TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Stafford, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Stafford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Igor The Giant (@IgorGiant) reported 1 minute ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 4 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 5 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Ginger Tucci (@Ginger_Tucci) reported 6 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Allibalibee (@AllisonKomorows) reported 7 minutes ago

  @TSB what's going on? App not working again!!

• 
  jamie robertson (@pinkjockalypse) reported 12 minutes ago

  @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 12 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 13 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  LaughingGravy (@LGravy15834) reported 14 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  JaCm (@JaCm2000uk) reported 15 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers