesworld) reported 3 minutes ago

  @Ginger_Tucci @TSB Having the same issues zero ⭐ review

• 
  MarcHughes86 (@marc_hughes86) reported 3 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Carolinejp (@cjp3063) reported 11 minutes ago

  @TSB what is wrong with the app yet again !! Constantly getting messages "oops something went wrong , try again later" This is beyond a joke now with the app, it has gone on for years , don't have another issues with any other banking but #tsb

• 
  Paul (@My_Living_Hell) reported 15 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Maz Scotland (@6pmIsWineTime) reported 20 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  E. J. Gill (@suzycoos) reported 22 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  jamie robertson (@pinkjockalypse) reported 22 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Diana (@BohoD1ana) reported 22 minutes ago

  @JFoxleyBrookesx @TSB Definitely the @tsb app I can log in bit its slow and I cant access my accounts transactions. It says sorry this is unavailable right now please try later