TSB Bank

Is TSB Bank down in Hexham, Northumberland, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hexham, Northumberland, England 12/30/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_Clemo JC (@Joe_Clemo) reported

    @TSB here is a tip to improve customer service/ waiting times as I can see you’re down on the scoring list.. If you want machines to replace staff, have more than one. Especially in a branch where the local community age group is higher than normal.

  • AnthNellist Anth Nellist (@AnthNellist) reported

    Lost my wallet and the @TSB app casually isn’t working as I’m trying to block the card and check for any suspicious transactions...

  • will7201 Will (@will7201) reported

    @TSB The TSB mobile app is still not working guys, it's not been working for 5 days now.

  • HWC_FC 🇺🇦 Harold Wood Cougars YFC 🇺🇦 (@HWC_FC) reported

    @TSB There is still a problem with the app! One signatory can raise payments but the other can’t release as there isn’t anything showing!! When will this be fixed as it’s important time for fee’s to be paid for next season.

  • dawnofthelens Din Djarin (@dawnofthelens) reported

    @TSB customer service is top tier!!!

  • Eugles Lesley Fettes (@Eugles) reported from Cambridgeshire, England

    I need to and get some cash out from the bank, I have just discovered my local @TSB is 25.3 miles away! WTF. Why is there no branch in Cambridge???

  • Queen_Matilda_ LynnLouiseJones (@Queen_Matilda_) reported

    @WorldFamousHot1 @TSB They did actually tell me to think back as to when I thought it could have happened. I’d bought a takeaway and signed up to the website. I went on and deleted my card details. Nothing since.

  • PaulMet06411168 Paul Metcalfe 🇬🇧🇪🇺🇺🇦 (@PaulMet06411168) reported

    @TSB moved my money to a save well limited access account a few weeks ago when it was O.39 , not it says on your website it's 0.70 , how do I get the better rate or I'm off elsewhere

  • mrsamueljay Samuel Jay (@mrsamueljay) reported

    @TSB - quite literally the worst bank! Shockingly poor website design, cannot stop paper statements and no links on where to close business bank account. I’ll be taking our account to another bank

  • ant_lambert John Lambert (@ant_lambert) reported

    @TSB Trying to set up mobile banking getting error The authentication method status is blocked.