Is TSB Bank down in Stafford, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Stafford, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (56%)
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Transactions (19%)
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Website (19%)
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Login (6%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Clarke
(@amanda_clarke19) reported
@nsandihelp Thanks for the reply. Turns out the payment issue was to do with my bank @TSB and not your fault. Money has been refunded now
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Dani Hall
(@literarytwit) reported
Did I just stepped into a time machine? Went to my (local) branch of my bank (just turned up) to sort out something complicated. The issue was patiently solved & I left with the direct line of someone I could call at the branch if I needed more help. Thanks Penelope @TSB Reading.
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Sox the waving cat
(@Soxthewavingcat) reported
@TSB I hope every customer this effected will be given a extra payment by yourself or do we have to register a complaint
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Sally
(@Sally42469227) reported
@TSB struggled 2 pay rent at start of month as had issues approving payment on app. No issues for you ripping it out for the 2nd time last night was there 🥴 Will we all be compensated for this? I loathe paying council tax in the 1st place so to see it taken twice is just cruel.
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JJeffers
(@JJeffers123) reported
@TSB Yeah I’m bored of you copying and pasting the same answers to everyone. You acknowledged there was an error and said it was going to be rectified and then further duplicate payments were taken
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Bexy Beatdown
(@bexybeatdown) reported
@Watsley @TSB @TheSidman79 My thoughts exactly, nobody has once explained WHY this has happened. Is our money safe in the future, has their been a breech, just a glitch etc. I believe we all deserve to know why, not just sit back and trust they'll put it right. After all, it is OUR money.
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Annie Stevenson
(@AnnMari37676658) reported
@TSB I reported this as fraud as thought my card had been cloned. Communication from TSB about the issue could have been made sooner to customers. Was this a security breach? Can you tell us why this happened?
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Sue Heyes
(@heyes_sue) reported
@TSB TSB, your customers have had no explanation why this has happened, can this be more transparent please??? More importantly, is this likely to happen again and what are you doing to mitigate the risks???. As a customer can I be assured that there has been no data breach!!!
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Sian-Ishah Stoneham
(@IshahSian) reported
@TSB However, during that you caused me to be down to my few pounds, which is stressful when you have to commute to work and pay bills... Some compensation would be nice for all the hassel involved.
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anthony english
(@arfurenglish) reported
@TSB trying to recover my user ID for mobile banking but keep getting service is unavailable. Any idea when it will be available again?