TSB Bank

Is TSB Bank down in Royal Tunbridge Wells, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Royal Tunbridge Wells, Kent, England 01/17/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • gill_warr Gill Warr (@gill_warr) reported

    @TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping

  • heyes_sue Sue Heyes (@heyes_sue) reported

    @TSB TSB, your customers have had no explanation why this has happened, can this be more transparent please??? More importantly, is this likely to happen again and what are you doing to mitigate the risks???. As a customer can I be assured that there has been no data breach!!!

  • GavinDaniell1 Gavin Daniell (@GavinDaniell1) reported

    @onixonst22 @StephRd_87 @TSB Tbh i don't have many problems with TSB..yeah the app crashes now and again. I'll wait to see how they deal with what's happened before i consider moving banks.

  • bloom_jewellery BloomJewelleryDesign (@bloom_jewellery) reported

    @TSB @tsb how do I make a complaint? This service is not acceptable! I have had absolutely nothing from yourself, no text message or anything to say why this had happened. I was on the phone most of yesterday complaining to a company and accusing them of taken money from my account.

  • AnnMari37676658 Annie Stevenson (@AnnMari37676658) reported

    @TSB I reported this as fraud as thought my card had been cloned. Communication from TSB about the issue could have been made sooner to customers. Was this a security breach? Can you tell us why this happened?

  • VSDawson Dr Victoria Dawson 🇺🇦 (@VSDawson) reported

    @fooksie_says @TSB No, it shouldn't. Worrying that it's happened two days in a row. Not had so much as an email apologising or outlining what happens if people are financially disadvantaged because of their error. It's poor.

  • umwhoslouise Louise ✨ (@umwhoslouise) reported

    @TSB a few transactions I have paid on my bank statements have been reflected as being refunded back into my account. Can you please explain? Is this a glitch?

  • milnesleftpeg Son of a Gun (@milnesleftpeg) reported

    @TSB Not the first time something like this has happened, let's be honest here @TSB . Over the past few years there has been a plethora of errors that has put the customer in a financial mire. All customers should be compensated and all fees removed.

  • IshahSian Sian-Ishah Stoneham (@IshahSian) reported

    @TSB However, during that you caused me to be down to my few pounds, which is stressful when you have to commute to work and pay bills... Some compensation would be nice for all the hassel involved.

  • KingCobretti King Cobretti (@KingCobretti) reported

    @TSB are you actually serious? You return the money you stole yesterday but now when I try to transfer it to a different bank account it keeps throwing up a random error message. In just want access to MY money. You aren’t fit for purpose as a bank.