TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 01/15/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Website (35%)

    Website (35%)

  2. Login (33%)

    Login (33%)

  3. Mobile App (17%)

    Mobile App (17%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (4%)

    Transfer (4%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • RobGuyler Robert Guyler (@RobGuyler) reported

    @TSB Can you please provide an update on your One Time Password issue - you should be updating your customers - i have not been able to purchase anything online because of it .

  • SalemWitch00 me2 (@SalemWitch00) reported

    @TSB @glitter__fly17 Eta on fix please having same problem. More than an inconvenience!

  • jaz_bun Jaz (@jaz_bun) reported

    @stegothedump @TSB I had to spend 20 mins on hold to find out, for them to tell me to keep trying and it might work 🙄 - still no updates online/app on night two of it not working!

  • mariewhiteley12 whiteleyM (@mariewhiteley12) reported

    @TSB if requesting a onetime passcode it suggest I want receipt timely my number is correct as this arrived 7 hours later - tried to checkout today asked for number and guess what waiting for text - why!!!’this used to instant ! Carrier pigeon text service!

  • originalmac101 Mac (@originalmac101) reported

    @TSB this is it for me....I al leaving....after all the challenges over the last two to three years.....then restricting crypto, now restricting general online purchases with a shocking product change OTP rollout..this is terrible service no matter the account level. I'm out

  • Elseandrew Andy (@Elseandrew) reported

    @TSB Every time I try to make a payment online it shows the wrong phone number for the verification code... The phone number on my account is correct, your system is broke, can't change the number and can't make payments. Fix please?

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?

  • elliecowley Helen Cowley (@elliecowley) reported

    @TSB When will the online payments issue be fixed and why are TSB not keeping customers informed?

  • dominicwa Dominic Manley (@dominicwa) reported

    @elliecowley @TSB My parents have been waiting since yesterday morning to process two payments online (that have a deadline of 1pm today). This is a basic financial service. I can’t believe this. @tsb: Please FIX IT and please give us some REAL updates (not this constant template response!).

  • grumpyboy219 Alistair Beales (@grumpyboy219) reported

    @TSB your verification codes are not working. Not received. Problems?