TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 12/04/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsInnie Trina (@MrsInnie) reported

    @TSB Then, my second will be to close all the savings accounts I have with you. Your customer service is the poorest I’ve come across for many years

  • _xCharlottee Charlotte 😊 (@_xCharlottee) reported

    @TSB why I can’t make a transfer from a savings account to another current account? Needed a large amount of money transferred & branch staff said can either withdraw cash or do a cheque for £30. Inconvenience for me going from bank to bank just to access my own money

  • Minghowriter Ming Ho (@Minghowriter) reported

    @KathleenBeedles @TSB Tell me about it! I run a residential freehold account (hardly any money, but huge hassle to log in & do anything via multiple passwords & devices). So stressful!

  • Tom_NRawlings Tom Nichol-Rawlings (@Tom_NRawlings) reported

    @TSB I need to pay in a cheque. My local branch was closed permanently so I have to travel an extra 20mins to get to the nearest branch. I work Monday to Friday. The nearest branch no longer is open on Saturdays. How do I pay in my cheque? Absolutely appalling service!

  • Wizzabee Izzie Rose (@Wizzabee) reported

    @TSB I need help with cashing a cheque. My nearest bank is 6.5miles away and I can't cash it through the app. What do you recommend?

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB they did phone me and I did explain the details again but same issues recurring ..no-one taking responsibility!!

  • MartinPReynolds Martin Reynolds (@MartinPReynolds) reported

    @TSB Still the same problem, on both mine and my business partners PC

  • LinzieWatkins linzie watkins (@LinzieWatkins) reported

    @TSB @Hussle_Official Hi Tsb any reason why I am looking at a service message yet again I can’t get into my account you choose to do this at midnight when some of us are expecting transfers or money and you shut the whole thing down no message the day before or even a couple of hours no just shut down

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB done ..I still cannot believe Danielle sent away a customer trying to provide documentary ID/address ..a clear breach of anti money laundering laws by TSB St Vincent St Glasgow branch @TheFCA @NCA_UK

  • katielouw97 Katie Williamson (@katielouw97) reported

    @LinzieWatkins @TSB @Hussle_Official My app is also down it’s an absolute joke never done this before for me so you know how long it could be down for?