TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 03/10/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Guess what..I did..after being on hold for 5 mins I was cut off. It's just incredible, absolutely incredibly, implausibly horrendous service. Why text me saying someone will call, then no call? You must be losing so many customers. Trying to use TSB facilities is a part time job

  • the_staveros @thestaveros (@the_staveros) reported

    No fraud has been committed. There was never any basis to believe any fraud was committed. I merely attempted to transfer £5k from one of my accounts to another, passing all security. How can @TSB justify locking down all my accounts, my internet banking..then be uncontactable?

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.

  • biologycounts Debs 💚🤍💜 (@biologycounts) reported

    Sat on the phone 2hrs 30mins trying to get through to my bank, then when I eventually did get through the advisor she couldn’t help me and put me through to another dept which then cut me off after 15 minutes. Thanks @TSB for nothing.

  • jamesst71365168 james stevens (@jamesst71365168) reported

    @TSB Yes but what can they do? They cannot lower the criminal interest rates? We either sell to down size or get repossessed or pay the extra amount through the nose and have no life

  • jeanb4 jean barkley (@jeanb4) reported

    @TSB that’s the end of our relationship been with you forever and now you’ve got us signing into our online accounts to ok payments - and even when we approve them the next day you cancel suspecting fraud??? Wtf?? How many hoops do we jump through? No shopping coming now! Thanks

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB due to your timing of “maintenance” across all apps, automated services etc. I have been left without access to my money and unable to get to work at this present time. I’m a nurse and due in at 0730am.. also can’t eat til it’s fixed.. can I ask for suggestion on what to do?

  • rhixnne Rhianne💕 (@rhixnne) reported

    @TSB can I have some help please? Trying to pay my rent to my new landlady and you have done checks and blocked my account. I've been on hold to your fraud team for half an hour

  • Wayne57072607 airborne assault services (@Wayne57072607) reported

    I just want to see if there is something out there that could help disabled people who are struggling to get id. Like a citizenship card but @PostOffice and banks like @TSB won't except this as I'd.

  • EmilyBartle7 Emily Bartle (@EmilyBartle7) reported

    @TSB Sure, I took a screenshot of the message that appears when trying to log in and when I called it was machine saying no one will be able to use automated service either 😔 I just want to eat and go to work my patients are waiting for their medicine, to be fed etc this isn’t fair