TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Haverfordwest, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Haverfordwest, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 5 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  CHΞΞTAH 🐆 (@MrJCheetah) reported 6 minutes ago

  Can Someone have a word with @TSB devs and make a dark mode app icon please. It’s literally the only app that lets me down for a clean UI. Oh and add some notifications options please I’d love to see in and out goings etc.

• 
  Dmp (@Prosserd68) reported 9 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Lee Hewat (@Leehewat28) reported 9 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Shaz 🦋 (@soxxylady) reported 11 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 11 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  klicea-nicole (@kliceanicole_xo) reported 13 minutes ago

  literally been on the phone for an hour talking to @TSB for the women to rudely cut me off an say it’s the end of the working day now so i’m going to go i’ll call you back tomorrow like wtf? how unprofessional

• 
  Sian elise' (@sianelisexo) reported 14 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  colin (@lairdcwh) reported 17 minutes ago

  @TSB No, I have 2 choices now... ombudsman or switch bank....I'm fact the best option is to switch away. 40 odd years as a customer and I can no longer trust @tsb

• 
  bishbashbosh (@katharvey2112) reported 20 minutes ago

  @TSB app down again, no access to my account