TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rye, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Gardiner (@jimmyg1972) reported 4 minutes ago

  @96madigan96 @TSB What....cos the app is down while they do maintenance....get a grip

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Michelle Cook (@MCOOK73) reported 8 minutes ago

  @TSB app NOT working again seriously 😡

• 
  Rebecca Catherine Viner (@Beckiviner) reported 11 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  MarcHughes86 (@marc_hughes86) reported 12 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  George Thomson (@g2dod) reported 14 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  SassyCob (@SasCobbold) reported 15 minutes ago

  Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

• 
  Lee Hewat (@Leehewat28) reported 15 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Mark Parkinson (@parkimc) reported 21 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  LaughingGravy (@LGravy15834) reported 21 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?