TSB Bank

Is TSB Bank down in Melbourn, Cambridgeshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Melbourn, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Melbourn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Melbourn, Cambridgeshire, England 12/20/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • _Anti_Social_M M (@_Anti_Social_M) reported

    @TSB @TSB I don’t think it is appropriate to share such details via this platform. According to your system I have been a customer for 29yrs. The way I was messed about on Wednesday means I am soon to be an ex-customer

  • happyhawky Graeme (@happyhawky) reported

    @TSB No wonder banks are closing when David at your Jarrow branch delivers such poor customer service, actually informing customers you don’t want their cash. When businesses treat customers as an inconvenience it is no surprise they take their business elsewhere. #goodbyeTSB

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @pinkjockalypse @TSB @tsb never believe fault reports - you just get told to reinstall the app or delete cookies, neither of which have ever solved any IT problem. Their system is still bodged from the 2018 collapse. Change banks.

  • vickibeddall Vicki Beddall (@vickibeddall) reported

    @TSB awful cheque scanning on the app. After 100 attempts and finally getting a scan of the cheques you get a different error code every time!

  • happyhawky Graeme (@happyhawky) reported

    @TSB I have worked in Customer Service for almost 30 years and Lewis’s response is the worst reply to a customer complaint I have ever seen. Actually disagreeing with my partner’s version of events, that David didn’t offer poor service and confirming the bank don’t want her cash.

  • IanBrownSNR Ian Brown (@IanBrownSNR) reported

    @TSB Still not working on the app, I am getting a TPO4 error whilst trying to send funds to one of my own accounts

  • GarrMunro Garry Munro (@GarrMunro) reported

    @TSB is there an issue with payment authentication? Been trying all day but not sending the authorisation code to me. I know not phone issue as calling and getting normal text with no issues

  • Country_Steve Steve Cook (@Country_Steve) reported

    @TSB Not to worry, I logged out & back in and it was working

  • JJDln JJDn (@JJDln) reported

    @TSB Is there a reliabilty issue with your curremt version chip and pin cards? I had my old style card for its entire life yet the new cards keep failing! This time I'm cardless abroad. Grrr.

  • Sandra_mm79 Sandra Martinez (@Sandra_mm79) reported

    @TSB been trying to update my banking app for over an hour but doesn't work. Google play keeps giving error. How can this be fixed pls as I can't access my accounts??