TSB Bank

Is TSB Bank down in Melbourn, Cambridgeshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Melbourn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Melbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Melbourn, Cambridgeshire, England 01/28/2026 23:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (62%)

    Mobile App (62%)

  2. Website (19%)

    Website (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB @tsb Are your engineers even working on the problem? Are they active at the weekend (or do you have to wait until Monday?). What’s the latest from them? ETA? Have they detected WHERE or WHY it’s occurring or how widespread? Give us SOMETHING so we can plan!

  • SusanEl64201136 Susan Elizabeth Long (@SusanEl64201136) reported

    @TSB can you please update us on the progress of the major issue with online payments getting beyond a joke now !!!!

  • milleas3 Claire McArthur #RejoinEU 🇪🇺🇮🇪 (@milleas3) reported

    @TSB 2/2 - there is nothing on their website telling people of the problem. I have had no information from TSB and it’s continuing into Sunday. This is appalling customer service.

  • martell0507 Sharon mckay (@martell0507) reported

    @TSB why is this online payment verification an issue again ? Your service really is a shambles and not fit for purpose . I only want to be able to access my money as and when I want .

  • milleas3 Claire McArthur #RejoinEU 🇪🇺🇮🇪 (@milleas3) reported

    @TSB 1/2 - Been trying 2 pay several bills online since Saturday a.m. Verification codes taking hours 2 arrive - way beyond 10 min window, so they are useless. Called customer service (40 mins on hold) on Saturday night - just said they are aware of problem but gave no help.

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB **Complaint** I just messaged you asking how to make formal complaint re ongoing payment issues. You did not respond correctly. I now wish to know how to make a formal Executive Complaint to your CEO, Robin Bulloch.

  • BillMil63793615 Bill Milligan (@BillMil63793615) reported

    @TSB I can't believe online payment system still not working. Verified by visa now working but won't send secure code SMS messages to verify transaction. It's now Sunday how hard can it be to fix this

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @CFC94_ @TSB I'm looking at moving to Starling Bank when they get back up. I don't have family. When they do this I don't have access to any money at all. I'm surprised the regulators don't sanction them or shut them down.

  • karonc8 karon clements (@karonc8) reported

    @tsb is there a problem with your system as your not sending authorisation codes out.

  • BinnieFiona Fiona Binnie (@BinnieFiona) reported

    @TSB Have been trying to pay online since Friday, totally frustrated at contacting customer support but the absolute worst is the total lack of information given to customers by TSB. This has been appalling. How do we make a formal complaint ?