TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yvonne Hornett Long (@yvonnehlong) reported 4 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Nicola Love (@Nicola_Love) reported 4 minutes ago

  @TSB It seems to be intermittently working now, thanks for replying.

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  These customers paying well over their current minimum payment terms if you are a @TSB customer, and you follow the terms in one of these letters you will be forced by @TSB to place yourself In persistent debt with TSB rather than being a good paying customer you will then be 2/

• 
  Paul (@My_Living_Hell) reported 9 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Rebecca Catherine Viner (@Beckiviner) reported 9 minutes ago

  i am seriously struggling with the @TSB issue. you wouldn't let me change banks and forced me to be cut off for staying!!!!!!!!!

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 10 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Paul Jasper Upton (@j45p3r1973) reported 11 minutes ago

  @TSB another month end/month start and your app plays up again. How long before you get this sorted? You are very quick to charge people if we make mistakes, but it’s ok for you to put up apology notes, and deny us access to our accounts. Laughable

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Rebecca Catherine Viner (@Beckiviner) reported 17 minutes ago

  no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  @TSB is TSB having problems servicing its lending debt to their credit card customers? Many customers reporting that TSB are sending customers letters threatening to suspend cards with in 30 days if they do not agree to new higher minimum payment terms despite customers 1/