TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Douglas, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Douglas, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

• Mobile App (42%)
• Transactions (23%)
• Login (19%)
• Website (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Wright (@heathen25) reported 4 minutes ago

  @TSB just used a cashpoint. Didn't dispense my cash but shows it has come out of my account. Error message showed on the screen. Can you help?

• 
  - (@mark_interior) reported 4 minutes ago

  @TSB No DM SORRY your service is ****, your complaints department are even worse, the only bank that I have problems with is this ****** bank

• 
  - (@mark_interior) reported 5 minutes ago

  @TSB yet again T. Totally S. **** B. Bank Are doing what they always do screw people accounts up, when money is in my account but cannot stop a payment that as been pending my account the last 4days but having to wait till next Wednesday before it shows as credit **** service 🤬

• 
  Joshua Graham (@JoshuaG54543963) reported 6 minutes ago

  @TSB my account is overdrawn to bank error but yet nothing can be done this is shambolic to say the least! If FSU say you can only have 3 payment plan a year it’s a joke tbf

• 
  Jon Robertson (@JonRobe14060322) reported 11 minutes ago

  @TSB I have been charged twice on two separate items, is this a glitch? One has gone through and the original is till in my pending due to be taken out. what is going on? how can i resolve this?

• 
  Louise Beale (@LouiseBeale) reported 11 minutes ago

  Hey @TSB is your app down? My elderly Mum can’t log on to her account and her app just says she doesn’t exist! She only tried to log on…

• 
  d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported 13 minutes ago

  @TSB @LC48659273 Let’s be honest, your robo-reply is nonsense. All customers are affected on all platforms because your internal card services are broken and you have no ETA on when they will be fixed. After 2 hours of trying to get through on the phone I was finally told the real situation.

• 
  d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported 13 minutes ago

  @TSB How do people who got their cards security blocked attempting to make direct payments during the outage get their cards unblocked? Card security staff say they have no access to the internal card services.

• 
  Harrison (@J___M___H) reported 14 minutes ago

  @TSB Hi, an 0345 351 1692 number continues to call me and apparently is an authentic TSB Fraud number I did get a scam text message early this morning that my card had been blocked but after going into the bank this morning I found out that everything is fine. Could you help?

• 
  Richard Norfolk (@Richard_Norfolk) reported 17 minutes ago

  @maycocksheena1 @TSB If Nat West is anything to go by, High Street branch can't help, as Internet Banking is franchised separately and never the twain shall meet..