TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Newport, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newport, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caroline Wilson (@CarolineWils87) reported 6 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 7 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Sid Murphy (@sidmuff) reported 12 minutes ago

  @TSB Alas, Beth... the issue persists.

• 
  Pam Medlock (@PamMedlock) reported 18 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  k (@kirgo21) reported 21 minutes ago

  @TSB I’m trying to order something and you ***** are not working man

• 
  Lia♡⁶³ (@Lialvvzs) reported 21 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  klicea-nicole (@kliceanicole_xo) reported 25 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Emma Holman (@emmah80) reported 28 minutes ago

  @TSB is there an issue with TSB accounts accepting bank transfers? Been trying all day to put some money in my son’s account.

• 
  Phil Billingham (@PhilBillingham) reported 30 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Paschal Ochang (@pascosoft) reported 32 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.