TSB Bank

Is TSB Bank down in Frome, Somerset, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 03/04/2026 14:05

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Website (17%)

    Website (17%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • littlearfer likklearfer (@littlearfer) reported

    @Blunderbus79 @Hullccnews I think you’ll find that like every service that deals with the public,staff shortages due to ‘cuts’ are to blame. The worst thing are the abysmal chat bots which don’t seem to have been programmed by English speaking people.I’d vote the @TSB one to be worst ever.

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB I’ll ask him to try this when he’s home shortly. Although he has the app on his mobile, we’ll delete it and try again. Won’t he need log in details such as pin user name etc that you send when you first register for mobile banking? Which we don’t have hence the problem. Thanks

  • adriennemurphy1 Adrienne Murphy (@adriennemurphy1) reported

    @TSB hi there, im trying to change my address on the app via the chat, it says it’s down for testing. Do you know when this be back up and running?

  • Ashpope79 Ashton Pope (@Ashpope79) reported

    @TSB Hi there. Is there a problem with your Internet banking, please advise, for the last 4 hours, says, error occurred, please try later. Please let me know, thank you Cumbria

  • agrh1961 Tony Huntington (@agrh1961) reported

    @TSB Any idea how to order a paying-in book for a Business a/c? On the website you can only order for a Personal a/c. On the Business banking phone line I say “order paying-in book” only to be told I don’t have an a/c which has that option. Presently been on hold 17 minutes.

  • pearcemarcus Marcus Pearce (@pearcemarcus) reported

    I’ve been a victim of a crime and subsequently had my identity stolen to which a substantial amount of money has gone from my account. @TSB fraud and customer service team have been a nightmare. Stay away if you want piece of mind your money is safe when your phone gets stolen.

  • 118KB Kenny (@118KB) reported

    @TSB is the move money section of the app down

  • steppsie John Hartley (@steppsie) reported

    @TSB No other device, sorry, seems others hare having the same issues, must be a problem your end

  • Debbie_Wilson Debbie Wilson (@Debbie_Wilson) reported

    @claireroberts01 @TSB I’m having the same problem!

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB This was 3 years ago so no he can’t remember. Seems odd when we reset the username and password, got online but now this. Infuriating. He can use Apple Pay, so hopefully TSB support this in Germany too? And yes the pin is for the debit card.