TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Lanark, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

• 
  MicheleONeill86🍀💚🌈🇮🇪🏳️‍🌈🇵🇸 (@Michele8613) reported 3 minutes ago from Uddingston, Scotland

  @TSB the service you provide to your vulnerable customers is a disgrace. I have contacted you to arrange a payment plan for an unplanned, un arranged overdraft and have been advised I will be paying 66% interest on my monthly payment so £10 would go to the balance £20 interest??

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cheryl Colson (@db4093f7950244d) reported 8 minutes ago

  @knicky74 @TSB Same here I have just gone on my online banking and was wtf I’m -£300 sames payments that’s been payed on the 2nd of march have gone out again :(

• 
  Annie Stevenson (@AnnMari37676658) reported 8 minutes ago

  @TSB I reported this as fraud as thought my card had been cloned. Communication from TSB about the issue could have been made sooner to customers. Was this a security breach? Can you tell us why this happened?

• 
  Maria Williams (@MariaWi12459731) reported 9 minutes ago

  @TSB £300 and a night shift lost at work due to no funds for transport and cold cars. I expect compensation for being out of pocket. Especially now you've taken another duplicate payment instead of rectifying the issue! Absolute joke!

• 
  janet porch (@janetporch1) reported 10 minutes ago

  @TSB still no access to online banking for 5 days no refunds as promised what a mess

• 
  BloomJewelleryDesign (@bloom_jewellery) reported 17 minutes ago

  @TSB @tsb how do I make a complaint? This service is not acceptable! I have had absolutely nothing from yourself, no text message or anything to say why this had happened. I was on the phone most of yesterday complaining to a company and accusing them of taken money from my account.

• 
  Gill Warr (@gill_warr) reported 21 minutes ago

  @TSB Now I have the opposite issue more money has gone into my account than should have been refunded unless extra has gone in as compensation. Need to do my shopping tomorrow and scared to use my card because can't guarantee money will stay put in my account when I pay for shopping

• 
  Jem (@JEM_McCann) reported 21 minutes ago

  @TSB can you please explain where my money is? You made 4 duplicate payment from 02/03 which I understood there was an issue with everyone. But You’ve then made another 3 duplicate payments. You put the money back in but there is £120 now randomly missing. Stop stealing my money!

• 
  Michael Taylor (@mtsfw) reported 25 minutes ago

  @TSB so you still haven't fixed the issue... pending payments still showing when money is taken = me in overdraft. Seriously can you just sort this or I'm moving banks!

• 
  King Cobretti (@KingCobretti) reported 26 minutes ago

  @TSB are you actually serious? You return the money you stole yesterday but now when I try to transfer it to a different bank account it keeps throwing up a random error message. In just want access to MY money. You aren’t fit for purpose as a bank.

• 
  Lorna Song ⚓ ♡8M1T♡ (@JiJiJuNgJiJi) reported 27 minutes ago

  @TSB I get that this is asystem error but you said you'd fix it. Why has ANOTHER duplicate charge just been taken AFTER midnight and put me in an unplanned overdraft!!