TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ipswich, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joanne (@hain_joanne) reported 7 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?

• 
  Taigh (@Taigh_Solais) reported 8 minutes ago

  @TSB @katharvey2112 Its been like this since 7am this morning, please fix it asap? 🙏🏼💫

• 
  MR_UB40 (@MR__UB40) reported 8 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Richard Hyland (@richardhyland) reported 8 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Lawrence M-M (@prop_power) reported 10 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 13 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Oli Ashman (@OliAshman) reported 20 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  JacquiB (@tripsfantastic) reported 21 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  MBUR337 (@MBUR337) reported 23 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Richard Hammond (@RichardArmley) reported 25 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡