TSB Bank

Is TSB Bank down in Hengoed, Caerphilly County Borough, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hengoed, Caerphilly County Borough, Wales 02/16/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (10%)

    Login (10%)

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • rach_jones20 Rachael (@rach_jones20) reported

    @TSB your app is ****.

  • AnnieMc63 Anne McLellan (@AnnieMc63) reported

    @TSB Have sent DM - FYI this is the error message we receive "An error has occurred We're sorry, but we're experiencing some technical issues with the service."

  • FfsHibs Isla Smith (@FfsHibs) reported

    Oh there's a surprise... @TSB Internet banking down again....

  • K06191162 K (@K06191162) reported

    @TSB It was always non contactless. Automated team screwed up sending out yet another card. It's clearly not just me with issues, over the last week alone, the amount of people getting in touch RE fraud.. that's a bank issue. Think I'll switch to someone else for my own safety

  • SCCMentor Paul Winstanley - MVP (@SCCMentor) reported

    @LindsayJJ1 @TSB looks like it, again! I've logged via the website though

  • johnt0709 John (@johnt0709) reported

    Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄

  • ezs Martin Buckley ⭐⭐🏆💉💉🩹🏳️‍🌈 (@ezs) reported

    Working with the UK High Street banks from afar. @LloydsBank polite, want to help, call when expected. @TSB the complete opposite. Unable to help, unable to call back, open complaints dating back years. :\

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB @callmerachh Ha ha your fraud team are extremely busy because your system is not working and they’re blocking everyone’s payments.

  • tim_barra Barra (@tim_barra) reported

    @TSB you put a block on my Premier Banking debit card and didn’t bother notifying me. Have now been holding for 30+ minutes to speak to your fraud department. Which bank do you suggest I switch to?

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!