Is TSB Bank down in Hexham, Northumberland, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Hexham, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (67%)
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Transactions (17%)
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Website (17%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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M
(@Maggie_J_W) reported
@TSB_News @TSB I was trying to pay into an ISA in my own name and you've now blocked all my accounts and after half and hour on the phone answering intrusive questions still blocked. You might be refunding people but I now can't even access my own money. Hardly award winning.
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Daniel Minett
(@LLCoolDan) reported
@TSB_News @TSB Awards are well and good but if you don't answer your phones when there is a fraud issue then it is not helpful in any way
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David
(@David297819311) reported
@TSB I have sent you several tweets and had no actual answers to the points raised about the complete lack on service for your Haddington customers. Very little work has taken place before Xmas with the lights off before 3pm, Why did you not have your FM company in 7 days a week ?
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Anna Denton
(@AnnaDen11083186) reported
@TSB ANSWER THE PHONE!!!!! I've been waiting for 35 minutes. Finally and operator answered the phone but then said I need the Application fraud number!!! I rang the number YOU WROTE DOWN. YOU ARE USELSS AND UNHELPFUL and you do not check your customers thoroughly. #dontbanktsb
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Carol-Anne Sabrina
(@CarolAnneSabrin) reported
@TSB I have just spoken to one of your lovely customer service agents Gemma (she had a Geordie accent) and she was such a superstar did everything to fix what another company has ruined. she was so professional and empathetic, a credit to your company. please let her manager know
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coldccoffee
(@cold_cxffee) reported
@TSB I think the original message said I would be contacted but when I log in, it says I need to ring a number. However, I’m currently abroad so international calling is not really a possibility - is there any other way to gain access again?
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Alastair Mitchell
(@AlastairMitch14) reported
@TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.
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harry 🏳️🌈
(@hdgarrood) reported
@TSB do you still use security questions for restoring account access if a password is forgotten? I'd like to reset mine if they're still used but I can't see how
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Karen McLaughlin
(@hollywoodkaz) reported
So far this year, I've had a power cut, my Internet isn't working, and the @TSB Bank has robbed me...can't wait to see what the rest of the year will bring, I'm super optimistic....
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David
(@David297819311) reported
@TSB Still waiting to hear from your customer complaints department re the Haddington branch closure and the fact very little work appears to have been done before Christmas to get it reopened. You have abandoned local customers. #verypoorcustomerservice