TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 12/10/2025 00:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • dennysunderland dennysunderland (@dennysunderland) reported

    @TSB Are there any problems with debit cards today? Both my bookies have refused deposits

  • michelle_moomin Michelle Annie (@michelle_moomin) reported

    @TSB I'm struggling with payment authentications as I live in an area that does not have good service and therefore I'm not receiving the text message codes. Is there any other way to authenticate payments please?

  • brianpaddick Brian Paddick 🇺🇦🏳️‍🌈🇬🇧👨‍❤️‍👨🇳🇴🏳️‍⚧️ (@brianpaddick) reported from Camberwell, England

    Letter from @TSB ‘we need to make sure your details are correct.’ 15 minutes to answer the phone. Me: ‘You say you tried to call but I didn’t get a call.’ TSB: ‘We’ve got 07…’ Me: ‘That’s wrong.’ TSB: ‘I can’t change that, you need to call customer services’ 🙄

  • PrettyFlaming10 PrettyFlamingo 💙 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@PrettyFlaming10) reported

    @TSB Hello - I am receiving error code ERRSCAO2 while trying to log into online banking. Ironically your troubleshooting page is also unavailable. Can you advise on how to rectify this, please?

  • BekkerNicbek Nicole Bekker (@BekkerNicbek) reported

    @TSB Unable to make an International payment - error message 177: The requested value date is not tradeable ???

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @TSB Still not heard back from customer service. Looking at nearly week four now a month guys a month!!!!!!!!!!!!

  • angiefreebs Angie (@angiefreebs) reported

    @TSB My usual daily nightmare of your systems not recognising the new password details I set up the day before and your "help" desk refuses to help as I can't give the account details I can't access. Can I close my accounts please.

  • allena29 Adam Allen (@allena29) reported

    @TSB your mobile app sign up process is a massive fail from a UI/accessibility pov- defaulting dob to a picker of current date - autocompleting postcode with a 2+ sec delay giving invalid data - then a "something went wrong error" without any error code for support #mustdobetter

  • Patriots0409 David (@Patriots0409) reported

    @TSB I had money illegally taken from my account over 3 months ago. I was advised I would receive a cheque for the full amount as the account is now closed. I have not received this. TSB are an absolute disgrace of a bank, Customer service is a joke and your staff are liars.

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    @TSB well it must be three weeks since asking customer services to help a client with dyslexia. Seems they don’t want to help or even get in touch.