TSB Bank

Is TSB Bank down in Cranbrook, Kent, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Cranbrook, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Cranbrook, Kent, England 11/08/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (63%)

    Mobile App (63%)

  2. Website (19%)

    Website (19%)

  3. Login (13%)

    Login (13%)

  4. Transactions (6%)

    Transactions (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Uma12s UP (@Uma12s) reported

    @Holyrudegirl @TSB Have you got it sorted? Mines still not working

  • TSB_News TSB News (@TSB_News) reported

    On Fraud, Debbie highlights that @TSB is the only bank to disclose a full customer refund rate under its Fraud Refund Guarantee. She reports that over 40% of senior roles are now held by women. And @TSB is the only Bank to be accredited by the Good Business Charter.

  • adam14323256 adam (@adam14323256) reported

    @TSB why are you lot so shocking. Again trying to deposit funds and buy things and saying declined. Like it did last week. With funds available. Such bad service as always

  • MiguelH60791906 Miguel henry (@MiguelH60791906) reported

    @TSB TSB complaints team, are incompetent, inefficient and patronising, a string of errors from them and 7 weeks later I have had nothing but stress from them and top it off a measley £30 cheque that bounced when paid into my account.

  • adam14323256 adam (@adam14323256) reported

    @TSB No I haven’t. It’s the same issue as everyone as was having last weekend maybe. Where it kept getting declined even though there’s clearly funds

  • boabsmith45 michael smith (@boabsmith45) reported

    @TSB you are quickly becoming the worst bank on the High St - 35mins in a queue with 20/30 people behind me and 1 cashier working (felt sorry for her) - Floor manager asked to put another cashier on, told they didn’t have the staff

  • fluffylabtech Coryn (@fluffylabtech) reported

    @TSB This is tragic 🥲 The OTP phone call just hangs up and when the text finally arrives the website crashes when I enter it. If I could actually access my money I’d withdraw it all from TSB.

  • LlamaLorna Lorna (@LlamaLorna) reported

    @TSB I can't access online banking it won't send text or call to me to verify my identity

  • claredownie1 Clare Downie (@claredownie1) reported

    @TSB I have tried to log on to system today and been having issues, requires to send otp states within 2 mins arrives 5 mins later once keyed in then it states another error has occurred! Do you have more issues today!

  • TheWonderChildd Danny Billson-Proctor (@TheWonderChildd) reported

    @TSB - I've completely broken my account, can't access online banking at all. Say's that my Sort Code and Account Number don't have an 'Active Contract'. What's going on? I just tried to reset my memorable information. Couldn't even get the texts through for it.