TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 04/01/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (48%)

    Mobile App (48%)

  2. Transactions (20%)

    Transactions (20%)

  3. Website (16%)

    Website (16%)

  4. Login (16%)

    Login (16%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • roseanna007 Rosie (@roseanna007) reported

    @TSB But what happens if you don't locate the customer? Does it go to charity?

  • JustNice89 James Brown (@JustNice89) reported

    @TSB Will they be able to help by phone? They said they couldn’t earlier. I’m still unsure if I am expecting something in the post, or at this point not.

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @TSB 3 - 5 working days

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB Sauchiehall St Branch Glasgow are a nightmare ..the manager Robert Ryan never answer the phone and Danielle declined customer ID ! Terrible way to treat charity !

  • MEL_articulate Melissa (@MEL_articulate) reported

    @TSB Hi, is your android app down? I can't seem to log in but can on a desktop.

  • clydefc123 liam (@clydefc123) reported

    @TSB @santanderuk can one use please help this is a joke their is alot of money I sent from one account to my other this still hasn't went in and no one seems to won't to help

  • HelenRichards90 Helen Richards (@HelenRichards90) reported

    @TSB morning, after some advice please! Ordered something from a website yesterday…confirmed with the retailer only one order has gone through however 2 pending payments? Thank you

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB Well I could have done that if I could have gotten through to “customer service”. The statement does not say the account is active, the fact you have sent a statement showing my previous credit limit implies you haven’t closed the account.