TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Malvern, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MBUR337 (@MBUR337) reported 5 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Paul (@My_Living_Hell) reported 6 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Lee Hewat (@Leehewat28) reported 8 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 9 minutes ago

  @TSB ..has caused is awful. Basically been made out 2b some sort of scam artist or fraudster by ur supposed CS team - complete and utter lack of empathy or understanding. This cud of been resolved quickly via several diffrnt routes but instead Ive been left with silence and worry 2/2

• 
  Pam Cull (@catsPam12) reported 11 minutes ago

  @DJQueen_E @TSB Yes can’t access site

• 
  Phil Billingham (@PhilBillingham) reported 12 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Kevin Ouyang (@KevinOuyang8) reported 12 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Stephen Old #FBPE (@StephenOld) reported 12 minutes ago

  @TSB There is little point in having an account on X if you cannot actually access your account through it. You have already closed one of my accounts without telling me - after taking £10.5 k in charges off me in 2007-8 when I could not work because my sister was dying.

• 
  Richard Hyland (@richardhyland) reported 16 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Pam Cull (@catsPam12) reported 16 minutes ago

  @TSB site down. Need to make payments.