TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Sidmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lawrence M-M (@prop_power) reported 5 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Chicco (@Charles28705991) reported 8 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Simon Parry (@sparry951) reported 9 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 10 minutes ago

  @TSB It’s just generally ****. Locks up. Search doesn’t work etc etc etc etc. been the same for years.

• 
  E. J. Gill (@suzycoos) reported 11 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Paschal Ochang (@pascosoft) reported 13 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  colin (@lairdcwh) reported 13 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  🪜 (@0nly2K) reported 14 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Pam Medlock (@PamMedlock) reported 14 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Sam Reed (@tehreedy) reported 17 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.