TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 03/02/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (54%)

    Mobile App (54%)

  2. Website (18%)

    Website (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AnitaShellabear Anita Shellabear (@AnitaShellabear) reported

    @TSB don’t touch this bank with a barge poll! The chat is useless and the customer service is appalling!

  • chxlsex Chelsea (@chxlsex) reported

    @TSB seriously we deserve compensation how often your app and our cards stop working!

  • SophiaCooneyx Sophia (@SophiaCooneyx) reported

    My @TSB online banking has not been working all day, how can I resolve this???

  • AndrewDallimor6 Andrew Dallimore (@AndrewDallimor6) reported

    @TSB This is really not acceptable I have tried to make several payments and have been unable to do so caused me extreme embarrassment with company I was trying to pay - I want a complaint raised banks should have propper systems to allow customers access their own funds and accounts

  • ConlonGavin gavin conlon (@ConlonGavin) reported

    @TSB service is really pissing me off, can’t use the app, internet banking or the card at the machine, absolute joke

  • thebostonbox Graham Dodds (@thebostonbox) reported

    @david93burt @TSB same thing for me - tried the app. and desktop site online via laptop.

  • EddieMcgeough Eddie (@EddieMcgeough) reported

    @TSB Im not sure people appreciate the constant that is a scripted response. They would like to know when they can access their funds again...or at least an estimate.

  • RalstonBhoy Tony Harrison (@RalstonBhoy) reported

    @TSB can’t access the app and can’t access money or services from the cash machine. I have a cash payment to make??

  • wayne_wright170 Carl Wainwright (@wayne_wright170) reported

    @TSB Hi Gino I sent complaints emails using the form on your website - one resulted in the account being "properly" closed, as it was only partially closed and the next time the person told me I would stop receiving letters and emails, I've received a cyber advice email (all text).

  • PaulFyfe18 Paul Fyfe (@PaulFyfe18) reported

    @TSB what the hell is going on with the online and mobile banking?. I can access my account to transfer money to get home!