TSB Bank

Is TSB Bank down in Saxmundham, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Saxmundham, Suffolk, England 12/24/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Cal_Darcy Callum (@Cal_Darcy) reported

    @TSB I have sent a DM. Worst service I’ve ever received this. You don’t care about customers

  • LouiHitch louise hitchings 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@LouiHitch) reported

    @TSB someone has given me a cheque...😬 What do I do with it? Can I deposit this online somehow? Couldn't find details on the website 🤔

  • amandakredman Amanda Redman (@amandakredman) reported

    @TSB And it was no help at all

  • weelou1980 Louise (@weelou1980) reported

    @TSB 9210358: You have entered an incorrect user ID or password. Every time I try 2 log in (my app is fine) I have reset the info 4 x's now and it still says it's incorrect. why?? It works on the app but I need online to apply 4 stuff. Help, called but even they don't know why.

  • shiftspark Colin Smith (@shiftspark) reported

    @TSB hi I can’t access telephone banking as I only have my account number and cannot speak to you without this ?

  • KathrynWW1 Kathryn White (@KathrynWW1) reported

    How is it that @TSB can block my account for what they think is fraudulent activity (it isn't) but then I have to be the one to call them via a massive queue to resolve the issue?

  • ImDeeMoran Dee Moran (@ImDeeMoran) reported

    @TSB you are blocking all my transfers. Saying you'll be in touch in an hour and I've heard nothing all day. Tried telephone banking and it wouldn't go through either. It's just into my Monzo. What's the issue

  • sirebel Quisquous (@sirebel) reported

    Dear @TSB, if you want to send out a customer survey and not make it look like a phishing attempt, you might want to CHECK THE SPELLING in the survey. Your own internal training has this as one of the key identifiers for phishing attacks. Incompetent

  • SeraphineDrake Seraphine Drake [Frac] (@SeraphineDrake) reported

    @TSB Help please! Trying to register for online banking, but don't know my password. I can't reset my password, b/c I'm not registered. Says register for online banking. But it won't let me register b/c my registration is ongoing. Then tells me to reset my password! Its a loop!

  • scollishaw stephan collishaw (@scollishaw) reported

    @NotTomRandallMP If you're a @TSB customer you could ask them to reopen their local branch.