TSB Bank

Is TSB Bank down in Royal Tunbridge Wells, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Royal Tunbridge Wells, Kent, England 12/06/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronLewisPrice Aaron Price (@AaronLewisPrice) reported

    @TSB @PrideOfBritain Instead of giving me the VW Campervan, just pay off the remaining £6.133 of my personal loan with you instead. Then i'll be happier, your bank has really gone down hill. Payments taking forever to come out of account, some pending for more than 4-5 days at a time. Leaving nothing

  • AllsSwell Alison Parker-Bedlow 💙 (@AllsSwell) reported from Derbyshire, England

    @TSB is there a problem with the banking app please? My son sent me money by bank transfer and it’s not credited 2 hours later. He regularly send money to me this way. Can you help?

  • TartHouseLeics TartHouseLeics (@TartHouseLeics) reported

    @gunnmtj @TSB I'm having exactly the same problem - such a frustrating waste of time !!!!

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB If the frontline services were better , you’d need less staff on phones and computers dealing with the issues of lack of service - prioritise the customer

  • stevieb39 steve (@stevieb39) reported

    @TSB having problems logging into internet banking.

  • GillCraigie Gillian Craigie (@GillCraigie) reported

    @TSB Not really. I’m asking for an elderly lady. She finds logging into the website complicated (it is), & prefers to use the app (which is much more user friendly). She’s disappointed to find out the app isn’t available on her new Fire tablet. Really no plans to introduce? Seems odd

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB over 30 mins in call queue to report a recurring transaction (again) that I didn't set up, disputes got my form on Friday detailing this, but they won't help either.

  • BeckyLennon13 Becky (@BeckyLennon13) reported

    @tanyacoz @TSB Worst customer service team. I have an open complaint which hadn't even been assigned to someone. They're happy for me to be without a working bank card for weeks on end! No one listens when you call up. Just the usual '15 day response'

  • Weecraig00 Craig barton (@Weecraig00) reported

    @TSB appalling service - over 50 minutes waiting in a fraud phone line to report fraud on my account- not great service at all !!!! Still in a que!!!

  • kevkirk76 Kevin Kirk (@kevkirk76) reported

    @Xero any idea why one of my 3 company logins would keep asking me to refresh and reconnect the bank login EVERY time I login ? I get it used to be 90 days but this is ridiculous. It’s @TSB bank if that helps.