TSB Bank

Is TSB Bank down in Frome, Somerset, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Frome, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Frome, Somerset, England 11/30/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • kendralina Kendra Futcher (@kendralina) reported

    @TSB absolutely furious that once again, your technical issues have meant that I’m spending hours calling you in order to pay people and access my account. On hold for the fourth time in 2 days having been told the issue had been resolved 😡 I’ll move my account when I can login!

  • KellySillery xKellyx (@KellySillery) reported

    @TSB please help/ advice! My fiancé has been without the use of the banking app for over 3 months now - due to a tech error! He has reinstalled several times and changed his password. How can we move this forward!? It’s crazy to not have the use of such a vital tool in 2022!

  • browny996 Liam Brown (@browny996) reported

    @TSB your customer service is a joke.

  • My4Girls1984 Valentina (@My4Girls1984) reported

    @TSB is the banking app down again? Transferred to my tsb to pay in store and its not showing in my account?

  • Miss_Peg Pegs (@Miss_Peg) reported

    Is there a problem with @TSB payments? Can’t get into the app and both of my cards were declined. Both should be okay but only 1 of them is borderline (as in it might be fair for 1 to decline)

  • kgingerjones G1NGJ (@kgingerjones) reported

    @TSB Really angry that even after a round trip of 840 miles to meet with my Mums branch manager that #TSB won't process or honour any transactions for my 86 year old Mum! So much stress anxiety and loss to us when we are simply trying to help her. All we get is PROTOCOL.

  • adz1972 Adam Parkins (@adz1972) reported

    @TSB why did it take me speaking to 3 different people on the phone over 50 mins, for you to remove the block. Embarrassing for me, and shocking customer service from you thanks.

  • Kayzee91 *★* Kayleigh *★* (@Kayzee91) reported

    @TSB tried to speak to an agent on chat but none availabm.Are your payment systems down today?

  • amandalhoblog Amanda Ho (@amandalhoblog) reported

    Great service as always from @TSB. Way to think about the full time employees who can't just pop into a branch in the middle of the day. Why do you close counter service at 4pm?? Now I have to take MORE time off work to get simple matters taken care of. 🤬

  • johnaze john murphy (@johnaze) reported from Camden Town, England

    @TSB Temporary glitch.