Is TSB Bank down in Thetford, Norfolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Transactions (19%)
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Website (19%)
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Login (10%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Benjamin Green
(@greenbenjamin) reported
@TSB Hi – all sorted now after a phone call. It appears the site your end wasn’t registering that the memorable word had been changed in the reset, so the operator had to clear all the security details to start fresh. Worth looking into as it was pretty frustrating!
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K
(@K06191162) reported
@TSB It was always non contactless. Automated team screwed up sending out yet another card. It's clearly not just me with issues, over the last week alone, the amount of people getting in touch RE fraud.. that's a bank issue. Think I'll switch to someone else for my own safety
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John
(@johnt0709) reported
Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄
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Gavin MacLean
(@DWtheatrejunkie) reported
@TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?
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Christopher Schofield
(@whyforwynn) reported
@TSB I’ve opened my new spend and save account. But it’s not appearing on my internet banking profile. Bank manager in Edinburgh said it’s an I.T. issue and not sure if it will be resolved. This is not good enough …
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Barra
(@tim_barra) reported
@TSB you put a block on my Premier Banking debit card and didn’t bother notifying me. Have now been holding for 30+ minutes to speak to your fraud department. Which bank do you suggest I switch to?
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gerry mcmahon
(@gerry50) reported
@TSB Am having difficulty logging on to online banking. Are there problems at the moment?
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Richard Cox
(@Rich972) reported
@TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service
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Sharon Mc 💙
(@floramcdee) reported
@TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?
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AnnieG
(@AnnieG8694) reported
@TSB Cannot access my mortgage account after logging in successfully, no info is showing???