TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Keith, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Keith, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  claire (@claire_1986w) reported 6 minutes ago

  @TSB I closed the app down and started again and it has worked,

• 
  James Smith (@metaled92) reported 10 minutes ago

  @soxxylady @TSB You should join @StarlingBank. Very good customer service 24/7 and lots of good features with it too. You can live chat, send a message or call. Though it’s an online app bank so no branches

• 
  Amy🌱🇪🇺💙 (@thisisamy_) reported 12 minutes ago

  @TSB Hi, my banking app is saying no Internet connection. My Internet is fine. Can you help please?

• 
  Lilith Tuylor (@lilith15016) reported 12 minutes ago

  @TSB I don't understand why TSB accept log in details for weeks, then decide they're not valid, and you have to have an extra password, and tell them the device is your own again.

• 
  Paul (@My_Living_Hell) reported 13 minutes ago

  @TSB Unfortunately sending a private message to you is not working

• 
  Peter Irvine (@ibhinnPeadar) reported 15 minutes ago

  @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

• 
  Maz Scotland (@6pmIsWineTime) reported 16 minutes ago

  @TSB app once again not working. When will this area of business be improved??? #CustomerExperience

• 
  Stephen Old #FBPE (@StephenOld) reported 16 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 20 minutes ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  🅢🅗🅐🅖🅖🅨 🕖 (@ShaGGy_Uk) reported 20 minutes ago

  @TSB Same error. Cleared cache and data for app then uninstalled & rebooted. Same error.