Is TSB Bank down in Saxmundham, Suffolk, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (57%)
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Login (19%)
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Transactions (14%)
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Website (10%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Chirpy Frances
(@chirpyfrances) reported
What is the point of "Strong Customer Authentication" @TSB if 40+ minutes later and the code has still not arrived. It doesn't matter which phone network or on-line site I am on, its the same which implies that the fault lies with #TSB yet again #letdown #Unreliable
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Laurence Fletcher 💙
(@lauriefletcher) reported
@TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!
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Rosie
(@roseanna007) reported
@TSB But what happens if you don't locate the customer? Does it go to charity?
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Lucy Erber
(@lucyerber) reported
@TSB please tell me how I can complain about your Payment Verification Team? I’ve tried doing it via the app but due to the multiple issues I need to raise it’s timing me out. Don’t want to spend a further 4 hrs on the phone so do you have an email address for complaints?
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D & G Farquhar
(@farquhar_) reported
@TSB useless -what is it with tsb-another approved payment x 2 rejected when back to payers site - this happened before . Nearly lost out on time restricted tickets because of their incompetence and you can’t get an answer on the phone - thank you mbna for bailing me out again
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Glen Burnett
(@BurnettGlen) reported
@TSB any chance of you lot answering the call ?? As I need to talk to you urgently and it's getting a tad annoying with these on going issues......
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sheikh
(@khaliq_sheikh) reported
@TSB Can't login via Android app to approve payment. OTP fails and keep getting 'We weren't able to do that', re-installed app as well. Had this issue for weeks, I can login via browser, but no way to approve a payment via browser! What do I do?
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🏴🇬🇧Scotch whisky🇬🇧🏴
(@IDetestSNP) reported
@TSB Cheque missing after being posted to TSB on 24/11/22. Have spoken to "Zoe" customer service agent about complaint, not happy with the result so I asked to speak to someone above her and was duly informed that there is no one. I have GOT to PAY for this DIRE SERVICE.
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Laurence Fletcher 💙
(@lauriefletcher) reported
@TSB Tried the “customer service” line 3 times today. To be fair, I’ve just noticed a line of text which says “account closed” next to available to spend. This does imply the account is not active but doesn’t explain why you felt the need to send me a statement?????
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Carl Hudson
(@carldhudson) reported
@TSB WHY are your payment authentication text NOT arriving? Trying to do online shopping and needing secure code to text, which is normally fast, but not working today! Sort it!