TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 03/21/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Login (17%)

    Login (17%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • louiseselrick Louise Elrick (@louiseselrick) reported

    @TSB your customer service is awful!!!! Partner stuck abroad you are declining all his transactions and you refuse to call him?! He has to call you?He can’t when he can’t top up the phone! We have been in branch twice before he travelled and you assured us this wouldn’t be issue!

  • taliyahalyssa T A L I Y A H (@taliyahalyssa) reported

    @TSB Hi yes it went in around 1am which normally is never the case and then my card payments are now failing and looks like others are having the same problem. Can’t shop online using non of my cards with you x

  • alpapatel Alpa Patel (@alpapatel) reported

    @lauren_k_moore @TSB Your poor grandad Lauren. Absolutely awful. Will the bank not help? Even if the police are involved? Xxx

  • AuntieJean1 Jean Rose (@AuntieJean1) reported

    @lauren_k_moore @RJKDuggan @TSB If you’re a member of Which it’s worth a call for help. And if not it might be worth joining. They have experience and guidance. My friend list £29k to scammers. Police not interested. He wouldn’t go to Which which I think was a big mistake. Didn’t get a penny back.

  • Arch3rTwitch Arch3r_Twitch (@Arch3rTwitch) reported

    @TSB Trying to remortgage as an existing customer! Was told couldn't continue due to my credit score despite there being "no issues with your affordability". According to clearscore im "soaring high". Transunion also say 609/710. Very disappointing to be forced elsewhere!

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB They are what used to be termed "card not present" transactions. Might be processed at a time or place when I am not by a telephone in order to verify them. I'm worried. I don't like this Strong Customer Authentication. I haven't got the means to enable it properly.

  • JueIainWilson Jules&IainWilson (@JueIainWilson) reported from Sunderland Bridge, England

    @TSB problems getting cash back today, tried morrisons after 4pm and just tried Aldi, any reason?

  • wolfofwestbay Ross 🇬🇧🇺🇦 (@wolfofwestbay) reported

    @TSB down again, blood useless bank!

  • CanadianChris84 Chris (@CanadianChris84) reported

    @TSB So your mobile app says your help numbers are available 7am-11pm 7 days a week. On your website (and the phone) says 8am. Just wasted 6 min going through automated messages to find out your app timings are wrong. Phoning from abroad, wasted money. Please update.

  • shep65782423 shep (@shep65782423) reported

    @TSB @RobakowskaKaja Same issue i am having, had to reset details and still not working