TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Laurencekirk, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Laurencekirk, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Oli Ashman (@OliAshman) reported 7 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  MarcHughes86 (@marc_hughes86) reported 8 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  Allibalibee (@AllisonKomorows) reported 10 minutes ago

  @TSB Yes. Appears to be working now

• 
  MBUR337 (@MBUR337) reported 12 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  MarcHughes86 (@marc_hughes86) reported 12 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  Phil Billingham (@PhilBillingham) reported 14 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Phillip Lloyd (@PhillipLL) reported 16 minutes ago

  @TSB OTP not working to log in to online account

• 
  Kevin Maguire (@RainTown) reported 18 minutes ago

  @TSB I have a very general question. Are you able to, if the customer asks, to tell them which cash machine and what time of day a specific cash machine withdrawal was made?

• 
  Paul (@My_Living_Hell) reported 25 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 26 minutes ago

  @TSB what's going?? I raised a complaint last week, eventually got a reference number yet no acknowledgement via email that my complaint has been logged or even properly recorded?? Everyone I've spoken to doesn't seem remotely bothered or really interested - terrible service!