TSB Bank

Is TSB Bank down in Royal Tunbridge Wells, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Royal Tunbridge Wells, Kent, England 12/07/2025 03:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Transactions (14%)

    Transactions (14%)

  3. Website (14%)

    Website (14%)

  4. Login (7%)

    Login (7%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mariewhiteley12 whiteleyM (@mariewhiteley12) reported

    @TSB if requesting a onetime passcode it suggest I want receipt timely my number is correct as this arrived 7 hours later - tried to checkout today asked for number and guess what waiting for text - why!!!’this used to instant ! Carrier pigeon text service!

  • kilersmurf666 wayne walsh (@kilersmurf666) reported

    @TSB thanks TSB, have not been able to buy my weekly food shop due to the onetime password protection system not working properly. Also sending all customers to the fraud helpline is not a good idea as it clogs the lines and causes stress.

  • DeadByDylan 𝗗𝗬𝗟𝗔𝗡 (@DeadByDylan) reported

    @TSB I’m trying to buy tickets and your one time password thingy isn’t sending me a text. Gonna hurry up and fix it? Cheers bud

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB My parents have been waiting since yesterday morning to process two payments online (that have a deadline of 1pm today). This is a basic financial service. I can’t believe this. @tsb: Please FIX IT and please give us some REAL updates (not this constant template response!).

  • holly_bunks Holly ☀️ (@holly_bunks) reported

    @TSB trying to authorise a payment for an online order & waiting for a code to be sent to me but it doesn’t seem to be working. I’m abroad and phone is working fine. Any ideas what the issue is? Or how I can authorise it via online banking??

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB @tsb Are your engineers even working on the problem? Are they active at the weekend (or do you have to wait until Monday?). What’s the latest from them? ETA? Have they detected WHERE or WHY it’s occurring or how widespread? Give us SOMETHING so we can plan!

  • Warhu Val Warhurst (@Warhu) reported

    @TSB So this problem has run over into today. I need to pay for my shopping! When will it be fixed?? I was sent over 40 codes during the night....why??? They don't work!! 🤬🤬

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @TSB you've been 'working hard to resolve the issue...' with online payments since Friday. Still nobody can access their money, nobody can speak to an agent online, nobody can speak to a live agent without a long wait, and then just to get the 'we're working hard..' non-reply 1/3

  • karonc8 karon clements (@karonc8) reported

    @tsb is there a problem with your system as your not sending authorisation codes out.

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    Has anyone tried Starling Bank (a UK online only bank)? I only need a simple current account, no overdraft. @TSB (The Substandard Bank) are still not allowing payments so I'm now looking around for other options for once they finally allow access. Any recommendations?