TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/06/2026 15:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @TSB You wanted more info about the approve button not working on your app. So, I've helpfully retweeted 42 other tweets about the exact same problem. Sort it out!

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Oh, and if the approval button in the app is working you still have to enter an online password. Trying to buy something for 20 quid and there’s more security than Fort Knox. TSB you really suck.

  • glenn_armitage Glenn Armitage (@glenn_armitage) reported

    @TSB fix the approve payment function on the app

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @TSB the login menus have changed on your website? It's asking for direct inputs rather than drop downs. Is that correct? I want to login to online banking but can't because it's different than usual.

  • leepcollins Lee Collins (@leepcollins) reported

    Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • davemac1976 davemac1976 (@davemac1976) reported

    @TSB The fact I also have to wait for an access code to be texted to me before I can even access my account just adds to the annoyance. Is there anyway of opting out of this?

  • parkinette Wendy Parkin 🟨🟥 #freethenorth 💙#nhsnotforsale (@parkinette) reported

    @TSB Help please! I just did my supermarket shop, went to the TSB App to approve the payment but the “approve payment” button will not work. I cannot complete/checkout the order until it does. Going round in circles 😠

  • conwaychats Niall Conway 🌈 (@conwaychats) reported

    @TSB I have used my card earlier today and it was all fine, ten minutes later I have gone to used it elsewhere and the card machine screen wouldn't move on to the pin entry screen. I presumed the machine was having problems but gone to use my card elsewhere and same thing?

  • JamesWebsterITV James Webster (@JamesWebsterITV) reported

    Hi @TSB - Are any of your systems ever fit for purpose? Why does the "approve payment" button in your app not work? It makes it impossible to make payments online?