Is TSB Bank down in Cranbrook, Kent, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (53%)
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Website (24%)
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Transactions (18%)
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Login (6%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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susan russell
(@Sueruss55) reported
@TSB Oh that’s disappointing, I was clutching at straws then. So Your IT technicians are in the dark as well? Usually when companies don’t have in house expertise to solve problems they call in outside help. Contractors if you will. Expensive, but might be necessary. Nearly a week now
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susan russell
(@Sueruss55) reported
@TSB I can only hope your security software is fixed within the 14 days you advise and we can draw a line under this. I would like you to consider my suggestion to make a public announcement that it is fixed. It’s awful having to keep checking.
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susan russell
(@Sueruss55) reported
@TSB It makes no difference what laptop or phone, which browser, etc etc your customers are using. The issue remains the same. Your security software is not allowing your customers to buy things online.
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susan russell
(@Sueruss55) reported
@TSB This situation with your broken down software reminds me of our present governments strategy around partygate. Surprise and no knowledge of what has happened. When it happens time and time again. I do have sympathy with you, your jobs are at risk.
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susan russell
(@Sueruss55) reported
@TSB I know you keep referring to your complaints dept. Really, as you know I can vote with my feet and choose another bank. But that doesn’t solve the immediate problem.
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susan russell
(@Sueruss55) reported
@TSB Unable to order my weekly shopping from @Tesco have tried numerous times over a 24hour period. Friend unable to order shoes from @boohoo. Call centre staff pleading ignorance of the problem.
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susan russell
(@Sueruss55) reported
@TSB Maybe @TSB could collate all customer workarounds to help with future IT debacles. Much more helpful than expressing surprise and no knowledge of what is happening.
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Caroline Wilson
(@CarolineWils87) reported
@TSB the payments approval part on my app isn't working. I need to make a payment ASAP and I am unable to. I can't get though on the phone. Can you fix this?
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susan russell
(@Sueruss55) reported
@TSB These things are important. These conversations provide information to other customers that are experiencing the same issue. I will ask my friend if she can see the conversation on her Twitter. I’m now upset about this as well as the Security software collapse.
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susan russell
(@Sueruss55) reported
@TSB Still can’t find most of my Twitter conversations with Lesley and Alex. Will have to get one of my sons to show me how to access the thread. There must be at least 50 messages I can’t find. Ah well