TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pam Cull (@catsPam12) reported 5 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Haleema (@Haych1529) reported 5 minutes ago

  @TSB why is the app down once again, honestly it’s getting quite pathetic!

• 
  kayleigh (@kaymetz85) reported 6 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  JacquiB (@tripsfantastic) reported 8 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking

• 
  Allibalibee (@AllisonKomorows) reported 13 minutes ago

  @TSB Yes. Appears to be working now

• 
  Oli Ashman (@OliAshman) reported 16 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Richard Hammond (@RichardArmley) reported 18 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  chinnyweasley (@chinnyweasley) reported 18 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Stephen Old #FBPE (@StephenOld) reported 26 minutes ago

  @TSB There are no account details in my message. You closed my main account because I could not pay enough money into it. For five years, I was too ill to work because I had serious heart problems. If you close my branch I have to find other ways to communicate with you.

• 
  Ginger Tucci (@Ginger_Tucci) reported 29 minutes ago

  @TSB It’s the same issues as everyone else that’s told you - yet your team seem to want to pretend not to know about? Ace customer service there team.