TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 12/04/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (25%)

    Transactions (25%)

  3. Website (13%)

    Website (13%)

  4. Login (13%)

    Login (13%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    Has anyone tried Starling Bank (a UK online only bank)? I only need a simple current account, no overdraft. @TSB (The Substandard Bank) are still not allowing payments so I'm now looking around for other options for once they finally allow access. Any recommendations?

  • laura563 TrueNorthBespokeLaura (@laura563) reported

    @TSB Thanks for the reply. Any time frame on the fix? I can’t pay for my food shopping

  • Elseandrew Andy (@Elseandrew) reported

    @TSB Every time I try to make a payment online it shows the wrong phone number for the verification code... The phone number on my account is correct, your system is broke, can't change the number and can't make payments. Fix please?

  • rennies_mum Jill Hamilton (@rennies_mum) reported

    @laura563 @TSB I had same problem and called TSB and after 45mins got thru and chap suggested did I have another card with another provider I could use and so I did that without any issue.

  • SalemWitch00 me2 (@SalemWitch00) reported

    @TSB @glitter__fly17 Eta on fix please having same problem. More than an inconvenience!

  • fuckedifIcare Name cannot be blank (@fuckedifIcare) reported

    @TSB you've been 'working hard to resolve the issue...' with online payments since Friday. Still nobody can access their money, nobody can speak to an agent online, nobody can speak to a live agent without a long wait, and then just to get the 'we're working hard..' non-reply 1/3

  • mariewhiteley12 whiteleyM (@mariewhiteley12) reported

    @TSB if requesting a onetime passcode it suggest I want receipt timely my number is correct as this arrived 7 hours later - tried to checkout today asked for number and guess what waiting for text - why!!!’this used to instant ! Carrier pigeon text service!

  • Owey1212 Maria Owens (@Owey1212) reported

    @TSB Are you having problems I’m trying to make a online payment and asking for verification code but none is being sent to my mobile… why ?

  • jaz_bun Jaz (@jaz_bun) reported

    @stegothedump @TSB I had to spend 20 mins on hold to find out, for them to tell me to keep trying and it might work 🙄 - still no updates online/app on night two of it not working!

  • stegothedump Stephen Davidson (@stegothedump) reported

    @TSB Have you made your customers aware i Of this issue anywhere?