TSB Bank

Is TSB Bank down in Great Malvern, Worcestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Great Malvern, Worcestershire, England 01/25/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • yousefcircus Yousef (@yousefcircus) reported

    You know what I love about being on hold to @TSB for 45 mins as they blocked my card? **** all!!!!

  • Liamthomo10 Liam Thompson (@Liamthomo10) reported

    @TSB app won’t let me log in. I have to send money to someone??

  • PeterVail3 PV (@PeterVail3) reported from Milngavie, Scotland

    @TSB Guys I’m tearing my hair out here. Cut off twice now after an hour holding. Can’t use my card don’t know why. I need somebody to help me here!!!! I just cannot hold for ANOTHER hour. Believe it or not I’ve other things to do. PLEASE HELP ME!!!!!

  • TomBrechney Tom Brechney 🇪🇺 (@TomBrechney) reported

    @TSB Not resolved by asking me to call between 8am and 9pm. Terrible service.

  • JosieWoodcock Josie (@JosieWoodcock) reported

    @TSB Hi, I tried to get into my nearest branch today (which isn’t very near at all) and couldn’t get there in time before closing due to working all day and horrendous roadworks traffic. When will we able to pay cheques in via the app?

  • NooshCV Anoushka Curtis (@NooshCV) reported

    @TSB I've sent a bank transfer payment to my TSB credit card this morning. I know it can take a few days to go though, but my available balance hadn't updated, which it usually does v quickly. Are payments working?

  • benmannix Ben Mannix (@benmannix) reported

    @TSB any chance of being able to help a customer with the same complaint for a month🤔🤔

  • msvalthompson Valerie Thompson (@msvalthompson) reported

    @TSB is there a problem with online banking? Been trying to get onto it for a while with no success.

  • foldingstars__x Danielle Foroughi (@foldingstars__x) reported

    @TSB I’m a personal customer and my online banking matches what is printed on the card - the surname has changed but the title is Miss rather than Mrs (and I definitely selected Mrs when filling out the change of name form)

  • DerrickKayuk Derrick Kay (@DerrickKayuk) reported

    @TSB it's impossible to get through to you guys ☹ all I want to do is change direct debit details.