TSB Bank

Is TSB Bank down in Penzance, Cornwall, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Penzance, Cornwall, England 01/17/2026 15:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin56354261 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Martin56354261) reported

    @TSB Thank you for eventually fixing this problem. But, the lack of communication was extremely frustrating.

  • sara40567390 sarah (@sara40567390) reported

    @TSB Last year my dying/deceased father had thousands stolen from his Tsb account you agreed that there had been a fraud and a refund was promised however this still hasn’t happened even after complaining I need help

  • davidcorbett74 David Corbett (@davidcorbett74) reported

    @AlexEllisWhite @TSB that's a terrible explanation. is that a personal account?

  • BarbaraJGubbins Barbara Gubbins, CBE (@BarbaraJGubbins) reported

    @TSB #CustomerService is disgraceful - I am now at the end of my tether having spent the last week trying to sort out a fraud. They put you on hold then you go back in a queue and have to go through the issue again and again. I am in despair 😞

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?

  • davidcorbett74 David Corbett (@davidcorbett74) reported

    @AlexEllisWhite @TSB crazy. I've actually had good service from TSB on personal and business accounts and like the online side but I know plenty who have had issues. The letter they've sent you looks very amateurish and not the language I expect would meet their corporate standards.

  • StephenMRostron Steve Rostron (@StephenMRostron) reported

    @TSB Hi, trying to contact TSB to reduce my Monthly mortgage payment. No answer on the telephone lines and the online help is just showing the blue circle to nowhere. Would you be able to provide some help & support please?

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I want an answer today. Sick of feeling like you guys don’t give a **** about me. If you listen to every phone call I’ve had you’ll understand why I feel how I do! Horrible horrible customer service!

  • reallynicefood Rebecca Benn (@reallynicefood) reported

    @AlexEllisWhite @TSB They are shocking did a similar thing with my other half, terrible service. Would try @NatWest_Help amazing service, even when abroad !

  • AnnieMurray Anna Murray (@AnnieMurray) reported

    Customer service shout out to @TSB - especially Liz who took my call. Couldn’t work out why a card I’d paid off had incurred a penalty. We realised there had been a fraudulent transaction. Fraud report raised + resolved within minutes. Friendly, reassuring, great to deal with 🙌🏻