TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Grantham, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Grantham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike (@MikeJon56557621) reported 6 seconds ago

  @TSB app still not working.

• 
  Ben (@benlfc) reported 5 minutes ago

  Got a message from the old pub we lived at saying I had some post. So I have gone down to collect it. Must be important it’s from @TSB nope just a letter saying they have updated their records to my new address. Why ******* send it to my old address then

• 
  Paschal Ochang (@pascosoft) reported 7 minutes ago

  @TSB Like I said previously I spoke to an Indian lady whom kept telling me repeatedly like a robot that the UKVI site i visited is not a safe website. Either she or your system dont know that payment APIs use a different url. Both are dumb.

• 
  Tina Joanne (@TinaTribe1) reported 10 minutes ago

  @TSB Tried to access app but unable to. It says I'm not connected to the internet. Any idea how long will this outage last?

• 
  Andy Harcup (@AndyHarcup) reported 12 minutes ago

  @TSB as a new customer trying to setup my online banking I am appalled by the poor service and lack of care I have received. This has to be the worst service I have received ever, and your Indian based call centres are an absolute joke!

• 
  Paul (@My_Living_Hell) reported 12 minutes ago

  @TSB so fed up with TSB already, new customer and can't even get onto online banking and TSB make it more difficult than any bank I've ever used! I'm not jumping through your hoops anymore! #poorcustomerservice

• 
  Ben Dover (@Bendover749) reported 16 minutes ago

  @JJBmufc @TSB The website works fine

• 
  Alice Woke and Proud #CorbynWasRight (@noelphobic) reported 18 minutes ago

  @TSB why is it impossible to solve a simple query without a 60 minutes Teams meeting? I had an online chat about a simple query. They emailed me with an appt, which wasn't on the date or time I asked for. Just phoned up and spoke to a human and they told me the issue could only

• 
  Me (@HalleWeen2012) reported 21 minutes ago

  @TSB app and website very very slow not showing transactions not happy!!!!!!!!!!!!!!! 😡

• 
  Laura Robertson 🎯 (@LauraRobertson) reported 31 minutes ago

  1st of the money and can’t get access to my accounts again @TSB