TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 12/07/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (60%)

    Mobile App (60%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (13%)

    Website (13%)

  4. Login (7%)

    Login (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • TezGO4 Tez (@TezGO4) reported

    @TSB 40 minutes on hold to fix a bank fault is quit a pisstake

  • adeybaby100 Sir Montague Pupkin (@adeybaby100) reported

    Yet more appalling service from @tsb I cannot keep spending hours trying to get a response from your fraud team or main number. Shocking service.

  • JonRobe14060322 Jon Robertson (@JonRobe14060322) reported

    @TSB I have been charged twice on two separate items, is this a glitch? One has gone through and the original is till in my pending due to be taken out. what is going on? how can i resolve this?

  • getfitwithzahra Zahra Shah (@getfitwithzahra) reported

    @TSB why is there no one who appears to be able to help me locate my missing refund? @AmazonUK informed me they have refunded me. You tell me you can’t see the refund?I filled out the transaction dispute form required. Disputes tell me they can’t help & to call another number!???

  • EmilyGracieb84 Emz (@EmilyGracieb84) reported

    @TSB why is your app not working again

  • longy03 Ian longstaffe (@longy03) reported

    @TSB please could someone contact me to discuss why TSB are blocking my attempts to switch my account to @AskNationwide We are on our 3rd attempt. Nationwide say the issue is at TSB end

  • VickiLambTweets Vicki Lamb (@VickiLambTweets) reported

    Hey @TSB just spent 90 minutes on hold for your fraud team… slowly losing the will to live, listening to ‘someone will be with you soon’ on repeat. 👍🏻 Excellent customer service!

  • heathen25 Scott Wright (@heathen25) reported

    @TSB just used a cashpoint. Didn't dispense my cash but shows it has come out of my account. Error message showed on the screen. Can you help?

  • BurnSteven Steven Burn (@BurnSteven) reported

    @TSB That simply isn’t good enough. Your service has already promised to call me back and that hasn’t happened. How do I make a formal complaint?

  • J___M___H Harrison (@J___M___H) reported

    @TSB Hi, an 0345 351 1692 number continues to call me and apparently is an authentic TSB Fraud number I did get a scam text message early this morning that my card had been blocked but after going into the bank this morning I found out that everything is fine. Could you help?