TSB Bank

Is TSB Bank down in Hastings, East Sussex, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Hastings, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Hastings and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Hastings, East Sussex, England 09/10/2024 23:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (44%)

    Mobile App (44%)

  2. Login (28%)

    Login (28%)

  3. Transactions (12%)

    Transactions (12%)

  4. Website (12%)

    Website (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Rich972 Richard Cox (@Rich972) reported

    @TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service

  • philippasjneal Philippa Neal (@philippasjneal) reported

    @TSB Can I ask why you automatically decline fraud claims when the transactions relate to gambling? We shouldn't have to go to the site where the card has been fraudulently used, when TSB already texted flagging it might be suspicious. You have evidence that it is suspicious activity

  • jpd3_jim Jim 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇨🇺🇮🇪 (@jpd3_jim) reported

    @TSB I know it’s not you, nor is it your colleagues there. But I cannot spend day after day trying to get through, whilst TSB do not publicly accept there’s a problem here. So I will highlight to keep in the public domain until TSB resolve it. There’s no need to reply.

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB I’ve opened my new spend and save account. But it’s not appearing on my internet banking profile. Bank manager in Edinburgh said it’s an I.T. issue and not sure if it will be resolved. This is not good enough …

  • whyforwynn Christopher Schofield (@whyforwynn) reported

    @TSB Well hopefully it will be on my profile soon. I need to be able to manage my finances and it’s becoming such a headache. As a new customer this wasn’t very transparent from the beginning.

  • floramcdee Sharon Mc 💙 (@floramcdee) reported

    @TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?

  • allyy__08 Alison Hendry (@allyy__08) reported

    On a positive note, I popped into @TSB on Hanover Street in Edinburgh to ask for support with online banking. Very lovely staff member called Rachel - she was polite, Deaf aware & even knew a bit of sign language which really put me at ease!! Fabulous customer service thank you!

  • gerry50 gerry mcmahon (@gerry50) reported

    @TSB Not being sent the access code to my phone

  • greenbenjamin Benjamin Green (@greenbenjamin) reported

    @TSB Hi – all sorted now after a phone call. It appears the site your end wasn’t registering that the memorable word had been changed in the reset, so the operator had to clear all the security details to start fresh. Worth looking into as it was pretty frustrating!

  • David_Hughjass David Houghton (@David_Hughjass) reported

    Well @TSB you declined a payment yet again for security reasons. 2nd time in 3 months! Since I need to now make a back up account I may as well make 2 and **** you off.