TSB Bank

Is TSB Bank down in Ipswich, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Ipswich, Suffolk, England 12/24/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • djskylight Ian Bethell (@djskylight) reported

    @Xero @TSB losing bank connection is one thing, but we now can’t even renew the bank connection for the last few days! Your default response doesn’t even cover this NEW problem!!!!

  • Barb_Drummond Barb Drummond (@Barb_Drummond) reported

    @London_darkside @TSB You’re still expecting customer service????

  • Scotsman1821 The scotsman 182 (@Scotsman1821) reported

    @TSB Sent your DM but bet it ends up in the 🗑 given the service for your company

  • ChrisR74182566 Chris R (@ChrisR74182566) reported

    Hey @TSB, joined Twitter specially to ask if all of your Recoveries agents make a point of shouting at customers, lying and then putting the phone down on them, or whether I just got "lucky" twice today? I hope that my complaint was opened & that you'll be in touch soon.

  • NimbleArts Nimble Arts (@NimbleArts) reported

    @TSB @Xero We’ve been trying to renew bank connection for 24 hours - what’s the issue?

  • DasmamaSally sally (@DasmamaSally) reported

    @janetplymouth @TSB the authentication not working on both my and husband`s accounts so we are not able to do an on line food shop and we both have Covid! Every time they do anything to their on line banking it goes down and no apology or any statement

  • celtic196721 Mark Bradley (@celtic196721) reported

    @TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.

  • JoanneCoulburn Jo (@JoanneCoulburn) reported

    @TSB This seems to be your standard response and didn’t answer my question. Are you going to inform customer of this issue and when it is solved?

  • Philipj10460857 Philipjackson (@Philipj10460857) reported

    @TSB currently on hold for the second time with you for over 50 minutes and still not spoke to anyone. Absolutely shocking customer service.

  • I_T_Hacker I.T.Hacker (@I_T_Hacker) reported

    @TSB Have received bank card and details for a new account I have not requested, eventually got through to fraud department that have blocked account but not provided any more support. Would like more details on this issue please…