TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 12/10/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • David297819311 David (@David297819311) reported

    @TSB I have sent you several tweets and had no actual answers to the points raised about the complete lack on service for your Haddington customers. Very little work has taken place before Xmas with the lights off before 3pm, Why did you not have your FM company in 7 days a week ?

  • David297819311 David (@David297819311) reported

    @TSB Still waiting to hear from your customer complaints department re the Haddington branch closure and the fact very little work appears to have been done before Christmas to get it reopened. You have abandoned local customers. #verypoorcustomerservice

  • hlouiseg Hayley Wood (@hlouiseg) reported

    @TSB Thank you I will attempt this but our post office is often closed due to staffing issues so it won't be a long term solution. Unfortunately there are many banks in Truro that are open better hours or have a cash deposit machine accessible.

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @TSB is anyone else having issues logging into the app?

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB ANSWER THE PHONE!!!!! I've been waiting for 35 minutes. Finally and operator answered the phone but then said I need the Application fraud number!!! I rang the number YOU WROTE DOWN. YOU ARE USELSS AND UNHELPFUL and you do not check your customers thoroughly. #dontbanktsb

  • hollywoodkaz Karen McLaughlin (@hollywoodkaz) reported

    So far this year, I've had a power cut, my Internet isn't working, and the @TSB Bank has robbed me...can't wait to see what the rest of the year will bring, I'm super optimistic....

  • ClaireM32903289 Claire McKenna (@ClaireM32903289) reported

    @wopraider @TSB I can’t access either!

  • he4dhunt3r Daniel Garden (@he4dhunt3r) reported

    @TSB Hi, I've accidentally entered my pin wrong 3 times at a ATM machine I remember my correct PIN, how do I unblock the "To many attempts" error when trying to withdraw cash? Will it go away after 24 hours?

  • AnnaDen11083186 Anna Denton (@AnnaDen11083186) reported

    @TSB currently waiting for 58 minutes on one phone and 28 on another. Customer service bypass.

  • _Tazmaniandevil Uncle Tap (@_Tazmaniandevil) reported

    @TSB internet platform gets worse, if you can believe that is actually possible. Insists on sending the same one time password 3 times and rejecting it 3 times when trying to authorise a payment. Online staff ask, "how are you getting to our website?" Seriously?