TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Tadley, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Tadley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Compostella (@Compostella) reported 5 minutes ago

  @nicolewats0n @TSB Did you get sorted? I’m having horrendous issues too

• 
  George Thomson (@g2dod) reported 5 minutes ago

  @TSB your app is down it is saying that there is no Internet connection, well it can't be as I have just sent this message from the same device so it is lying

• 
  alex martin (@jammyjennypokes) reported 13 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Alex Jones (@dr_besty) reported 13 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Igor The Giant (@IgorGiant) reported 15 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Lawrence M-M (@prop_power) reported 16 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 17 minutes ago

  @santanderuk @TSB I've been into a branch today to try and close my business account. Can't do it in branch. Can't do it online. Make a call and stay on the line for ages. Poor service. How can I do it?

• 
  Claire Morrison (@claireywurly) reported 21 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  Bigdaveman (@bigdavemanman) reported 23 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  E. J. Gill (@suzycoos) reported 24 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!