TSB Bank

Is TSB Bank down in Great Malvern, Worcestershire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Great Malvern, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Malvern and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Great Malvern, Worcestershire, England 01/11/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MechaMobius Mark (@MechaMobius) reported

    @CausticHorizons @TSB Day 5 of no access via the app for me. Tried to reinstall and now I just get error when entering the OTP to login to my account, yes I can still log in through the website.

  • FenziiJR FenziiJR ⚒️ (@FenziiJR) reported

    @TSB Hi, I’ve just accidentally sent money to one of my old accounts that I have shut down a couple of months ago instead of the one I was supposed to send it to, how long will the payment take to bounce back please?

  • JUST__LIONEL Just__Lionel (@JUST__LIONEL) reported

    @TSB Your fix failed, what's going on man?

  • tattoodchefmex theAntiChef (@tattoodchefmex) reported

    @TSB super happy with my switch to TSB and that you can call your branch directly. Plus the reassuring fraud guarantee and the layout of the app. My issue was dealt with in less than an hour.

  • TheRiverAnt Ant (@TheRiverAnt) reported

    Dear @TSB, I raised a complaint via your App chat as recommended by you but I don't think it is being followed through. When I query again I chat I am not convinced the reply is relevant and then the message says the case "is closed". Please help.

  • MechaMobius Mark (@MechaMobius) reported

    @TSB Day 3 of no access via the app. Seriously get it sorted. Was told to reinstall app, and now trying to log in the OTP never works just gives error.

  • lonnie357 Tommy McG (@lonnie357) reported

    @TSB What is the official route for making a complaint? I see from your site that there is no email address route, is that really the case?

  • LeeDawson2015 Lee Dawson (@LeeDawson2015) reported

    @TSB is your app still in maintenance, I am unable to login with unexpected error, websites fine. Android app

  • jar04916062 jar (@jar04916062) reported

    @TSB A decent bank, with decent customer service, and who has not closed down so many branches it is in excess of a 100 mile round trip to visit a branch!!!

  • adichiaditia Chantelle (@adichiaditia) reported

    @Christopher_U91 @TSB Really sorry about that.I advise you to reach out to @__HELPLINE01 ,they’re experts and offer the best service