TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Keith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mareesham (@Mareesham) reported 6 minutes ago

  @TSB why is your app down again?

• 
  Andy Harcup (@AndyHarcup) reported 7 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Etienne (@EtienneJS) reported 8 minutes ago

  @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

• 
  Alex Jones (@dr_besty) reported 8 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Ben (@benlfc) reported 9 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 9 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  JacquiB (@tripsfantastic) reported 11 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Innovation Festival (@innovfest) reported 12 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 16 minutes ago

  @TSB app down AGAIN

• 
  Pam Cull (@catsPam12) reported 18 minutes ago

  @TSB site down. Need to make payments.