TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 01/01/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • i_little_b Little B (@i_little_b) reported

    After @tsb were so entirely unhelpful, I crossed the street to @AskNationwide who were brilliant and had sorted him a savings account in minutes. That’s customer service. I’ll look to move myself ASAP - #TSB have lost custom today

  • _DavidAshton David Ashton (@_DavidAshton) reported from Loughborough, England

    @TSB performing to its usual poor standards this morning. Nearly half an hour on the phone to them this morning and no answer. Awful customer service. 👎

  • wee_planet Di (@wee_planet) reported

    @TSB After many months of phonecalls, fraud and terrible customer service, the lovely Ashley on the card fraud team resolved my issues. He deserves recognition for going above and beyond.

  • TalulahCheese Talulah Cheese (@TalulahCheese) reported

    @TSB been waiting 20 mins (so far) waiting to speak to a customer service operative to get the name on my account changed (this was the bank’s error too by the way) in your Birmingham branch. One person on the desk at lunchtime…bad customer service yet again @TSB

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB If it gets sorted tomorrow and confirmation is sent in email or post swiftly then I'm happy to put it down to unfortunate pandemic times, if there's any further delay I shall log it publicly here and start a complaint. Thank you. @MartinSLewis

  • Vicky_Stanton Vicky Stanton (@Vicky_Stanton) reported

    @TSB @Xero why do I constantly have issues linking the two of you? Its frustrating. I've tried on 3 browsers today My credentials are right. I can log into my accounts but not via Xero. I don't have the problem with @LloydsBankBiz it's every week TSB. Please help.

  • SteveBoyes4 Steve Boyes (@SteveBoyes4) reported

    @TSB hi I have a cheque that I want to pay into my TSB account but the nearest branch is 40 miles away. Do I have a different option of paying this in rather than travelling all that way. Options such as using some other bank or service?

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB @MartinSLewis Appointment for Wednesday was rescheduled by TSB to Thursday. Yesterday TSB still couldn't fix my mortgage interest rate because of system issues at your end so I'm waiting until the staff member can resolve it, apparently by next Tuesday. Just keeping log here.

  • gurevitchesque Anna Gurevitch (@gurevitchesque) reported

    @TSB Just trying to fix the interest rate to better than the variable and not be denied access to that service, which could be seen as discriminatory of TSB, considering I've been trying to get the matter dealt with for a month already. Let's hope your office hours are better.

  • inolan1981 Ian Nolan (@inolan1981) reported

    @TSB Greg in your fraud call centre has just told me he's the only person working at the minute. Why do you advertise the line open from 8am if it's not resourced until 9am??