TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Great Dunmow, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Dunmow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bishbashbosh (@katharvey2112) reported 2 minutes ago

  @TSB app down again, no access to my account

• 
  Lawrence M-M (@prop_power) reported 4 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Phil Billingham (@PhilBillingham) reported 5 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  Shaz 🦋 (@soxxylady) reported 5 minutes ago

  @TSB I’m leaving your crap bank for good. I’ve just rung customer service for help and have spoken to six Indian men, not even in this country and NONE OF THEM COULD UNDERSTAND OR HELP ME. DISGUSTING BANKING GROUP.

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 10 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Dmp (@Prosserd68) reported 11 minutes ago

  @Ginger_Tucci @TSB Completely agree still can't access some of my accounts

• 
  Yvonne Hornett Long (@yvonnehlong) reported 15 minutes ago

  @TSB I’ve been trying to claim the final part of my switch from last August from yourselves, but still no further than I was a month ago. Please help! I also complained about this & havent heard back.

• 
  Michelle Buchan (@M_Buchan) reported 17 minutes ago

  @TfL I used my bank card in error yesterday. Your refund department can see the transaction, its not appeared on my @TSB credit card yet and because I cant tell you how much it is you wont refund after waiting 20 minutes on a call. You suggested I call back - seriously?

• 
  jamie robertson (@pinkjockalypse) reported 20 minutes ago

  @TSB Haven't been able to access TSB app today, have tried downloading it again and it has made no difference. Internet access is fine too, there is no message on login, indicating work is being done on the app?? I'm assuming the problem is at your end. ??

• 
  Lee Burkinshaw (@leeburko) reported 21 minutes ago

  @TSB app not working again. Need to get on now