TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/12/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (10%)

    Website (10%)

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • shaunRobbo80 shaun (@shaunRobbo80) reported

    @TSB Hey, are you aware of any log in errors when trying to log on via the website. Im getting ERRSCA02 when entering my user name

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?

  • _KBetterton Kayleigh Betterton (@_KBetterton) reported

    @TSB Your online banking is down. When I try and login via website/phone app, this is the message I receive: 'ERRSCA02: Sorry, something went wrong'. When will it be resolved?

  • andymellor67 Andy Mellor (@andymellor67) reported

    @TSB is the ‘payments to approve’ option in the mobile app down?

  • sarannej Floweroscotland (@sarannej) reported

    @TSB I have been unable to approve payments since Saturday as the Approve button on your Mobile App is frozen. I wasted forty minutes between your help line and reinstalling the app and still nothing. I am so fed up with how unreliable both your website and your app are.

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB when you block a payment and say you will contact within the hour to resolve, is that by mobile, email, or text message? I can't see any attempt sent over past few hours and my account is blocked.

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • breamas Margaret Owen (@breamas) reported

    @TSB the link to approve payments is frozen on the phone app. Any idea how to fix this? I tried logging onto computer but can’t find a link to approve payments on the website…

  • AndrewGibbard AndrewGibbard (@AndrewGibbard) reported

    @TSB Hi, I can see that both I and many other people are struggling with the TSB app this morning. It’s asking to approve a payment but the button is frozen and not working. Please sort this out ASAP. Very poor service.

  • debsdelaney71 Debbie Delaney (@debsdelaney71) reported

    @TSB There’s no need for a DM, it’s the same complaint as everyone else, I have logged onto a website to make a debit card payment, when I open the TSB app and select payments to approve the “approve” button does not do anything, that’s it, it’s frozen, the app does not need updates.