TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 12/31/2025 20:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Website (21%)

    Website (21%)

  3. Transactions (16%)

    Transactions (16%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB can’t get through to “customer service” to find out why I’ve received a statement for a credit card I cancelled 2 months ago. I even have a letter from you confirming the closure of the account. Not great security!

  • DryBoak Coffee Please (@DryBoak) reported

    @TSB Hi, how long does it normally take for an U-19 debit card and PIN to arrive (account opened 2 weeks ago, online banking working)? Thanks

  • Pricejo81 💕 Joanne 💕 (@Pricejo81) reported

    @TSB will you be down again tonight for maintenance?

  • HelenRichards90 Helen Richards (@HelenRichards90) reported

    @TSB morning, after some advice please! Ordered something from a website yesterday…confirmed with the retailer only one order has gone through however 2 pending payments? Thank you

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • Anonymo85359598 Anonymous King (@Anonymo85359598) reported

    @TSB You guys have probably the worst customer service ever

  • lucyerber Lucy Erber (@lucyerber) reported

    @TSB please tell me how I can complain about your Payment Verification Team? I’ve tried doing it via the app but due to the multiple issues I need to raise it’s timing me out. Don’t want to spend a further 4 hrs on the phone so do you have an email address for complaints?

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB Tried the “customer service” line 3 times today. To be fair, I’ve just noticed a line of text which says “account closed” next to available to spend. This does imply the account is not active but doesn’t explain why you felt the need to send me a statement?????

  • hyd54980464 Mark Hyde (@hyd54980464) reported

    @TSB Cant log in to app, asking to re authentic my device again, wont let me log in with finger print or password

  • incey_wincey Caelan 🏳️‍🌈 (@incey_wincey) reported

    Made the mistake of wanting to book an online supermarket shop. This is bad when you bank with @tsb and their app is broken, again. 3 reinstalls, countless SMS codes, same error message. I know I can log to the website but I can't authorise payment there!