TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/14/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (20%)

    Website (20%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • garye1969 gary eaves (@garye1969) reported

    @andymellor67 @TSB This is clearly a widerissue but all we get is to give our details by a DM. Clearly there is an issue TSB end but it feels like they are just stalling instead of admitting it.

  • MerriganAnn Ann Merrigan (@MerriganAnn) reported

    @TSB trying to approve a payment for foreign currency. Tried several times but button appears “frozen” Is there a problem??

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • BisonSaffy PrincessSaffyBee🐝 (@BisonSaffy) reported

    @TSB just to say worst customer services & live chat which is laughable!! Every single time I get cut off, no one calls back and I’ve to start from beginning!! This has been ongoing complaint since FEBRUARY sort yourselves out!!!

  • antonvwoodward Anton Woodward OBE (@antonvwoodward) reported

    @tsb Tried to verify two online payments today on the app. The approve button is not working. Used @PayPal instead. TSB IT failures are getting quite tedious.

  • breamas Margaret Owen (@breamas) reported

    @TSB the link to approve payments is frozen on the phone app. Any idea how to fix this? I tried logging onto computer but can’t find a link to approve payments on the website…

  • JamesWebsterITV James Webster (@JamesWebsterITV) reported

    Hi @TSB - your website claims internet banking is working but I cannot log in. ERRSCA02 error code. Other people appear to be experiencing it too. What's wrong THIS time?

  • michaeL73523388 michaeL kelly (@michaeL73523388) reported from Blaydon-on-Tyne, England

    @TSB is there a problem with The Approved payment portal on TSB App

  • FAlisonC Fiona Caryle (@FAlisonC) reported

    @TSB Hello! Is the Approve Payment bit of your app broken atm? I’ve been trying to buy something online for 3 days but it won’t let me click on approve payment. Is there an alternative way of buying things online?

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @debsdelaney71 @TSB Well said ! TSB seem reluctant to simply admit there is a widespread issue here. Instead they suggest that customers follow steps that will not solve the issue. Customers understand there can be issues. Being honest would help.