Is TSB Bank down in Royal Tunbridge Wells, Kent, England?
Problems detected
Users are reporting problems related to: mobile app, website and transactions.
TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Problems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at TSB Bank
TSB Bank is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (69%)
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Website (15%)
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Transactions (8%)
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Login (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Judith Gunn
(@JudithGunn) reported
@TSB Yes he does but typing is an issue & he would prefer at over 90 to do it by post - again I am not clear how you "Deliver appropriate customer service that responds flexibly to the needs of vulnerable consumers." (FCA Guide) by not posting a form.
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Alex.
(@Alex_on_A14) reported
@Zeheart_Aznable @Thimble99137638 @TSB .... as I had issue with phones at the time .. nearly got stuck unable to pay for things ... though only 100 miles from home due to who my mates are might as well have been on Mars as Im the intrepid one that goes get them not vice versa.
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Alex.
(@Alex_on_A14) reported
@Zeheart_Aznable @Thimble99137638 @TSB Remember the 'dodgy purchase' was a lodge ... Im 52 and could always drive distance safely home .... I was in far linconshire .. roads very slow ... and realised as older no way could get home ethically safe. It was a £45 travelodge on the A1. Cards cancelled .. stranded,....
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Katarzyna Jasicka
(@Kashjasicka) reported
@CherryMadge @TSB Same for me… any payment I have tried came up with an error 😩
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Dee Nunn
(@NunnDee) reported
@TSB help! I'm trying to approve a payment in your app but it keeps failing! No number to call and webpage referenced doesnt help.
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Brian Duffus
(@bkduffus) reported
@TSB i made a payment for my credit card and it is only paid today wtf , am gonna have to change banks if you clowns cant manage a payment in under a week **** never mind 2hrs, do explain??
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Jim Taylor
(@jimultimate) reported
@TSB my mobile app keeps giving the "oops - something went wrong" error message when I try to approve payments. Your colleague on the phone told me she couldn't see any issues, but the problem persists. Can you please look into this?
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Lynda
(@lyndascorgie1) reported
@TSB @tsb going round in circles again. Trying to reset login details but keep getting sent a one time passcode and then having to start the whole process again.
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Subramaniam
(@SubbuHV) reported
@TSB I am not able to login to NetBanking. Spoke to customer support and recreated login id. It works only once. Next time when you try it says Id or password is incorrect. Thank God I have my mobile banking up and running, but real shame that both don't work.
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Mrs Laura Horn 🟥🟧
(@MrsLHorn) reported
@TSB I am having issues with my online payments. I went through the chat first thing this morning to request help and no one has contacted me all day. How do I get this resolved. At the moment my card will not authorise online payments at all. I need this fixed.