TSB Bank

Is TSB Bank down in Ipswich, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Ipswich, Suffolk, England 12/05/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • averageguy6 Stunt Double (@averageguy6) reported

    Hello @TSB can you please have a look at your online banking system. Several days in a row now that I am having problems making quick money transfers. Numerous error messages. It's also making me use a OTP every time I log in from my mobile, and now is not even not recognising it

  • dabberd13 Dave Booth (@dabberd13) reported

    @TSB Removed the app and reinstalled,can't log into my account now.Totally useless service.

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Well hopefully it will be on my profile soon. I need to be able to manage my finances and it’s becoming such a headache. As a new customer this wasn’t very transparent from the beginning.

  • _shelbsx shelbie armstrong (@_shelbsx) reported

    @TSB I’ve had fraud on my account and I cannot get through to anyone please can someone help!

  • Rich972 Richard Cox (@Rich972) reported

    @TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service

  • SCCMentor Paul Winstanley - MVP (@SCCMentor) reported

    @LindsayJJ1 @TSB looks like it, again! I've logged via the website though

  • philippasjneal Philippa Neal (@philippasjneal) reported

    @TSB Can I ask why you automatically decline fraud claims when the transactions relate to gambling? We shouldn't have to go to the site where the card has been fraudulently used, when TSB already texted flagging it might be suspicious. You have evidence that it is suspicious activity

  • DWtheatrejunkie Gavin MacLean (@DWtheatrejunkie) reported

    @TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB I’ve opened my new spend and save account. But it’s not appearing on my internet banking profile. Bank manager in Edinburgh said it’s an I.T. issue and not sure if it will be resolved. This is not good enough …

  • AnnieMc63 Anne McLellan (@AnnieMc63) reported

    @TSB Have sent DM - FYI this is the error message we receive "An error has occurred We're sorry, but we're experiencing some technical issues with the service."