TSB Bank

Is TSB Bank down in Penzance, Cornwall, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Penzance, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Penzance and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Penzance, Cornwall, England 01/02/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Soxthewavingcat Sox the waving cat (@Soxthewavingcat) reported

    @TSB I hope every customer this effected will be given a extra payment by yourself or do we have to register a complaint

  • AnnMari37676658 Annie Stevenson (@AnnMari37676658) reported

    @TSB I reported this as fraud as thought my card had been cloned. Communication from TSB about the issue could have been made sooner to customers. Was this a security breach? Can you tell us why this happened?

  • laineyLMS 🇺🇦Lainey E (@laineyLMS) reported

    @TSB I have a duplicate payment come iut and I'm not sure if it's part of ur issue from yesterday. Was it only debit card payments affected? Mine is a faster payment.

  • JEM_McCann Jem (@JEM_McCann) reported

    @TSB can you please explain where my money is? You made 4 duplicate payment from 02/03 which I understood there was an issue with everyone. But You’ve then made another 3 duplicate payments. You put the money back in but there is £120 now randomly missing. Stop stealing my money!

  • GazzaRuss89 gaz (@GazzaRuss89) reported

    @TSB I get that you’ve refunded people but a nice touch would be offering some compensation as you left a lot of people overdrawn even £50 compensation will be better than paying £550 to FOS per customer surely?

  • VSDawson Dr Victoria Dawson 🇺🇦 (@VSDawson) reported

    @fooksie_says @TSB No, it shouldn't. Worrying that it's happened two days in a row. Not had so much as an email apologising or outlining what happens if people are financially disadvantaged because of their error. It's poor.

  • janetporch1 janet porch (@janetporch1) reported

    @TSB still no access to online banking for 5 days no refunds as promised what a mess

  • bloom_jewellery BloomJewelleryDesign (@bloom_jewellery) reported

    @TSB @TSB your customer service is disgraceful and not even any compensation for the inconvenience and upset you have caused all your loyal customers #Disgraceful

  • russellclay18 russell clay (@russellclay18) reported

    @TSB Please please avoid this bank, I have came to end of my whit with theses they closed sooo many branches down and takes ages to get someone on phone, please avoid this bank..

  • gill_warr Gill Warr (@gill_warr) reported

    @TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping