TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Hengoed, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hengoed, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Hengoed, Wales

Latest outage, problems and issue reports in Hengoed and nearby locations:

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 40 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Igor The Giant (@IgorGiant) reported 43 seconds ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Kevin Ouyang (@KevinOuyang8) reported 9 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  alex martin (@jammyjennypokes) reported 10 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  ↙️ Steve's Corner (@SteveNeale70) reported 12 minutes ago

  @OliAshman @TSB You only need to look back in history when things were better in order to fix it. 1. Ditch workplace pensions as a requirement. People need to learn to save themselves and not be nannied. 2. Ditch employers NI. 3. Ditch min wage. Don't like the pay, change jobs.

• 
  Helen May (@Nito_Onna_Helen) reported 12 minutes ago

  @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

• 
  Jaiden berryman (@JJBmufc) reported 13 minutes ago

  @TSB your app is down once again and I can’t access what I need to

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  Pam Medlock (@PamMedlock) reported 13 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  Keith Ambler (@keithbfc) reported 14 minutes ago

  @TSB Seems to be working now after a restart, but very very slow

• 
  MBUR337 (@MBUR337) reported 15 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Diana (@BohoD1ana) reported 15 minutes ago

  @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?