TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 12/04/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • missdotty93 Miss D (@missdotty93) reported

    @TSB trying to get a statement as an ex customer is a nightmare, moved address and no longer live near a branch, don’t have a signature on file so told you’re unable to provide one! Why make things so difficult for customers!

  • TheDonaldBudge Donald Budge (@TheDonaldBudge) reported

    I have a fraud issue happening at @tsb They continually put me on hold and I cannot get this resolved!!!

  • Lizy_Mee Elizabeth Mee (@Lizy_Mee) reported

    @TSB I have to say I have never had such an awful experience with a bank like I have with you. I’ve been trying to pay my CC bill…the website isn’t working & neither is the app. I’ve called & I can’t even pay over the phone. You’re happy to charge late fees though! 🤬 HELP ME!

  • jakeandevie Ruby the Chihuahua (@jakeandevie) reported

    @TSB absolutely appalling service from this so-called Bank. On hold for 2 hours, passed around various departments, then last advisor actually put the phone down on us. You are an absolute disgrace. Employ enough staff to deal with things properly!!!

  • sixersarmy Abi (@sixersarmy) reported

    @TSB hello I need some help can someone assist me please

  • didsburydwelle1 @didsburydweller (@didsburydwelle1) reported

    @TSB nobody answering the phone. Waiting 39 minutes now. What can I do if I have absolutely no access to funds?

  • elise_1204 Elise (@elise_1204) reported

    @TSB hi! I opened a bank, have my card and pin but yet to receive my online banking details. Can you please help?

  • rhianmjones Rhian Jones (@rhianmjones) reported

    @TSB hi team, trying to access your online mortgage transfer process as my fixed rate is ending in Oct. Type in my details but keep getting account error. Is the system down?

  • KimElizabethF Kim Fletcher (@KimElizabethF) reported

    @TSB Chris, im tired of complaining and expecting results from @TSB when i have fully been let down. It pointless. there is no point in adding anymore to the 'customer relation team' when nothing will happen.

  • Nelsong980 Nelson (@Nelsong980) reported

    @T_Hynes57 @TSB Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast.