TSB Bank

Is TSB Bank down in Hexham, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hexham, Northumberland, England 02/05/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • will_s1987 Will Salmon (@will_s1987) reported

    @TSB I’m trying to download Excel CSV files for all my credit card statements. But message that there are no archived statements (not true) and I need to enable pop ups, which I have. I have tried 2 different laptops (1 Mac 1 PC) & 3 different browsers = no luck. Please help!

  • lohhtuz Lohhtuz (@lohhtuz) reported

    @TSB I’m trying to contact your customer services and the line keeps cutting out

  • CllrGaryRidley Cllr Gary Ridley (@CllrGaryRidley) reported

    Hi @TSB Is your website down again? It's taking ages to text me a number to login and then won't accept it when I enter. Now threatening to lock me out. I just wanted to check before I call

  • johnemellitt John Mellitt (@johnemellitt) reported

    @TSB I’m not a customer but need to talk to local branch re vulnerable customer / power of attorney. Your phone system just tells me to register for app but I’m not a customer. Your website does the same. Can you PLEASE help me??

  • stxra1 stara (@stxra1) reported

    @TSB is there an issue with the mobile banking app?? I can’t log in, it recognises my face id and then doesn’t take me into the account.

  • carlp1977 Carl Phillips (@carlp1977) reported

    @TSB having trouble logging into the app, is it having problems again

  • gemlav3 gemma (@gemlav3) reported

    Not the updated @TSB app not working once again. Surely not? That would be such a shock when they’re normally so reliable.......

  • im_darren_mate hibbzy (@im_darren_mate) reported

    @TSB yet again your app is not working, and I have no online access to my money that you are supposed to be looking after for me.. you truly are the worst bank! 100% changing from you cowboys

  • wobble46 Benjamin Worsley (@wobble46) reported

    @TSB once again your app is down,no local branch or local atm to check my account,definatley feel screwed over 😡

  • masterpaul43 paul stephens (@masterpaul43) reported

    @TSB are you having issues again? my partner is trying to activate his online banking but it won't accept mem info & now only 1 chance left to login