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TSB Bank

TSB Bank status: access issues and outage reports

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Full Outage Map
  • TSB Bank generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ibhinnPeadar
    Peter Irvine (@ibhinnPeadar) reported

    @TSB_News @TSB 3 months of problems accessing funds through a dysfunctional app. You have nothing to crow about.

  • SasCobbold
    SassyCob (@SasCobbold) reported

    Wow @TSB reporting fraud & you want me to contact the merchant?! I don’t know who that is that’s why I’ve reported it as fraudulent transactions !Absolutely atrocious service for someone who has been a customer for 32 years! I will be closing my account immediately

  • Leehewat28
    Lee Hewat (@Leehewat28) reported

    @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

  • BohoD1ana
    Diana (@BohoD1ana) reported

    @TSB Done, buffering to load then says Oops. That didnt work. We cant access your account right now. Wait a moment and try again. It does this with both WiFi and with mobile data. I'm not the oly one, please can you check your end for reported problems with the app?

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

  • EtienneJS
    Etienne (@EtienneJS) reported

    @TSB may I ask why your app is so terrible that it defaults to the 4th of June 2015 as a birthdate when one is trying to log in with a new phone? Absolutely shocking customer experience.

  • LGravy15834
    LaughingGravy (@LGravy15834) reported

    @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?

  • UZAlR
    ⁠ Uzair (@UZAlR) reported

    @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

  • tehreedy
    Sam Reed (@tehreedy) reported

    @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

  • Beckiviner
    Rebecca Catherine Viner (@Beckiviner) reported

    no joke @TSB why can i not log in without my phone that is dangerous @TimesRadio whatever the rest of you did at Uni it wasn't at my level.