TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Perth, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Perth, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Louise Emery 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧®️🦁 (@LouiseEmery) reported 4 minutes ago

  @santanderuk @TSB Sole trader. I've been on chat for ages and it's signed me out and then another time said technical issues. I keep responding and saying I'm still there when the screen comes up. Now been on for 40 minutes and counting.

• 
  Kerri Savage (@kerri_s03) reported 6 minutes ago

  @TSB strikes again….log in to be told I have 0 accounts 💀💀!!

• 
  Poppy Fields (@Teresa2611) reported 10 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Mitch Mitchell (@gordonomicon) reported 14 minutes ago

  @TSB Hello. I received a letter from you confirming a change of address for someone who isn't me. I'm not even a TSB customer. Could you DM me to sort this out?

• 
  Alison Kerr (@AlisonKerr1) reported 15 minutes ago

  @TSB I can’t do anything on your website as it keeps disappearing and reappearing. Is there a problem or is this just affecting me?

• 
  Oli Ashman (@OliAshman) reported 17 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Paul (@unsynq) reported 17 minutes ago

  @TSB The issue I was having reffered to the scheduled time. It said it was planned for 11:30pm, not 9:55pm or before. I only noticed it when I tried to log in at work and it was already down. If you's are planning changes to the app then stick to the original time stated.

• 
  Keith Ross (KR055) (@k3ross) reported 19 minutes ago

  @TSB sort your **** out, showing I have no accounts and can’t send my Son money and he needs it urgently !!!!

• 
  Me (@HalleWeen2012) reported 21 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 22 minutes ago

  @preciousphece @TSB Sorry Precious @TSB are a terrible and institutionally dehumanising bank They do what they want and answer to no one