TSB Bank

Is TSB Bank down in Hexham, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hexham, Northumberland, England 10/18/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Login (23%)

    Login (23%)

  3. Website (15%)

    Website (15%)

  4. Transactions (8%)

    Transactions (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • BarclaysUKHelp Barclays UK Help (@BarclaysUKHelp) reported

    @markinhants @TSB Ah that explains the issue Mark, so sorry I didn't think of asking that question earlier! Thanks Nikki

  • Andy_Luc Andy Lucas (@Andy_Luc) reported

    @TSB I’ve had a shocking experience regarding fraud on my debit card - it’s impossible to get through on the phone to speak to anyone about it, constantly on hold. And why don’t you have the option for mobile notifications whenever a debit card is used, as offered by most other banks?

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Still nothing. It’s been more thank 13 working days. 😡

  • georgiapermutt Georgia Permutt 🧚🏻‍♀️ (@georgiapermutt) reported

    @TSB I have been notified of potential fraud on my card. Been emailed & called but I’m having no luck speaking to anyone! I’ve emailed the scam team as instructed but not heard anything since I flagged it yesterday. PLEASE HELP!? #TSB #TSBfraud

  • sarahdiesel79 Sarah Louise (@sarahdiesel79) reported

    @TSB We went in, thank you and were advised to visit the Post Office!! Maybe I should bank with them as they accept bags of coins. Having banked with you since primary school (I'm now 50) maybe I should find a bank that offers the service I need. Have a nice day.

  • FrecklesFieldo Emma Tetlow (@FrecklesFieldo) reported

    @TSB Having issues logging in to online banking. Have sent you a PM - need to speak to someone but no access to a phone right now.

  • ZariaGreenhill Zaria Greenhill (@ZariaGreenhill) reported

    @TSB I received a letter to my correct name and address, with a Pin, on a peelable dark piece of plastic, for a card I don't have. I don't even have an account with you. The letter is dated 20/09/21. Is this a security breach of some kind? Or fraud? Thanks for any help

  • JTweedie John Tweedie (@JTweedie) reported

    Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.

  • Technical_Leon Leon (@Technical_Leon) reported

    @TSB hi, I would just let to say that I received great service at the longsight branch in Manchester. Make sure you pass on the message to the staff at the branch. Well done.

  • PeterRatter Belligerent Bear 💙 (@PeterRatter) reported

    Hi @TSB an hour plus in a call queue isn't how I planned my Saturday. How's that 24 hour customer service thing working out for you?