TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stratford-upon-Avon, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stratford-upon-Avon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dana (@Danaoioioi) reported 3 seconds ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Me (@HalleWeen2012) reported 2 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Nikki Hutchinson (@nikkichandler69) reported 3 minutes ago

  @TSB once again I can’t seem to access my online banking. Keeps saying I don’t have an active account 🙄 how long will it be like this I need to get into my account

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 8 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Sparky Shiny (@sparkyshiny) reported 8 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Oli Ashman (@OliAshman) reported 8 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Lee Hewat (@Leehewat28) reported 10 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Sparky Shiny (@sparkyshiny) reported 11 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  Mitch Mitchell (@gordonomicon) reported 12 minutes ago

  @TSB Hello. I received a letter from you confirming a change of address for someone who isn't me. I'm not even a TSB customer. Could you DM me to sort this out?

• 
  SteveRamsay (@SteveRamsay) reported 19 minutes ago

  1 hour 20 minutes to get @TSB to remove *another* incorrect fraud flag from my account...this time 1 disconnection, spoke to 4 people on awful phone lines and "enjoying" 1 hour of hold tones/music. @TSB - your customer service experience is ghastly.