Is TSB Bank down in Great Dunmow, Essex, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Great Dunmow, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Great Dunmow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (59%)
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Transactions (18%)
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Website (18%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Xero
(@Xero) reported
@RoyWilding @TSB @RoyWilding Heya Roy, sorry to see you're experiencing this. Have you also raised a query with our support team so they can keep you updated with any progress reports we get? Let me know the 'CX' case number if so. Thanks. -OG
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Philipjackson
(@Philipj10460857) reported
@TSB currently on hold for the second time with you for over 50 minutes and still not spoke to anyone. Absolutely shocking customer service.
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Coversure Islington
(@CoversureN5) reported
@TSB That’s awful service Rich to be honest. I shouldn’t have to hold on for over an hour for the Fraud department- that should be a priority. I’ll try again and if I can’t get through before you close at 9, can I go into a branch to sort it out (if I can find one that’s still open)
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Coversure Islington
(@CoversureN5) reported
@TSB I tried to access my online account last night and couldn’t. I spoke to someone earlier who said they had to put me through to the fraud dept, but I hung on for an hour with no answer. I’ve tried twice more for over 30 mins with no luck. I need access to my account !!!!!
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Brian Odike
(@ifeanyiodike) reported
@TSB Finally got through to some1 & the matter is resolved (I hope). Sadly, it doesn't feel like there're lessons learnt. I can't imagine that I'm the only customer who's experienced such a painful CX. This can be improved, happy to share my thoughts.
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Mark Bradley
(@celtic196721) reported
@TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.
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Matt Read
(@readmattuk) reported
@TSB @kingpete23 Terrible service. Called the number three times over 2.5 hours... Over three days Your call is important blah blah How about an option to request a call back. Not helpful
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Fred’s Haberdashery
(@FredsHaberdash1) reported
@Xero @TSB our bank feed disconnected in the last week. Daily, I've tried to reconnect, I've complained to both companies and raised cases and nothing seems to happen or work. At this point, I dont care whose fault it is, just that someone can fix it. 😢
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Mikäël
(@LBB2KG) reported
@TSB how hard is it to get to talk to an agent on the phone! ******* impossible at this rate!!!
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K-Lab (Kristian Labak)
(@klabcreative) reported
@TSB @djskylight Also having this issue in @Xero as it appears many other TSB customers are. We're strongly considering moving banks to one of the more digital friendly banks as this has being going on for over a year now. Except now it's completely broken and disruptive to our accounting process