TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Penzance, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Penzance, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Jones (@dr_besty) reported 2 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Lee Hewat (@Leehewat28) reported 5 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 8 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  David M Stewart (@dms17869) reported 10 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  Claire Morrison (@claireywurly) reported 11 minutes ago

  @TSB my dad needs a new bank card as the contactless doesn’t work, he tried in app however as it’s a joint account it has only sent for my mum. The nearest branch is 30 mins away and he is unconfident on the phone, can you please help

• 
  Santander UK (@santanderuk) reported 12 minutes ago

  @runneroundlou @TSB Hi Lou, thanks for reaching out. Sorry to hear you've not had a good experience. How can we help fix this?

• 
  Taigh (@Taigh_Solais) reported 19 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 20 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  James Smith (@metaled92) reported 21 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Zarzar (@Zarzar792095) reported 22 minutes ago

  @TSB why is the app down again?