TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicola (@nixsmac44) reported 6 minutes ago

  @TSB Why is my banking app not allowing me to log in? Its saying essential maintenance… i need to pay bills 💵

• 
  LaughingGravy (@LGravy15834) reported 7 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

• 
  Helen May (@Nito_Onna_Helen) reported 8 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  MBUR337 (@MBUR337) reported 8 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Emma Holman (@emmah80) reported 10 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  colin (@lairdcwh) reported 12 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  Paul (@My_Living_Hell) reported 13 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 14 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Pam Medlock (@PamMedlock) reported 14 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Dom Barnes (@domster) reported 14 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB