Is TSB Bank down in Cranbrook, Kent, England?

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

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Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

1. 

   Mobile App (65%)

2. 

   Website (20%)

3. 

   Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• David Slater (@BirdingEcosse) reported 2 minutes ago

  @CJWildlife @TSB sorry CJ Wildlife but the secure payment from TSB just isn’t working, 30 minutes trying to place an order. Off to shop elsewhere.

• Old Classic Car (@oldclassiccar) reported 2 minutes ago

  Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb

• Simon Beresford (@simonberesford) reported 2 minutes ago

  @TSB the abosulte worst customer experience ever - branch and phone - terrible

• Dr Lynsay Shepherd (@Lynsay) reported 3 minutes ago

  There’s a problem with the @TSB payment approval system. Latest iPhone software, up to date app, but the “Approve” button is not functional (“Reject” works). A restart doesn’t help. It’s been like this since yesterday morning. I can’t make online payments. Yet another IT mishap

• Christine (@parker_cheyne) reported 4 minutes ago

  @TSB I am@unable to approve payments on the app, has been like this for a few days and then wasn’t able to chat online as service wasn’t in operation at the time! Had to transfer to bank account with another bank to then authorise the payment from there

• mark killoh (@mark_killoh) reported 6 minutes ago

  @JeremyDunton @TSB This is a known issue and has not been resolved. I have been unable to approve payments all week. 6.42 TSB version.15.41 Ios

• Chris Jackson 💙 (@ChrisJacksonIAm) reported 10 minutes ago

  @jhousham1 @TSB Had this issue now for 2 weeks and was told they are aware. Still nothing done about it. Being asked to DM them here is an insult.

• susan russell (@Sueruss55) reported 13 minutes ago

  @TSB Unable to order my weekly shopping from @Tesco have tried numerous times over a 24hour period. Friend unable to order shoes from @boohoo. Call centre staff pleading ignorance of the problem.

• James Webster (@JamesWebsterITV) reported 14 minutes ago

  Hi @TSB - Are any of your systems ever fit for purpose? Why does the "approve payment" button in your app not work? It makes it impossible to make payments online?

• WaiLee (@WaiWai6875) reported 15 minutes ago

  @TSB the approve payment function doesn’t work, is there an issue with the app? My iPhone software is up to date.