TSB Bank

Is TSB Bank down in Hexham, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hexham, Northumberland, England 12/16/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieMc63 Anne McLellan (@AnnieMc63) reported

    @TSB Have sent DM - FYI this is the error message we receive "An error has occurred We're sorry, but we're experiencing some technical issues with the service."

  • ferretbarbar Barney Barton (@ferretbarbar) reported

    @knightfall41 @TSB Can't get in via website either

  • OliCansy Oli (@OliCansy) reported

    @TSB had money credit into my account showing in my statement but not my available balance, this is on the app. Is this due to ongoing issues?

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Not being sent the access code to my phone

  • averageguy6 Stunt Double (@averageguy6) reported

    Hello @TSB can you please have a look at your online banking system. Several days in a row now that I am having problems making quick money transfers. Numerous error messages. It's also making me use a OTP every time I log in from my mobile, and now is not even not recognising it

  • Capn_Scarlet Shining 🔥🛸💥 (@Capn_Scarlet) reported

    @TSB C'mon guys. Don't mess with your app so close to the weekend, eh? You must know this is when people REALLY need access to their accounts so why make changes that mean it doesn't work now? Could you let me know when you fix it ... And please make that VERY soon! #Frustrated

  • tim_barra Barra (@tim_barra) reported

    @TSB you put a block on my Premier Banking debit card and didn’t bother notifying me. Have now been holding for 30+ minutes to speak to your fraud department. Which bank do you suggest I switch to?

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • SCCMentor Paul Winstanley - MVP (@SCCMentor) reported

    @LindsayJJ1 @TSB looks like it, again! I've logged via the website though