TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tavistock, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tavistock, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cameron Perry (@Cameronperry96) reported 4 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

• 
  Maz Scotland (@6pmIsWineTime) reported 4 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  SteveRamsay (@SteveRamsay) reported 6 minutes ago

  1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.

• 
  Paul Bennett (@RedBenno) reported 7 minutes ago

  @TSB if you don't sort your sodding app out I'm moving to Revolut. The only reason I bank with you is I set this up when I was 15, and I've too lazy to change it. But if your app is gonna be slow, buggy and useless. There's no reason to stay.

• 
  Sparky Shiny (@sparkyshiny) reported 8 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Oli Ashman (@OliAshman) reported 16 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  roisin 🦋 (@raisincaw) reported 18 minutes ago

  @cjp3063 @TSB Must be down I can’t get in either

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 19 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  Stephen Old #FBPE (@StephenOld) reported 21 minutes ago

  @TSB This is in reply to an email asking me to switch my account to you. I cannot reply to this email. This is just rude. In the banking crisis ou charged me £10.5 k in fees for this crappy service when I could not work because my sister was dying. Rethink your business model.

• 
  Igor The Giant (@IgorGiant) reported 23 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam