TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Colwyn Bay, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Colwyn Bay, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Colwyn Bay, Wales

Latest outage, problems and issue reports in Colwyn Bay and nearby locations:

• 
  Rhian Williams (@Rhianwilliamsss) reported 56 minutes ago from Abergele, Wales

  @TSB my online banking won’t let me log in it keeps saying there’s a problem?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MR_UB40 (@MR__UB40) reported 6 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Oli Ashman (@OliAshman) reported 7 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

• 
  Mark Parkinson (@parkimc) reported 8 minutes ago

  @TSB any issue with payments coming into account - had 2 faster payments but not in account yet

• 
  Martin (@MartinEshelby13) reported 14 minutes ago

  @TSB is the banking app down?

• 
  Ⓦⓘⓛⓛⓘⓐⓜ 🚂 (@williammt) reported 18 minutes ago

  @TSB I wouldn't prefer to DM you as it seems to me that @TSB want to hide problems away behind DMs, when existing and prospective customers should know the truth about poor customer service. Use a feature from a large email provider that they thmselves recommend to protect urself 1/2

• 
  Lawrence M-M (@prop_power) reported 18 minutes ago

  Wow @TSB support is so tightly wound around ai I have multiple issues to raise and it sends me a link to report an issue, where are the real human beings? When you do get a human, no notification they’ve messaged so they close the chat down! And tell you to start again!

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 21 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Zarzar (@Zarzar792095) reported 22 minutes ago

  @TSB why is the app down again?

• 
  Simon Parry (@sparry951) reported 22 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 22 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.