TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

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  Junior Turner (@juniorturner84) reported 6 minutes ago

  @TSB your customer service is shocking forgot to put me on hold whilst joking with a colleague as I asked to escalate the call to a manager saying errr complain complain complain and laughing. Not professional at all, this is several issues now since coming to Your bank maybe time to move

• 
  jamie robertson (@pinkjockalypse) reported 12 minutes ago

  @TSB No option on the app tonight to pay credit card. In fact credit card entirely missing from app. 4th time in 3 yrs its gone missing from the app. I note the 'manage cards' option isnt working either so thank Gawd I havent lost my card. Its rather frustrating really.

• 
  Pam Cull (@catsPam12) reported 14 minutes ago

  @TSB @DJQueen_E Site down again

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  Simon Parry (@sparry951) reported 14 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Rebecca Catherine Viner (@Beckiviner) reported 15 minutes ago

  What is your problem @TSB ? @FCDOGovUK Maria said using a K instead of C was not a problem it's still all just Catherine. Please help me @ukhomeoffice why are you all doing this to me?

• 
  Mareesham (@Mareesham) reported 16 minutes ago

  @TSB No it hasn’t, I still can’t access it!!

• 
  Mareesham (@Mareesham) reported 17 minutes ago

  @TSB why is your app down again?

• 
  Innovation Festival (@innovfest) reported 19 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Lia♡⁶³ (@Lialvvzs) reported 21 minutes ago

  @JJBmufc @TSB this is such a frequent issue on the first of the month

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 22 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer