TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Saltash, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Saltash, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR_UB40 (@MR__UB40) reported 7 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Keith Ambler (@keithbfc) reported 8 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  George Thomson (@g2dod) reported 11 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Ben (@benlfc) reported 13 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Oli Ashman (@OliAshman) reported 20 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  William paterson (@Williampat83817) reported 22 minutes ago

  @TSB Are you having problems with fast payments sent money to my isa and it usually transfers instantly but not in after 2 hours

• 
  Paul (@My_Living_Hell) reported 23 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  alex martin (@jammyjennypokes) reported 26 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  Lawrence M-M (@prop_power) reported 27 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Helen May (@Nito_Onna_Helen) reported 28 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity