TSB Bank

Is TSB Bank down in Saxmundham, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Saxmundham, Suffolk, England 02/08/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • laura563 TrueNorthBespokeLaura (@laura563) reported

    @TSB Thanks for the reply. Any time frame on the fix? I can’t pay for my food shopping

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB are you aware that your 1 Time password SMS service is taking around 2 hours to arrived. Which makes it useless? 3 purchases today I have had to abandon because of this problem.

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @TSB you've been 'working hard to resolve the issue...' with online payments since Friday. Still nobody can access their money, nobody can speak to an agent online, nobody can speak to a live agent without a long wait, and then just to get the 'we're working hard..' non-reply 1/3

  • mariewhiteley12 whiteleyM (@mariewhiteley12) reported

    @TSB if requesting a onetime passcode it suggest I want receipt timely my number is correct as this arrived 7 hours later - tried to checkout today asked for number and guess what waiting for text - why!!!’this used to instant ! Carrier pigeon text service!

  • HughJackson123 Hugh jackson (@HughJackson123) reported

    @KayneZer0 @TSB He's right your app is broken.

  • Joanna_831 Joanna (@Joanna_831) reported

    @TSB I’m seeing a thousand messages but no answer. I know you say people are working on it but is there any kind of time frame for when this is going to be sorted by ?

  • melliemooj mel (@melliemooj) reported

    @TSB why can’t you give us the heads up when you’re having problems? Why do we have to look on twitter?

  • jaz_bun Jaz (@jaz_bun) reported

    @stegothedump @TSB I had to spend 20 mins on hold to find out, for them to tell me to keep trying and it might work 🙄 - still no updates online/app on night two of it not working!

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    Has anyone tried Starling Bank (a UK online only bank)? I only need a simple current account, no overdraft. @TSB (The Substandard Bank) are still not allowing payments so I'm now looking around for other options for once they finally allow access. Any recommendations?

  • KayneZer0 KayneZer0 🤟 (@KayneZer0) reported

    @TSB ayo your app is broken! You need someone to fix it? I'm cheap ;)