TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Peterhead, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Peterhead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SoftwareLife (@Mindfulness2050) reported 4 minutes ago

  @santanderuk @TSB Why AI is really dangerous for all it’s clients esp Banks is first AI companies will ask clients to fire their employees and then 5yrs down the line AI companies will ask Clients huge huge forcefully COST for Maintaining it as AI code is very complex ! Bcoz of job cuts economy 👎

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  Helen May (@Nito_Onna_Helen) reported 6 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  Ben (@benlfc) reported 7 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Paul (@My_Living_Hell) reported 9 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

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  Lois Sandwich (@lois_sandwich) reported 10 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

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  Cameron Perry (@Cameronperry96) reported 10 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money

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  George Gallowayish (@GeorgeForLondon) reported 13 minutes ago

  @TSB Tried to but the link is not working

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  Mark Parkinson (@parkimc) reported 18 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Oli Ashman (@OliAshman) reported 19 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

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  BumbleGirls (@TinyLionesses) reported 20 minutes ago

  @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.