TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 01/17/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Hetti_Liz Heather Morris (@Hetti_Liz) reported

    @TSB block and suspend my account when I try to make a large transaction and then can’t even speak to anyone. Joke of a bank.

  • MikeTheTrustee Mike (@MikeTheTrustee) reported

    Hi @TSB When will we be able to use the banking app to bank business cheques. Waited 25 minutes in queue at WB branch today. @LloydsBank have provided this excellent service for several years.

  • buntyliversage Bunty Liversage (@buntyliversage) reported

    Is @TSB having issues tonight or is it just me? My card has been declined 5 times online this evening

  • CLiddlee Chris Liddle (@CLiddlee) reported

    @TSB I've had fraudulent activity on my account however, can't get through to anyone to resolve it! Spent about 2 hours on hold yesterday and since 8am this morning and still no answer! Any chance of some help...bit concerned someone is helping themselves to my money!

  • crad99 Peter Craddock (@crad99) reported

    @TSB Need to bank a cheque with TSB but my branch has closed so went to the post office.They don't have pay in slips "it is up to the customer to provide one "(need to visit the bank) .Nearest branch according to TSB to my Manchester post code is Portsmouth.

  • Shniceyo Shniceyo (@Shniceyo) reported

    @TSB if there are still things that we HAVE to do in branch, it would be great if you could stop closing the down? both of my local ones are gone and the only one even close is only open whilst im working...

  • feliu_laura Laura Feliu (@feliu_laura) reported

    Hi @TSB - Been trying to reach your Fraud dept for the last 48 hours, 4 hours holding on the phone yesterday 4 hours today. Is this normal? Im abroad and nobody helps! Not very normal to spend eight hours trying to reach you! Need to unlock my card asap! Urgent help please!

  • mawsy1 Jonathan Maw (@mawsy1) reported

    Hi @TSB . I’ve just paid a fixed penalty notice (speeding fine), and need to send off my license. I also need payment authorisation code. Could you help me with this please

  • SteEngineer1 Ste_Engineer (@SteEngineer1) reported

    @TSB @ApTapUK Answer your phones FFS been on hold over a hour, shocking customer service..😡😡😡

  • bill_awe Will (@bill_awe) reported

    @TSB Had a disappointing call with customer service why is it that you are having trouble with processing Apple purchases via business debit card??