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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • spotter75
    Potters (@spotter75) reported

    @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

  • TinyLionesses
    BumbleGirls (@TinyLionesses) reported

    @MCOOK73 @TSB Not for me either! This is a TSB problem, not a customer problem.

  • paigedanielsxo
    ✨ paige (@paigedanielsxo) reported

    @TSB why is my card not working? I can’t use my bank card, contactless or Apple Pay but I can login to online banking?

  • catsPam12
    Pam Cull (@catsPam12) reported

    @TSB site down. Need to make payments.

  • pinkjockalypse
    jamie robertson (@pinkjockalypse) reported

    @TSB 5 wks ago I visited TSB in Glasgow city centre to have a direct debit camcelled. Was told a block would be placed on it, so why am I still being billed? You going to refund the 45 pounds I've paid this month - for absolutely NOTHING!??

  • sammilne91
    Sam Milne (@sammilne91) reported

    @TSB I’m currently trying to pay a bill, I’ve approved it on the app and tried to continue on website but I’m just getting 4 green dots and nothing happening?

  • MBUR337
    MBUR337 (@MBUR337) reported

    Concern by many customers of why @TSB is “out with the begging bowl” asking customers for more money when they are no where near there limits, and they always pay well beyond the minimum payment to pay their cards down. Many are now looking for alternative banking 7/

  • dms17869
    David M Stewart (@dms17869) reported

    @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

  • Nito_Onna_Helen
    Helen May (@Nito_Onna_Helen) reported

    @TSB @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as @TSB are clearly not set up for or trained appropriately to support business banking.

  • suzycoos
    E. J. Gill (@suzycoos) reported

    Just spent an hour trying to cancel a direct debit with @TSB because the help & images were absolutely nothing like where to actually find it on the app. Round and round in circles. Utterly useless. & ‘TSB’ bots wanting direct messages to ‘help’ ie scam can get lost!