TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Newport, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Newport, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newport, Wales

The most recent TSB Bank outage reports came from the following cities: Blackwood.

City	Problem Type	Report Time
Blackwood	Mobile App	2 months ago
Cardiff	Mobile App	1 year ago
Cardiff	Login	1 year ago
Cardiff	Mobile App	2 years ago
Cardiff	Mobile App	2 years ago
Cardiff	Login	3 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen May (@Nito_Onna_Helen) reported 4 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity

• 
  sharon (@cutt2425) reported 7 minutes ago

  @TSB app down again and can’t access account! This happens far too often now!!

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 11 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Keith Ambler (@keithbfc) reported 12 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.

• 
  alex martin (@jammyjennypokes) reported 12 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  MR_UB40 (@MR__UB40) reported 18 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Nicole Barlow (@Nicole_Barlow1) reported 19 minutes ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  E. J. Gill (@suzycoos) reported 22 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  Cameron Perry (@Cameronperry96) reported 24 minutes ago

  @TSB why is your online banking/app not working with my details get it fix as I need access to my money