TSB Bank

Is TSB Bank down in Thetford, Norfolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Thetford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Thetford, Norfolk, England 03/15/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • rednutgreen dude green (@rednutgreen) reported

    @TSB I'm getting Errsca02 on my laptop when trying to log in. Why is this happening?

  • Pillmeister JonP (@Pillmeister) reported

    @SelaineSaxby @TSB I would suggest asking @TSB why their customer service is appalling in these situations. No manager available to speak to for 24 hours, department that sends letters won't take calls & then put through to a closed phone line. £1300 taken from my account & they don't care!

  • Root_Privileges Root (@Root_Privileges) reported

    @TSB Didn't ask for your help.

  • LeeLucas1990 Lee (@LeeLucas1990) reported

    So after following the steps in the above from @TSB I now cannot log in to my account at all from my mobile. Honestly the worlds worst bank and I trust them with my money. Beyond a joke!

  • rednutgreen dude green (@rednutgreen) reported

    @TSB Yep tried that n still doesn't work. Keep getting same error message.

  • AlexEllisWhite Alex Ellis-White (@AlexEllisWhite) reported from Cawood, England

    @TSB Yes, I was on the phone for 45 minutes talking to your wonderful automated service, sitting on hold or being cut off. And apparently there is no more information. Under the T&Cs, accounts can be closed with no explanation. Fine. @StarlingBank here I come!

  • Marsb4r Margo Shearer (@Marsb4r) reported

    @TSB what’s happening with the app, being trying to log in & getting an error message??? Being trying since last night

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB wouldn’t recommend you to anyone. You’re staff are horrible, no duty of care, customer service is like a circus. Spoke to a lovely woman called Hannah yesterday about how I’ve been treated, a quick response about my complaint would be nice, you couldn’t care less.

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?

  • Yasminecc66 Yaz (@Yasminecc66) reported

    @TSB Ok so for a third time I’ve been let down. No one called me for a further arranged telephone appointment this morning. How do I make a complaint as this is now just ridiculous?