TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 03/10/2026 05:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Login (19%)

    Login (19%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • celtic196721 Mark Bradley (@celtic196721) reported

    @TSB As I said I use face ID to access my account on a daily basis, no idea of my user ID. Bloody farcical. It’s problem after problem with this app. What number do I need to contact to get this resolved and waste more of my time because of your colleagues at IT **** up.

  • Xero Xero (@Xero) reported

    @RoyWilding @TSB @RoyWilding Heya Roy, sorry to see you're experiencing this. Have you also raised a query with our support team so they can keep you updated with any progress reports we get? Let me know the 'CX' case number if so. Thanks. -OG

  • MissKirbs Jane (Kirby) Kelly 💙 (@MissKirbs) reported

    @TSB and @Xero can you two please sort your services out so my husband can get on with running his business! Blaming each other isn’t customer service… So time wasting for small business owners working hard! Please talk and fix the problem between your platforms. Thank you. 🙏

  • Jonatbuzz Jon Orchard (@Jonatbuzz) reported

    @TSB Rich, they’ve been looking at it for 2 years. What’s the estimated timeframe on the fix please?

  • FredsHaberdash1 Fred’s Haberdashery (@FredsHaberdash1) reported

    @Xero @TSB our bank feed disconnected in the last week. Daily, I've tried to reconnect, I've complained to both companies and raised cases and nothing seems to happen or work. At this point, I dont care whose fault it is, just that someone can fix it. 😢

  • RoyWilding Roy Wilding (@RoyWilding) reported

    We'll have to look at moving from @TSB if this level of poor connection continues with @Xero because we can't lose hours of time every month trying to sort this issue

  • LBB2KG Mikäël (@LBB2KG) reported

    @TSB how hard is it to get to talk to an agent on the phone! ******* impossible at this rate!!!

  • Simo2810 Simon Kay (@Simo2810) reported

    @TSB Will I still have to confirm online purchases if the app is going to be down

  • sue_po Sue Hull (@sue_po) reported from Norwich, England

    @TSB interest rates are going up but my save well limited access account is still only paying 0.5% why?

  • klabcreative K-Lab (Kristian Labak) (@klabcreative) reported

    @TSB @djskylight Also having this issue in @Xero as it appears many other TSB customers are. We're strongly considering moving banks to one of the more digital friendly banks as this has being going on for over a year now. Except now it's completely broken and disruptive to our accounting process