TSB Bank

Is TSB Bank down in Exeter, Devon, England?

Problems detected

Users are reporting problems related to: mobile app, website and transactions.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Exeter, Devon, England 12/29/2025 11:35

December 29: Problems at TSB Bank

TSB Bank is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Website (22%)

    Website (22%)

  3. Transactions (17%)

    Transactions (17%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PhillipNaylor6 Phillip Naylor (@PhillipNaylor6) reported

    @garye1969 @breamas @TSB I’m glad to hear this isn’t just my problem. Just had a problem with app and payment approval. Buttons “dead” in approval section. Payment timed out.

  • Thimble99137638 MrsDoubtfizer (@Thimble99137638) reported

    @TSB No error messages no. It looked like the page wouldn’t load properly and the approval button wouldn’t work. It’s not a service I require and if it’s going to be permanent I shall move my accounts.

  • wrathy777 wrathy777 (@wrathy777) reported

    @DaveDic33601923 @TSB i just rang up my local branch and told them i was having issues registering, they gave me a temp password and it was all sorted from there so if you haven’t sorted it by now i’d give that a try tomorrow and see if it works for you too bro

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @wrathy777 @TSB Have you managed to fix it mate?

  • monikateras Monika Teras #SaveSoil (@monikateras) reported

    @TSB Approve payment has been frozen on payment authorisation page on TSB app; no issues with available funds, also it happened with several merchants and payments

  • EllenTh60706756 Ellen Thomson (@EllenTh60706756) reported

    @TSB get your app sorted , I have removed and added again your app because of a “blip” but once again find myself unable to authorise a payment in the ten minutes provided as the button is not working …😡

  • DaveDic33601923 Dave Dickson (@DaveDic33601923) reported

    @edale_b @Pinchyfeets @TSB Did you end up resolving this having the same issue

  • Wishingstaar 𝓘𝓾𝓵𝓲𝓮 ❥ (@Wishingstaar) reported

    @TSB Hi, i can't access my account as I don't have my phone to get my security code through. is there any other way i can access my account.

  • StefanComrz Stefan Karlsson (@StefanComrz) reported

    @TSB @kwgordonso This problem is still ongoing - I think it has something to do with changing IP addresses - TSB software still way too buggy!

  • snaicitilopprac N (@snaicitilopprac) reported

    @TSB @Debbiecrosbie1 @financialombuds A disgrace. I've been on the phone for 3 hours trying to reach a manager. That's 1/4 of my waking day. No one can help.