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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Newport, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Nito_Onna_Helen
    Helen May (@Nito_Onna_Helen) reported

    @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

  • sparry951
    Simon Parry (@sparry951) reported

    @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

  • AllisonKomorows
    Allibalibee (@AllisonKomorows) reported

    @TSB Yes. Appears to be working now

  • innovfest
    Innovation Festival (@innovfest) reported

    @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

  • jammyjennypokes
    alex martin (@jammyjennypokes) reported

    @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

  • williammt
    Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported

    @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

  • Leehewat28
    Lee Hewat (@Leehewat28) reported

    @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

  • sparry951
    Simon Parry (@sparry951) reported

    @TSB Just a quick one. My credit card DD is due to go out on 7th April. Usually if you make a payment 4 working days before then it stops or reduces the DD. I'm assuming that as Friday and Monday are not working days if I made a payment today it would make no difference?

  • noelphobic
    Alice Woke and Proud #CorbynWasRight (@noelphobic) reported

    @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

  • Cameronperry96
    Cameron Perry (@Cameronperry96) reported

    @TSB why is your online banking/app not working with my details get it fix as I need access to my money