TSB Bank

Is TSB Bank down in Ipswich, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Ipswich, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ipswich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Ipswich, Suffolk, England 11/20/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Karenks1063 Karen ks (@Karenks1063) reported

    @TSB any news yet? Still cant access my app or internet. Getting worried now!

  • mathew92davies Mathew Davies (@mathew92davies) reported

    @TSB why is #tsb giving the same generic responses this is not customer service, tell us what’s happened, this is so annoying for customers

  • paul_bowt The Bow Man (@paul_bowt) reported

    @TSB I moved my business account to you 18 months ago and it was the worst thing I ever did. Have never encountered as many problems with a bank as with yours. You ought to fined millions by the regulators for your appalling service and constant IT issues.

  • PapaSmurfsBalls Dave Wood (@PapaSmurfsBalls) reported

    @TOMWRENPRO @TSB No one would of been paid we're currently experiencing that issue

  • chelle_t1983 Michelle Louise Thompson (@chelle_t1983) reported

    @TSB Sorry doesn't really cut it anymore though does it when you have left myself and other customers high and dry. Still with no update on when this will actually be resolved or what you are doing to fix this. Absolute shambles of a bank and looking to move my custom now.

  • RomanovPremier Premier Romanov (@RomanovPremier) reported

    @TSB What would be the process of switching to another bank? This was the last issue I'll be putting up with since 2015.

  • Chris_Holmes_1 Chris Holmes (@Chris_Holmes_1) reported

    @TSB for those still having problems, I seem to have figured a work around on my mobile app. Instead of using fingerprint, use the standard login. So far this has worked everytime when fingerprint has failed.

  • LiverpoolLPL ... (@LiverpoolLPL) reported

    @TSB 6 hours later a update we’re aware there’s still a problem. This has being happening for last 24 hours exactly what are you doing to fix it I can’t make payments

  • Tiggerjoh Joh Leigh (@Tiggerjoh) reported

    @TSB I’m disabled. Live alone. Been unable to access internet banking, app and telephone banking all day!! From 8am. Need access urgently. This is the 3rd time in a MONTH

  • Ele_yarn Ellie Yarnold (@Ele_yarn) reported

    @TSB It’s actually making it more annoying copying and pasting the exact same response to everyone on this thread. We know you’re sorry, we know you’re working on it but to have a banking system down all day is ridiculous- where is your disaster recovery plan for these instances?!