Is TSB Bank down in Cranbrook, Kent, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (52%)
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Website (19%)
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Transactions (15%)
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Login (15%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Anne McLellan
(@AnnieMc63) reported
@TSB Have sent DM - FYI this is the error message we receive "An error has occurred We're sorry, but we're experiencing some technical issues with the service."
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K
(@K06191162) reported
@TSB Has this been looked into as a bankwide issue??
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Richard Cox
(@Rich972) reported
@TSB I spent an hour and a half waiting for your fraud department to answer the call ,finally got through and they hung up can’t reach anyone it’s such a shockingly bad service
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Maggie Moo
(@scotslassnow) reported
@TSB I can understand that your branch at St Andrews is closed due to Covid in the branch, but it is a very poor service when the machine that provides envelopes so that cheques/money can still be paid in, is “temporarily out of service till Monday”.
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Gavin MacLean
(@DWtheatrejunkie) reported
@TSB I had my phone stolen last night and need to access my account today — but online banking requires an OTP which is obviously being sent to a phone I no longer possess (and replacement SIM/phone won’t be with me for a couple of days). How can I gain access to my account?
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John
(@johnt0709) reported
Day 4 trying to get through to the @TSB fraud team. Apparently running at 50% staff due to COViD - horrific customer service nonetheless. No calls back, complaint doesn’t work and can’t fix in branch 🙄
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Sharon Mc 💙
(@floramcdee) reported
@TSB I cannot get a payment authentication code when trying to buy a large purchase online. Gets to the verify screen, but no code is then sent to me. Have checked my account and my telephone no IS correct. Can you help fix this?
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Jim 🏴🇮🇹🇨🇺🇮🇪
(@jpd3_jim) reported
@TSB Day 2 and the wait continues. Still can’t get through to the oxymoronically named Fraud team. The only fraud here is you are holding my money and not giving me access. Still on hold. Will post daily updates.
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Jim 🏴🇮🇹🇨🇺🇮🇪
(@jpd3_jim) reported
@TSB @callmerachh Ha ha your fraud team are extremely busy because your system is not working and they’re blocking everyone’s payments.
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ScottySconeGaming
(@SconeScotty) reported
@TSB Hi... I Lost My Bank Card and need to cancel it... But I can't use your phone service because I don't know my account number and I cant use Online Banking as I have no Online Banking.