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TSB Bank

TSB Bank down? Current status and problems in Exeter, Devon, England

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Full Outage Map

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  • 44% Mobile App (44%)
  • 24% Transactions (24%)
  • 16% Website (16%)
  • 16% Login (16%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SwailesRuth
    Ruth Swailes (@SwailesRuth) reported

    @TSB I’ve now unenrolled and re enrolled the device and it still just tells me something went wrong. Last year you closed my nearest branch, which serves a town with a population of >110,000, so the only way I access my account is online and the app is, quite frankly, rubbish.

  • samwhoo
    Sam Rose (@samwhoo) reported

    @TSB I’m trying to access my online banking account but my phone number for receiving my OTP is invalid. I don’t seem to be able to change it without logging in. Could you help me? 🙏

  • JonBurton_
    Jon Burton (@JonBurton_) reported

    @TSB I'm considering switching our household to your current account service. Can you answer some questions for me? Thread follows 🧵

  • JudeD56
    Judy Davies (@JudeD56) reported

    @TSB find it astonishing that you would not help an 91 year old as she had no ID! She only wanted to amalgamate 2 accounts. Only been a customer since she was 17!!

  • dr_senior1
    Dr Lynn Senior (@dr_senior1) reported

    @SwailesRuth @TSB What ps me off and not jus this company they blame Covid. FFS working from home does not make it longer to respond just put teh staff on! Still no refund of the 500 taken twice from my account

  • Julia_Moore
    Julia Moore (@Julia_Moore) reported

    @lauren_k_moore Hi there Lauren, how long was your grandad and family waiting for a resolution from @tsb before moneybox got involved? I had a similar thing happen with a customer re: power bill recently. Media is there for good.

  • SwailesRuth
    Ruth Swailes (@SwailesRuth) reported

    @TSB It's the reason my daughter closed her account with you, she struggled I access cash when she needed it, and I'm thinking of doing the same. It shouldn't be this difficult to access my own money.

  • ChauffeurEssex
    We Chauffeur You (@ChauffeurEssex) reported

    @TSB 2 weeks and counting without being able to approve payments - what a mess and incompetent staff telling me oh well…… Well done @TSB - Not, appalling customer service

  • RavenAlana13
    raven (@RavenAlana13) reported

    @TSB can you please tell me why every time I try to log into the my internet banking account it says error authenticating your account??? Are you having problems again as it’s been like this for the last two days?

  • Ilovebafc
    Sarah Haywood (@Ilovebafc) reported

    @TSB … absolute joke reducing the number of counters in your Derby branch - queue is out the door. Terrible customer service 😳