TSB Bank

Is TSB Bank down in Royal Tunbridge Wells, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Royal Tunbridge Wells, Kent, England 01/17/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMcCSleep Touch of Classroom (@MrMcCSleep) reported

    @TSB given that this is happening to thousands can you not tell customers what the fix is for ERRSCA02?

  • TrainwithTommy2 Train with Tommy (@TrainwithTommy2) reported

    @TSB everytime I'm directed to this new "payments to approve" section when paying by card it just says an error occured and I can't pay..

  • StephenOld Stephen Old, Commoner #German - English Freelancer (@StephenOld) reported

    @TSB 1 You only open branches at times when people can't get to them. 2 Then you close them because people don't use them. 3 You tell them to use internet banking. 4. When we have problems you say the system is overloaded. We can't help you. F***** Genius.

  • PussCous BrokenPuss (@PussCous) reported

    @TSB I am unable to access mobile app or online banking. Error messages for both. I'd like this resolved. I also plan to move all my accounts to another bank because this is happening persistently.

  • SmileyDes Des Masterson (@SmileyDes) reported

    @TSB @TSB Fraud Department (Ceri Ann & her line manager Natasha) did this again - so very paranoid by classifying calls via Relay UK as Third Parties, they insisted on speaking 'directly' to me, #Deaf customer. Repeatedly told me to go into branch.

  • tom_rhys Thomas (@tom_rhys) reported

    @TSB I'm struggling to login to online banking, even after changing my password and memorable information twice.

  • JanJanlg jan oliver (@JanJanlg) reported

    @TSB when did the bank decide that they would send codes to phone/mobile excessively to allow access to banking app. It's becoming very annoying. And yes, I appreciate it's done to help protect me but does it have to be at such high frequency.

  • StefanComrz Stefan Karlsson (@StefanComrz) reported

    @TSB @kwgordonso This issue has not been resolved - please don't lie to your customers - the latest updates to the online banking software are obviously buggy. No one will say what the ERRSCAO2 Error means - this comes from the Boris Johnson playbook of deny everything!

  • harleyhunter_ Harley (@harleyhunter_) reported

    @TSB locked out of mobile account because it’s saying I need to set up my device again. Done that 10 times today. Website isn’t any help, can’t get through to anyone on the phone. Any help?

  • hood1960 Grumpy dad (@hood1960) reported

    @TSB you have one number for contacting you to discuss mortgages 03458353389 I have now been on hold for nearly 2 hours and quite frankly am completely unimpressed with your customer service. This to discuss a problem you have made with my mortgage too.