TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Ellon, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Ellon, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jenna Burrows-Harrison (@jennaburhar) reported 3 minutes ago

  @TSB is it usual to have the app say i couldn't access moving money by stating "too many slaves and wives try again later" 100% not a joke it literally popped up.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 4 minutes ago

  @TSB your local banking approaches with the other retail managers on your shared carpark and Police that required Maplin support refused to allow me safe passage to the other bank. When i try log in as i cannot recieve the txt autorisation with a broken phone i cannot log in.

• 
  alex martin (@jammyjennypokes) reported 7 minutes ago

  @TSB Hi, you have blocked my card and your shiny new automated system has broken. I have spent 3 hours calling your CS teams and not yet got through to fraud. This is a joke of a service, please contact me.

• 
  adrian pennington (@pennington1) reported 7 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  Sophie (@Sossie26) reported 12 minutes ago

  @TSB is there a problem with logging into accounts? I keep getting error messages on the app and online that won’t let me login.

• 
  denise mccarthy (@mccarthy_denise) reported 13 minutes ago

  @TSB you blocked my online banking and mobile app , as I teied to pay my bills , you text saying you were doing checks, after 20 minutes you kept my online access blocked. You gave me a number to unblock my account, I have been ringing the number to get no answer since midnight

• 
  Stephen Jackson (@ssjackson77) reported 14 minutes ago

  It's one thing to log in to the TSB app and get a 'We weren't able do that' message when trying to transfer money or make some other request. But this morning I get that notification when simply attempting log in. I've been trying for over an hour ... 🙁 @TSB

• 
  Rebecca Catherine Viner (@Beckiviner) reported 14 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  bev (@beverley691) reported 17 minutes ago

  @TSB is the app down again can’t get access

• 
  Klaudia Skonieczka (@KlaudiaSkoniec5) reported 17 minutes ago

  @santanderuk @TSB My account has been blocked while I'm abroad for the next two months and your support team is doing nothing to help and it is causing me financial hardship.I am physically in Spain and cannot get to a branch. Telling me to go to a branch is not a reasonable solution.