TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 12/17/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    Interesting, if you need to raise a payment disput with @TSB they have absolutely no processes or procedures in place for people with disabilities like #dyslexia or hard of #hearing! Let’s hope my raising awareness will help them change things for others. Or, bank elsewhere.

  • dr_senior1 Dr Lynn Senior (@dr_senior1) reported

    @SwailesRuth @TSB What ps me off and not jus this company they blame Covid. FFS working from home does not make it longer to respond just put teh staff on! Still no refund of the 500 taken twice from my account

  • ChauffeurEssex We Chauffeur You (@ChauffeurEssex) reported

    @TSB 2 weeks and counting without being able to approve payments - what a mess and incompetent staff telling me oh well…… Well done @TSB - Not, appalling customer service

  • wedgie741 kev wed 🟢 (@wedgie741) reported

    @TSB why is it when you carry out maintenance something goes wrong? Now i cannot log in to my internet banking as i get an error message saying incorrect id password or mem info even though i reset it. Used the chat on the app and they deleted my internet banking

  • MarkPearceUK Mark Pearce (@MarkPearceUK) reported

    @TSB Still broken.....20th April 2022

  • stephen2876 Stephen H (@stephen2876) reported

    @TSB A question regarding Strong Customer Authentication. I often place orders with the supermarket for delivery 48hrs+ later. Will SCA be requested on the day I place the order, at the "confirm order" stage. If not, where would I put the 6 digit code you send me?

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @TSB I’ve now unenrolled and re enrolled the device and it still just tells me something went wrong. Last year you closed my nearest branch, which serves a town with a population of >110,000, so the only way I access my account is online and the app is, quite frankly, rubbish.

  • wee_mo Me 💚🤍💜 (@wee_mo) reported

    @TSB trying to use my card with Utilita and it keeps declining. Plenty of funds in the account. Is there an issue?

  • eeeefah aoife (@eeeefah) reported

    @TSB if been blocked access my account on internet and mobile banking for no reason?

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @dr_senior1 @TSB Wow, that’s appalling. Have you raised a formal complaint? I just have. The customer service is appalling.