TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Conwy, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Conwy, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Conwy, Wales

Latest outage, problems and issue reports in Conwy and nearby locations:

• 
  Rhian Williams (@Rhianwilliamsss) reported 48 minutes ago from Abergele, Wales

  @TSB my online banking won’t let me log in it keeps saying there’s a problem?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nicole Barlow (@Nicole_Barlow1) reported 1 minute ago

  @santanderuk @TSB You are a throughly incompetent and cheap institution. You outsource your customer service to some third world country, where none of the advisors can speak English. Then expect poor elderly people to go to the branch when you mess up. It's shocking and shameful.

• 
  chinnyweasley (@chinnyweasley) reported 3 minutes ago

  @TSB I’ve been told to go to a branch to open an account. However the nearest branches near me are only open between 10am to 4pm with the counter being closed on Saturdays. How is someone working full time supposed to go?

• 
  Poppy Fields (@Teresa2611) reported 4 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Richard Hammond (@RichardArmley) reported 5 minutes ago

  @TSB can’t log in to banking app. Keeps going back to log in with Face ID screen. Down AGAIN 😡

• 
  Not RichardMeddingTSB (@RichardMeddings) reported 5 minutes ago

  @rich1903dandy @TSB Because they’re sheisters. Terrible tech & terrible treatment of customers (FCA) has fined TSB £10.9 million for failures in its treatment of customers in financial difficulty, including vulnerable individuals and those in arrears, between June 2014 and March 2020

• 
  MarcHughes86 (@marc_hughes86) reported 6 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  ⁠ Uzair (@UZAlR) reported 8 minutes ago

  @TSB why does it take 2 working days to get a statement generated? Other banks is literally a click away… Please fix this

• 
  Sian elise' (@sianelisexo) reported 9 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  Richard Hyland (@richardhyland) reported 9 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Helen May (@Nito_Onna_Helen) reported 10 minutes ago

  @TSB I have sent several emails regarding this. I do not need to send you a DM so you can remove a complaint from public scrutiny. All in my network should be aware of this situation as you are clearly not set up or trained appropriately to support business banking or inclusivity