TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Peterlee, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Peterlee, England

The most recent TSB Bank outage reports came from the following cities: Hartlepool.

City	Problem Type	Report Time
Hartlepool	Mobile App	2 months ago
Billingham	Mobile App	2 months ago
Newton Aycliffe	Website	2 years ago
Sunderland	Login	2 years ago
Sunderland	Mobile App	2 years ago
Washington	Transactions	2 years ago

Community Discussion

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TSB Bank Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

• 
  Jules&IainWilson (@JueIainWilson) reported 4 minutes ago from Sunderland Bridge, England

  @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Barlow (@Nicole_Barlow1) reported 6 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  Claire Morrison (@claireywurly) reported 11 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  E. J. Gill (@suzycoos) reported 11 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  6ft8” Dwarf (@6ft8_Dwarf) reported 13 minutes ago

  Seriously @TSB your app is down on a bank holiday payday? Why is this a regular occurrence? Why should people continue to bank with you? Maybe Santander taking you over will sort the crap out 🤔 #tsb

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 14 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Ginger Tucci (@Ginger_Tucci) reported 19 minutes ago

  Banking with @TSB is great if you; Never want to access your own money Never want the app to work Never want to see your transactions Don’t value online banking or local branches 0/10 would not recommend.

• 
  Richard Hyland (@richardhyland) reported 22 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Mareesham (@Mareesham) reported 24 minutes ago

  @TSB why is your app down again?

• 
  David M Stewart (@dms17869) reported 24 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  jack stearman (@jackstearman) reported 25 minutes ago

  @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it