TSB Bank

Is TSB Bank down in Royal Tunbridge Wells, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Royal Tunbridge Wells, Kent, England 11/29/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Chrismccloskey1 Prince Andrews Search History (@Chrismccloskey1) reported

    @TSB you have sent me 2 cheques to cash but I’m overseas and can’t post them to @monzo. I spoke to your team who told me to go to cash converters! What! Monzo can you please help!

  • MatthewTraynor Matthew Traynor (@MatthewTraynor) reported from Liverpool, England

    Hi @TSB I was just wondering, is it possible to close a savings account down via Internet or Telephone Banking, or do I have to visit a branch?

  • vickibeddall Vicki Beddall (@vickibeddall) reported

    @TSB awful cheque scanning on the app. After 100 attempts and finally getting a scan of the cheques you get a different error code every time!

  • mbazaluk Mike Bazaluk 💙 🇺🇦 (@mbazaluk) reported

    @TSB wanted to say thanks to the staff at Meadowhall branch, nipped in on the fly without appointment. Got politely dealt with after a very short wait (they were busy) and got everything sorted for me with opening/closing transfer several accounts, very good customer service

  • Frau_Traeumer Felicitas Träumer (@Frau_Traeumer) reported

    Dear @TSB: Your commercial with the elephant? Cultural appropriation. Sort your **** out, this is unacceptable. @NOW? Shame on you for running it.

  • JJDln JJDn (@JJDln) reported

    @TSB Is there a reliabilty issue with your curremt version chip and pin cards? I had my old style card for its entire life yet the new cards keep failing! This time I'm cardless abroad. Grrr.

  • tinataylor79 Tina Taylor (@tinataylor79) reported

    @TSB sat in the TSB branch in Liverpool waiting to do a simple signature with my son for his savings account. Another 7 people also waiting with simple queries. Why can’t there just be a normal cashier desk service instead of a strange waiting room scenario? Customer service?

  • vickibeddall Vicki Beddall (@vickibeddall) reported

    @neil_macd_v3 @TSB It’s an absolute joke. Nothing works. Error code every time a cheque is scanned.

  • dan_dare_quest Dan_Dare_Life (@dan_dare_quest) reported

    @TSB tell me, do you think your customers both new and old are children? Why the pink elephant? Is that the level you think we are at? DUMBING DOWN IS INSULTING ON EVERY LEVEL!

  • GarryLOFC GarryW (@GarryLOFC) reported

    @TSB have contacted you twice now about fraudulent attempt to open account in my name, but received another letter today welcoming me to my spend and save account. Only Bank out of 6 not to have dealt with my issue. Disturbing.