TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 12/13/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • tw1tteriffic Rob BBB (@tw1tteriffic) reported

    @TSB is your mobile banking app supposed to ask for another login when you close its window? If I leave the app open and come back to it, it comes up logged in ,unlike my other account with another bank which asks for fingerprint again? I'm using the latest app.

  • PaulineCollings Pauline 🌸 (@PaulineCollings) reported

    @Bluebellewwfc @TSB On phone now to be fair and the lass is doing her best but 300 minutes would normally last me a month - I’m down 142 in total trying to get through to TSB today alone! Still on!

  • oblivion6 Mark Heron (@oblivion6) reported

    @TSB surely you must be able to tell when an existing Apple Pay customer puts it back on via an app update or new device etc. sending out a mail everytime seems costly and not very environmentally friendly

  • CakesChaos Chaos Cakes | Drachaos (@CakesChaos) reported

    @TSB I'm guessing the OTP is broken at present? Been trying to access my account all day with no luck. Not one OTP has been sent to my number.

  • OkeefeKeefe03 Chris O'keefe Gas (@OkeefeKeefe03) reported

    @TSB Hi. I’ve lost my card and need to transfer some money. Is this something you can help me with on here?

  • tashacofield__ 𝐓𝐚𝐬𝐡𝐚 𝐇𝐚𝐠𝐠𝐞𝐫𝐭𝐲 (@tashacofield__) reported

    1/2 @PrideOfBritain had to turn this off, sponsored by the @TSB bank.This bank stole £12K off of our business account during the loss of our daughter (search their profile or Google it you will see our account isn’t the only one being randomly shut down with the loss of money)

  • feeenickss Soph (@feeenickss) reported

    Hey @TSB how can I go into branch to change my name when you’ve closed all the local branches? And texting me to tell me my signature is wrong? Honestly cannot wait to find a new bank. So much hassle and no perks of being a loyal customer whatsoever.

  • grahamb42214021 graham brown (@grahamb42214021) reported

    @TSB online banking does not seem to be sending out OTP to either mobile or landline-do you have a problem ?

  • PaulMasters01 Paul Masters (@PaulMasters01) reported

    @TSB App wont work. Saying it cant authenticate my login. Asking me to set up my device again. Android version 11 Note 10 Plus.

  • yorkshiresewist Sally Kendall (@yorkshiresewist) reported

    @TSB I can't log into the app, saying authentication error 😑