TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

• 
  Rhian Williams (@Rhianwilliamsss) reported 26 minutes ago from Abergele, Wales

  @TSB my online banking won’t let me log in it keeps saying there’s a problem?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Skała (@Skalaprp) reported 40 seconds ago

  @emmah80 @TSB Having same issue

• 
  Glynis Castle Elliott (@Chiclanagirl) reported 46 seconds ago

  @TSB one of the worst banking services received in the UK. The customer advisers cannot be understood their English is dreadful. Indian accents are so strong. I want to speak to a UK based agent instead of being fobbed off. No branches you can speak to anyone now. Terrible.

• 
  Rebecca Catherine Viner (@Beckiviner) reported 2 minutes ago

  @YouTube i sent you a message and franly you are building the platform into a go kill yourself if you are poor space. i find your managemnt of the issues intollerable though i am too poor to fix it and have been kicked into the not paying pile as i cannot access my bank @TSB

• 
  MandyJ (@mjmjejkj) reported 3 minutes ago

  @TSB App down yet again. Send DM message failed!!

• 
  sf 🏆🏆🏆🏆 (@custardpie17) reported 4 minutes ago

  @TSB thanks for letting me know you became part of Santander four days ago. I shall be closing my account tomorrow, fifty years after opening it. I left Santander several years ago after announcing their DEI credentials which was more about the staff and less about the customer

• 
  Oli Ashman (@OliAshman) reported 5 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Igor The Giant (@IgorGiant) reported 7 minutes ago

  Wow @TSB I called you today because YOU sent me a letter asking for my help. Your call centre staff were so inept, uninterested and unprofessional that I started to think this might be an Indian call centre scam

• 
  Dom Barnes (@domster) reported 10 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  Lee Hewat (@Leehewat28) reported 13 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Karly Everley (@KarlyEverley) reported 15 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.