TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Keith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss B (@MissB_Yr6) reported 9 minutes ago

  @TSB hi, I’m trying to open a new account with you but every time I get to the “summary” page and press “submit”, nothing happens. I’ve tried 4 times on 3 different days now. Can you help?

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 13 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Potters (@spotter75) reported 14 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  MBUR337 (@MBUR337) reported 16 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  MarcHughes86 (@marc_hughes86) reported 23 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Igor The Giant (@IgorGiant) reported 24 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Bigdaveman (@bigdavemanman) reported 27 minutes ago

  @Elviajero1275 @TSB Calling companies out about their service all the time, serial complainer?? !!

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 27 minutes ago

  1st of the money and can’t get access to my accounts again @TSB

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 27 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 30 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?