TSB Bank

Is TSB Bank down in Duns, The Scottish Borders, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Duns, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Duns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Duns, The Scottish Borders, Scotland 11/20/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB They are what used to be termed "card not present" transactions. Might be processed at a time or place when I am not by a telephone in order to verify them. I'm worried. I don't like this Strong Customer Authentication. I haven't got the means to enable it properly.

  • carusmike less using censorsite (@carusmike) reported

    @HomeEdWalkers @TSB and cannot login

  • louiseselrick Louise Elrick (@louiseselrick) reported

    @TSB your customer service is awful!!!! Partner stuck abroad you are declining all his transactions and you refuse to call him?! He has to call you?He can’t when he can’t top up the phone! We have been in branch twice before he travelled and you assured us this wouldn’t be issue!

  • CanadianChris84 Chris (@CanadianChris84) reported

    @TSB So your mobile app says your help numbers are available 7am-11pm 7 days a week. On your website (and the phone) says 8am. Just wasted 6 min going through automated messages to find out your app timings are wrong. Phoning from abroad, wasted money. Please update.

  • Jonathan_Rowson Jonathan Rowson (@Jonathan_Rowson) reported

    I don’t want to catastrophise. I’ll start with a new bank swiftly, do the necessary admin and get on with my life. But can I just say, @TSB - this is a shocking way to treat a customer! I plan to refer the case to the financial ombudsman to help prevent it happening again. 🙏

  • spennjy66 spencer66 (@spennjy66) reported

    @lauren_k_moore @TSB Wow that is awful , apart from the money side of it I hope you’re grandad is ok

  • Signedbysophiee Soph ✨🇯🇲 (@Signedbysophiee) reported

    Tried to open a business account with @TSB and waited 2 weeks for an update. Tried to log in today to find out and my application can’t be found(??) Called up they said my application can’t be found(??) Emails sent from TSB still show our communication but yet according to 1/2

  • alastairmci Alastair McIntosh (@alastairmci) reported

    @TSB @Jonathan_Rowson Was that “truly sorry” genuine, Jonathan, and did they fix it? Or was it just PR puff to try to mitigate the damage done by a tweeted complaint?

  • catseasoning Mika (@catseasoning) reported

    @TSB please fix your approve payments feature, none of it works and i can’t make purchases due to this :/

  • Teryll91 Teryll (@Teryll91) reported

    @taliyahalyssa @TSB Mines was the same never got nothing in till 1.45 but now my shopping and my dd for our holiday have all failed to go through I've tried to buy something of ebay and even that's not working 😕 tsb is getting beyond a joke for all these updates and maintenance is beyond a joke now