TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Revatron (@D_Revatron) reported 3 minutes ago

  @TSB another ‘first of the month’ and another online banking outage. It’s bills day. Pay day. Money needs to be moved. How can this keep happening? Sort your IT out.

• 
  The Old Baker (@The__Bakerman) reported 3 minutes ago

  As a disabled vulnerable customer of @TSB the service is appalling, I have wasted so many hours on hold this week reporting fraudulent transactions which finally got dealt with then they go and charge my card for overseas card use 😭😭

• 
  Phil Billingham (@PhilBillingham) reported 7 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  John El (@chopped1888) reported 9 minutes ago

  @TSB any chance of sorting out the faster payments issue? And don't give me yer scripted response. Please provide an estimated resolution time. Or am I supposed to be without money completely???

• 
  alex martin (@jammyjennypokes) reported 10 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 18 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  funtime 67 (@errolf67) reported 20 minutes ago

  @TSB @JFoxleyBrookesx Tsb, yer app sucks ***. Constant problems with connecting, transfers, saying no internet, same auld shite all the time. Been with yous over 34 years now. Can't see yous getting to 35

• 
  kayleigh (@kaymetz85) reported 22 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  MR_UB40 (@MR__UB40) reported 22 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Pam Medlock (@PamMedlock) reported 25 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment