TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Semley, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Semley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

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  kayleigh (@kaymetz85) reported 2 seconds ago

  @TSB @thisisamy_ I'm having same issue

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  James Smith (@metaled92) reported 1 minute ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Haleema (@Haych1529) reported 12 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  Diana (@BohoD1ana) reported 12 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 12 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Sam Reed (@tehreedy) reported 15 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  BumbleGirls (@TinyLionesses) reported 18 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

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  CHΞΞTAH 🐆 (@MrJCheetah) reported 23 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  🪜 (@0nly2K) reported 26 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Oli Ashman (@OliAshman) reported 28 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.