TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 15 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathan SC ن Esq. (@jonathansc) reported 6 minutes ago

  @santanderuk will your purchase of @TSB result in yet another round of bank branch closures and customer inconvenience and empty units on high streets ? @paullewismoney

• 
  MBUR337 (@MBUR337) reported 7 minutes ago

  Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

• 
  graeme Tannahill (@graemeT2010) reported 9 minutes ago

  @TSB app not working yet again when will be fixed

• 
  Ben Dover (@Bendover749) reported 10 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Greg (@potatoe_greg) reported 14 minutes ago

  @TSB Block I can handle. Not block cancel and send new

• 
  George Thomson (@g2dod) reported 15 minutes ago

  @TSB It still says no Internet connection, so the app is broken, can I suggest you turn off the server on again.

• 
  Michelle Buchan (@M_Buchan) reported 16 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  Ginger Tucci (@Ginger_Tucci) reported 18 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Junior Turner (@juniorturner84) reported 19 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  bluebear (@mizzlemouse) reported 26 minutes ago

  @TSB can’t log on to my app it’s asking for full internet access information, what’s going on?