TSB Bank

Is TSB Bank down in Saxmundham, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Saxmundham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Saxmundham, Suffolk, England 01/25/2026 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CuriousScutter Jack Garfinkel (@CuriousScutter) reported

    .@TSB needed help with a lost card, was told by you on the phone I could help for the weekend if I went in branch with ID. I went. They were nice but couldn't help me. Now I've also wasted all my lunch break because you closed my local branch. Nice one 👌

  • Lifecaptivity Sarah Evans 🇺🇦 (@Lifecaptivity) reported from Rothwell, England

    @TSB lost a customer of 23 years today, absolutely shockingly crap, got palmed off during the TSB Lloyds split, just closed my local branch, had enough of the utter crapness.

  • themadhatter81 Frankie Adams (@themadhatter81) reported

    @TSB @bizzimummyUK Having same issue here there does seem to be issue here it logged me in after trying 5 times but was loading very slow

  • calmcarl carl chamberlain (@calmcarl) reported

    @TSB Great advice. I eventually got to talk to someone but their words were mostly garbled by a terrible connection or their mic not working.

  • dominica52 Dominic Ainsworth (@dominica52) reported

    @TSB so what was the issue, where did that money disappear to?

  • CuriousScutter Jack Garfinkel (@CuriousScutter) reported

    @TSB .@TSB can only send out cards and new PINs by post. They cannot help you in branch, even if you have ID. They can give you cash, which is nice but also very 2010. Their staff are polite, but the bank's policies mean they can't help.

  • bizzimummyUK Eva (Bizzimummy) (@bizzimummyUK) reported

    @TSB website and app down can’t log in

  • AaronJaunty AaronThoughts 🇬🇩 (@AaronJaunty) reported

    @giggy_claire @amarieki @TSB Same, so there must be an issue. Why are they asking for DM's generically? They ought to know they're causing the frustration?

  • davidb59 david benjamin (@davidb59) reported

    @DS19484 @TSB Same here to our joint account to pay the mortgage. Tried to call. It says there is an issue, again! They are aware and resolving it and not to try and make a manual payment

  • Mali_D M (@Mali_D) reported

    @TSB Please can you put some messaging in a pinned tweet and update it regularly. When will it be resolved? I now have no money to get into work this morning. Some mass communications when issues like this occur would be helpful to ensure everyone knows.