TSB Bank

Is TSB Bank down in Ipswich, Suffolk, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Ipswich, Suffolk, England 12/14/2025 13:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PammyKaren Karen (@PammyKaren) reported

    @TSB any idea when you will sort your problems? I followed your online guide, deleted the app, installed it again, now it doesn't even allow me to set up the app because it doesn't recognize my ID.

  • Bernie19795584 Bernie (@Bernie19795584) reported

    @TSB Hi just wondering if there is a problem. I'm trying to authorise a payment on Tesco for a delivery next week. It's asking me for a code however I'm not getting the code through at all. Can you advise?

  • LSumner_1975 Lisa Sumner (@LSumner_1975) reported

    @TSB It's clear there is issue - payment verification codes aren't being sent out. Instead of asking everyone to DM why not just give a general statement or advice....?

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB Why are card authorisations not working? @TSB love to be enjoying the bank holiday weekend as implied but I've been on the phone for 1hr 30mins and your app authorisation and OTPs are not working!

  • Minstrels79 David Minter 💙 (@Minstrels79) reported

    @tsb Is there a problem with OTPs at the moment ? Using the same number I’ve used plenty of times and no OTP is received

  • Wakeuppsunshine Danielle (@Wakeuppsunshine) reported

    @TSB Being asked to approve payments via text but no texts are coming through. Is there an issue on your end?

  • Cosmiczippy Kathryn Chambers (@Cosmiczippy) reported

    @TSB Phoned customer service this am and told app issues were being resolved. Now cannot even access account at all. What is going on?

  • DfPaxt0n David Paxton (@DfPaxt0n) reported

    @TSB Your banking app won’t complete approval for payments, hasn’t been working since at least 12:53 today. Make it work. Quite quickly, pls…

  • dmorrison2uk David Morrison (@dmorrison2uk) reported

    @TSB been unable to login to my account for 24 hours now. Android phone, Ipad and laptop. Online complaint sent. Numerous phone calls with no answer. Absolute disgrace

  • OurLid J (@OurLid) reported

    @kathv2504 @TSB I am having problems too. Trying to pay credit card for last 3 hours. OTP not delivering and can’t log into app as it wants to send OTP but won’t let me select phone number