TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Mablethorpe, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Mablethorpe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Potters (@spotter75) reported 31 seconds ago

  @TSB I’m looking at loans. Your website says both that “there is no fee for making overpayments on your loan” and that “we may charge up to 58 days interest on any full settlement…”. Which is it please. Both can’t be true. Is it just full settlements you charge on?!

• 
  Helen May (@Nito_Onna_Helen) reported 2 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Steve Milligan (@Stevemills76) reported 3 minutes ago

  @TSB @Zarzar792095 You must be aware of it because your app states that you’re working on it! How come your app is so bad?

• 
  E. J. Gill (@suzycoos) reported 4 minutes ago

  Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!

• 
  jack stearman (@jackstearman) reported 4 minutes ago

  @PCYintheCLE @TSB I could log in manually - but when Face ID wouldn’t let me do it

• 
  Admiral Insurance? Pirates More Like (@zacbusner) reported 5 minutes ago

  @santanderuk @TSB You absolute cowards. Your complaints person just called me and then hung up - on a bank holiday - except I can't call you back - because it's a bank holiday! Disgusting customer service!

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 8 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Tony Drake (@TonyDra61431085) reported 10 minutes ago

  @TSB 190th time of asking is it legal for you to send default notices to a different address where I've never lived at or registered with you,what action has been taken against the rouge employee working in your customer service team

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 16 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  ⭕CommonSense⭕ (@C0mm0nSen53) reported 17 minutes ago

  @TSB are quite literally the worst! And their customer service is somehow even worse than the bank itself! I'd get more calling the local zoo and asking for the sloths to get me some help 😩