TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Orkney Islands, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Orkney Islands, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maz Scotland (@6pmIsWineTime) reported 7 minutes ago

  @TSB I see only blue screen with TSB in centre when I try to log in

• 
  Lawrence M-M (@prop_power) reported 15 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  davemac1976 (@davemac1976) reported 18 minutes ago

  @TSB I have sent the photo. My son who is also a tsb customer has also just tried to deposit a different cheque on his own account and is also unable to do so with the same error code

• 
  roisin 🦋 (@raisincaw) reported 21 minutes ago

  @cjp3063 @TSB Must be down I can’t get in either

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 26 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  🫧𝑮𝑬𝑬🤍 | 💜𝟕𝐭𝐡𝐉𝐔𝐋𝐘𝟐𝟎𝟐𝟔💜 (@x_graciee) reported 27 minutes ago

  @TSB Hi, my nan has recieved an inheritance cheque that she wants to deposit into her joint account with my grandad but she has mobility issues. Would my grandad be able to deposit it or does my nan need to be there or can she sign something to give consent?

• 
  Zarzar (@Zarzar792095) reported 29 minutes ago

  @TSB why is the app down again?

• 
  Kevin Maguire (@RainTown) reported 36 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Alison 💙💚🧡💜 (@BrokenMinusN) reported 37 minutes ago

  @TSB what's going on with your app? Can't log in with biometrics or memorable info. Been going on hours now. Hubs and daughter having same issue. I need to move funds urgently and also can't access authorisation for an order. This is ridiculous. Not the first time lately either!

• 
  Sparky Shiny (@sparkyshiny) reported 41 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP