TSB Bank

Is TSB Bank down in Exeter, Devon, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Exeter, Devon, England 12/09/2025 11:00

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Billy1Young Billy Young (@Billy1Young) reported

    @TSB But when I tried to transfer money to another company it’s refused me and ask me to phone up not textphone ? It’s only ask for textphone when I been logged out of my account by yous Seriously tsb need to sort it out. It’s always constantly problems with tsb bank online.

  • allyy__08 Alison Hendry (@allyy__08) reported

    @TSB @Billy1Young TSB I’d ask you to change the terminology - “hearing impaired /impairment” is outdated & not used by deaf / hard of hearing community. I’m a TSB customer, I’m Deaf too & it sucks to see this inaccessibility, so I totally get Billy’s frustration. Please offer alternative solutions

  • Fraz1690 fraser campbell (@Fraz1690) reported

    @TSB can you help woth a transaction showing on my pending that has been taken twice live chat on the app os terrible and phone lines are so busy?

  • gaervell Henry Gaervell (@gaervell) reported

    @TSB Is anyone working in the call center today? Spent over an hour on several different calls and I'm only getting the automated voice as well as being hung up on after a lengthy wait

  • the_staveros @thestaveros (@the_staveros) reported

    No fraud has been committed. There was never any basis to believe any fraud was committed. I merely attempted to transfer £5k from one of my accounts to another, passing all security. How can @TSB justify locking down all my accounts, my internet banking..then be uncontactable?

  • fil3638 Phil (@fil3638) reported

    @TSB @the_staveros 100% a lazy member of staff cutting off calls as they come through to help get their average call time down for the day.

  • cain17_ray Ray Cain (@cain17_ray) reported

    @TSB hi, been trying for the past 4 days to complete an online application to switch to a new spend and save account ( from click through from Money Savings Expert). Can’t resolve reported “technical issue” because your phone system seems to have seized up.

  • GreerIsla Isla Greer (@GreerIsla) reported

    @TSB is there a problem again as my mum just phoned and transferred money to my account but nothing is showing!

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB I'm back on hold..another 10 mins and counting. I'm sorry for you having to represent this horrendous outfit on here Alex. Worst customer service I have ever experienced, by far. That's why I've already got a switch to @firstdirect in process. Honestly though, it's dangerous..

  • BarclayJodi Jodi Barclay 💙 (@BarclayJodi) reported

    @TSB This is exactly what I'm complaining about though...why advertise a call back service and then tell customers to phone? What a waste of time.