TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 01/17/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Suo_Shion 山﨑詩音 Shion Yamazaki 🇺🇦 (@Suo_Shion) reported

    @TSB Can you put up an official response re app and mobile banking login not working? Many people seem to have issues, very worrying yet no official info on service being down. Your site says no issues, yet issues all day for a lot of people?

  • paddyjbee Paddy J Bee 🇮🇪🇪🇺 #FBPE #FBPPR (@paddyjbee) reported

    @TSB NO! you need to sort the app out, reinstalling is obviously not working, so put a statement out and stop giving the same useless standard reply. 🙄

  • dmwilletts Dale Willetts (@dmwilletts) reported

    @TSB I have tried both ways. It's is getting beyond a joke. I've never known a banking app have as many issues as tsb. I have several other banking apps for credit cards and never have any issues. Just with Tsb. It needs sorting once and for all otherwise I'll be leaving

  • Jayne82526450 🎀 𝒥𝒶𝓎𝓃𝑒y🎀 ｡ (@Jayne82526450) reported

    @TSB Hello, I can't log into the TSB app on my phone or on my laptop. With the phone I have uninstalled and reinstalled the app, tried switching off the phone etc. but it just keeps telling me there is an error. Help please, I've got bills to pay! Thanks.

  • karlrolstone Karl Rolstone (@karlrolstone) reported

    @TSB Already tried that. You completely set up as a new customer and it gives you the green tick to show that it's complete, then it takes you back onto the set up page and not the login page.

  • dancaseuk Daniel Case (@dancaseuk) reported

    @TSB Still can't log in!

  • Elaine6759 Elaine Raspin (@Elaine6759) reported

    @TSB hi please can you tell me if the app is down? My error message when i try to log in is "we weren't able to do that an unexpected error has occurred " I can log in fine on the website I have changed my password and memorable details

  • JulieSm49260846 Julie Smith (@JulieSm49260846) reported

    @TSB yet another problem with tsb mobile banking. Can't log on. Says they can't authentic my device. Getting very fed up with this bank and it's constant tech problems. Time for a change.

  • emmahurst3741 Emma Hurst (@emmahurst3741) reported

    @TSB I can get on it now sorry just dose not cut it anymore its a constant let down by the bank the ap should work this is the second time in a month I have been totally inconvenienced because I have been left with no money for hours on end the last time and no way home.

  • dancaseuk Daniel Case (@dancaseuk) reported

    @Bennyboy25 @TSB I'm having the same Issue. So frustrating