TSB Bank

Is TSB Bank down in Exeter, Devon, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Exeter, Devon, England 01/19/2026 17:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SionMeredith Siôn Meredith (@SionMeredith) reported

    @TSB your website isn’t sending authentication codes for card payments. There seems to be a general problem. What is the expected timescale for this to be fixed?

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB Are you having problems I’m trying to make a online payment and asking for verification code but none is being sent to my mobile… why ?

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @TSB you've been 'working hard to resolve the issue...' with online payments since Friday. Still nobody can access their money, nobody can speak to an agent online, nobody can speak to a live agent without a long wait, and then just to get the 'we're working hard..' non-reply 1/3

  • paulstephens56 paul stephens (@paulstephens56) reported

    @TSB come on now get your payments issue sorted as i need to pay for a item & a bill. you have had all day

  • paulreffin Paul Reffin (@paulreffin) reported

    @TSB If you’re aware then advertising the fact on social media or your app would probably be of help.

  • Elseandrew Andy (@Elseandrew) reported

    @TSB Every time I try to make a payment online it shows the wrong phone number for the verification code... The phone number on my account is correct, your system is broke, can't change the number and can't make payments. Fix please?

  • kilersmurf666 wayne walsh (@kilersmurf666) reported

    @TSB thanks TSB, have not been able to buy my weekly food shop due to the onetime password protection system not working properly. Also sending all customers to the fraud helpline is not a good idea as it clogs the lines and causes stress.

  • martell0507 Sharon mckay (@martell0507) reported

    @TSB why is this online payment verification an issue again ? Your service really is a shambles and not fit for purpose . I only want to be able to access my money as and when I want .

  • SwayingLupin Anne F (@SwayingLupin) reported

    @TSB @Owey1212 It is now half past midnight on 2nd & it is still not working! ☹

  • irenewhite70 Irene White (@irenewhite70) reported

    @TSB hello. Trying to checkout my grocery shop. Your new verification method says I need a code, to be sent to my mobile, which I have checked is correct. I have been trying for 4 hours still no code. I've checked and double checked my details are correct Fix it please