TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Launceston, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Launceston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Billingham (@PhilBillingham) reported 1 minute ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Michelle Buchan (@M_Buchan) reported 3 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Lois Sandwich (@lois_sandwich) reported 3 minutes ago

  @TSB Why do you make it almost impossible to inform you of a death? All I want to do is freeze the accounts and provide you with a death certificate. Your online form is not fit for purpose. Your telephone support tells you to fill in the form. I need probate to do anything else.

• 
  Paschal Ochang (@pascosoft) reported 5 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Chicco (@Charles28705991) reported 7 minutes ago

  @MarleyBoxer14 @TSB_News @TSB Ive had major issues with santander that stretches back nearly 2 decades sadly now will probably have to go through it all over again, without doubt the worst people I've delat with in 40yr.😒

• 
  Martinf68 (@Martinf683) reported 10 minutes ago

  @idonttwit2 @Ginger_Tucci @TSB I've not had any issues with the sanny app. Halifax is ok so is nationwide

• 
  Chris (@Chris_MG) reported 16 minutes ago

  @TSB hi, as of last week we can no longer login to our business banking via the app, although none of our details etc have changed…do you have a live chat help feature? I can’t phone as the app is ON my phone, and there are no branches nearby…

• 
  🪜 (@0nly2K) reported 18 minutes ago

  @TSB UR CUSTOMER SERVICE IS ****

• 
  Stephen Jackson (@ssjackson77) reported 21 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB

• 
  MR_UB40 (@MR__UB40) reported 21 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over