TSB Bank

Is TSB Bank down in Saxmundham, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Saxmundham, Suffolk, England 12/05/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • IanRP Ian P (@IanRP) reported

    Unbelievably poor service from @TSB. Asked to change a bank mandate in October 2021 and despite 10 visits to branch and numerous phone calls it still hasn’t happened. I should have realised they were incompetent when they managed to lose the first form.

  • alison_rodwell Alison Rodwell (@alison_rodwell) reported

    @TSB our customers are experiencing pending trx double the amount of the actual trx. Eating into their available balance. The trx then settles for the correct amount. Lots of reports from TSB and YB card holders. Is there a known issue? Thanks

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB 7 DAYS SINCE I STARTED COMPLAINING ABOUT THIS PROBLEM. No contact from TSB about what's happening to resolve this issue. WHY?

  • Bsmug1 Bass Smugglez (@Bsmug1) reported

    @TSB Your website login Slow as Hell!! sort it out! or the people will start charging you!

  • ryantanna5 Ryan Tanna (@ryantanna5) reported

    @TSB practically begging me to switch business banking away from them with their failure to fix their connection issues with @Xero...

  • sarahyhirons Sarah (@sarahyhirons) reported

    @TSB to be honest I've been trying to speak with someone for days about a transfer into my account I don't recognise, I'm concerned as I'm trying to buy a house and don't need any concerns with my bank account or the stress. Help??

  • Minghowriter Ming Ho (@Minghowriter) reported

    @JamieMc76633051 @TSB @LastPass It's the Mac laptop on Safari that I'm having the problem with; on iPad, I can access via app quite easily via touch login, but account features are limited there.

  • JamieMc76633051 Jamie McEwan (@JamieMc76633051) reported

    @Minghowriter @TSB Have you tried a password manager? There's quite a few options out there now that take all that hassle away. Won't help with TSB's subpar online experience tho.

  • SuhailKhawaja2 Suhail Khawaja (@SuhailKhawaja2) reported

    @TSB your web portal is rubbish, you guys need to get a grip of what you are asking customers to do in trying to access their own funds! If you cannot provide a proper banking service then sell your business to another provide who can!

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Come on TSB, this is no way to treat your customers. No updates or communication from you at all about this problem. How many of your customers are affected by this problem?