TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Rye, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Rye, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca Catherine Viner (@Beckiviner) reported 6 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  Sian elise' (@sianelisexo) reported 6 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 6 minutes ago

  @TSB After 40+ years of being a customer I have realised you're basically a toy bank these days. The app suddenly stops working. Your app can't read cheques without failing every time for different reasons. Your customer support is foreign. Moving all my funds to a real bank.

• 
  Stephen Old #FBPE (@StephenOld) reported 10 minutes ago

  @TSB Also, you probably sent me an email, which I could not reply to - how rude,- telling me to an open an account with @TSB because you had just closed my account because it was not being run properly. I am terribly sorry but I could not work for 5 years because I had heart problems

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 11 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Santander UK (@santanderuk) reported 16 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Jaiden berryman (@JJBmufc) reported 18 minutes ago

  @TSB your app is down once again and I can’t access what I need to

• 
  Rebecca Catherine Viner (@Beckiviner) reported 23 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  Potters (@spotter75) reported 23 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/