TSB Bank

Is TSB Bank down in Llanelli, Carmarthenshire, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Llanelli, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Llanelli and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Llanelli, Carmarthenshire, Wales 12/10/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MartletEngs Andrew Tyres (@MartletEngs) reported

    So my partner has now spent close to 3 hours on the phone to @TSB trying to arrange a standing order for her mum ... just passed from person to person. Woeful customer service!

  • leepcollins Lee Collins (@leepcollins) reported

    Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?

  • SEH1982 SEH1982 (@SEH1982) reported

    @TSB cannot do an online shop as cannot approve payment via app or website. Frustrating. Been trying all day.

  • lowtmusic KANYE NOT (@lowtmusic) reported

    @TSB Painful at this point - unable to use services all night and now cannot even login to app or browser since this update as won’t let me even enter MI

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • oldcnoc Fiona (@oldcnoc) reported

    @jhousham1 @TSB Got the same problem :(

  • secretagent Lydia Towsey (@secretagent) reported

    @TSB 1 of your machines has taken money from my account, but KEPT the money! Your bank was closed & there appears to be no way 2 contact you unless you're a TSB customer - even in the case of such fraud. Please contact us urgently so we don't have to worry about this until Monday

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • oldcnoc Fiona (@oldcnoc) reported

    @schnitzzz1 @jhousham1 @TSB The new app update 6.5.2 for iPhones has worked for me this morning and app is now working as it should, thank goodness.

  • elaineems2013 Elaine Stewart (@elaineems2013) reported

    @TSB Hi I am unable to login, is everything back to normal?