TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Keswick, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Keswick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Keith Ross (KR055) (@k3ross) reported 32 seconds ago

  @TSB sort your **** out, showing I have no accounts and can’t send my Son money and he needs it urgently !!!!

• 
  Maz Scotland (@6pmIsWineTime) reported 2 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  Potters (@spotter75) reported 5 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  jamie robertson (@pinkjockalypse) reported 8 minutes ago

  @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

• 
  willie hickey (@tin1tin1) reported 10 minutes ago

  @TSB app not working again today ????

• 
  Dana (@Danaoioioi) reported 14 minutes ago

  @santanderuk @TSB Don't switch to Santander!!!! My switch has been 'completed' and I'm left unable to log onto mobile banking to access my money. They say I have to go into a branch to sort it out!! Fuming.

• 
  Oli Ashman (@OliAshman) reported 15 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Miss B (@MissB_Yr6) reported 19 minutes ago

  @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 25 minutes ago from Wigan, England

  @TSB on both the app and online i cant see any of my accounts. Is there an issue?

• 
  Sparky Shiny (@sparkyshiny) reported 28 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP