TSB Bank

Is TSB Bank down in Douglas, South Lanarkshire, Scotland?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Douglas, South Lanarkshire, Scotland 01/13/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Fionaoutdoors Fiona Russell (@Fionaoutdoors) reported

    @TSB is there a reason why I can't access my on-line accounts today?

  • cosplaygamer907 Leslie Farrington (@cosplaygamer907) reported

    @TSB having problems setting up my device I had them ring up with two separate one time passwords and the app said it was having problems authenticating my device

  • MikeTheTrustee Mike (@MikeTheTrustee) reported

    Hi @TSB When will we be able to use the banking app to bank business cheques. Waited 25 minutes in queue at WB branch today. @LloydsBank have provided this excellent service for several years.

  • CleggyGrant Caroline Grant (@CleggyGrant) reported

    @TSB why can’t your staff help over the phone with an under 16 account? You close local branches and then expect a child to be able to drive to the nearest branch 25 minutes away where there’s no public transport worth having? 🤯

  • jeaniem2 jeanie (@jeaniem2) reported

    @TSB Every time I go on it says we cannot retrieve your account information at this time. I'm using my mobile as always through WiFi. Have never had this happen more so than the past week or so. Can gain access and then can't.

  • andrewmmhall Andrew Hall (@andrewmmhall) reported

    @TSB Ongoing issues with online banking, called helpline and after 45 minutes hopefully resolved. Reason given “must be a glitch”! Solution - profile deleted and recreated, in other words switch it off and switch it on again!

  • Lizy_Mee Elizabeth Mee (@Lizy_Mee) reported

    @TSB I have to say I have never had such an awful experience with a bank like I have with you. I’ve been trying to pay my CC bill…the website isn’t working & neither is the app. I’ve called & I can’t even pay over the phone. You’re happy to charge late fees though! 🤬 HELP ME!

  • stacylouise92 𝒮𝓉𝒶𝒸𝓎 𝐿𝑜𝓊𝒾𝓈𝑒 𝐵𝓊𝓇𝓃𝓈 (@stacylouise92) reported

    @TSB @Kayzy83 I have had the same tried calling between last 2 days! It’s an absolute disgrace them not answering sending texts and automated voice calls when fraud has flagged up on my account once this is sorted I will be changing banks never known a service like it!

  • jameseonline 🤔J🤷 (@jameseonline) reported

    @TSB The date format for Your Inbox isn't in right format, fairly simple really. eg 2021/07/21 , should be 21/07/2021. This has been an ongoing issue for a while.

  • CZ6PL0j6P8MRepN - (@CZ6PL0j6P8MRepN) reported

    @TSB Hi, I deposited a cheque and can see this on my online banking however my balance hasn’t been updated. Help please!