TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 03/01/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Website (19%)

    Website (19%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • clothesjunky Christine Hobson (@clothesjunky) reported

    @TSB just been trying to make a payment for 30 minutes. After entering all the details required, nothing happens! ‘Check Recipient’ button fails to work, so now I cannot make this payment. Come on TSB, it’s about time you got this god awful app sorted!!

  • BenJHornby Ben (@BenJHornby) reported

    @TSB fix the issue with payments to approve asap and stop shutting down all your branches

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB After 2 hours on hold, the cretin who finally answered, thought he was placing me on hold, didn't and said outloud "bye bye" and disconnected me! Awful service. How do I make a formal complaint?

  • moff_greg Greg Moff (@moff_greg) reported

    @TSB I expect a phone call in the morning from the customer relations department! What an absolute joke! You guys really are disgusting to people!

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Online banking experiencing problems again!? Doesn't affect actions business at all 🙄

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • knoxomous Iain (@knoxomous) reported

    @TSB Hi Beth, I'm getting the 'oops, somethings gone wrong' message. It was working without issues earlier on, but seemed to break around lunchtime. Unfortunately can't DM as it won't deliver

  • MontroseJo jo montrose (@MontroseJo) reported

    @TSB are there issues with the app, kept saying ti could authenticate my device so I deleted and redownloaded, get as far as requesting the code by teslxt to reset up and it nevers comes through and I get the same device message again