TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Burkinshaw (@leeburko) reported 5 minutes ago

  @TSB app not working again. Need to get on now

• 
  MBUR337 (@MBUR337) reported 10 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  E. J. Gill (@suzycoos) reported 14 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  Sharon mckay (@martell0507) reported 15 minutes ago

  @TSB why have you gone ‘ block the card’ mad ?? I know you have to be anti fraud but your settings need changing . I get my card blocked on almost every credit card transaction and now my daughter on her current account debit card ! Time to change banks

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 15 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!

• 
  Lawrence M-M (@prop_power) reported 16 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Innovation Festival (@innovfest) reported 17 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Paschal Ochang (@pascosoft) reported 17 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Sam Reed (@tehreedy) reported 22 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  Lee Hewat (@Leehewat28) reported 24 minutes ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up