TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Catrine, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Catrine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Ouyang (@KevinOuyang8) reported 6 minutes ago

  @TSB Hello, I forgot my password and can't log in to the TSB Banking App. Can you help me with this? Please reply this message in private as soon as possible for me

• 
  Alex Jones (@dr_besty) reported 7 minutes ago

  @leemonty5 @TSB That is their genuine number, it's on TSBs website.

• 
  Sam Reed (@tehreedy) reported 10 minutes ago

  @TSB Hey! I’ve not had a card with yourselves since early/mid 2020… why 6 years later is this card reappearing on my credit reports as a closed account? It seems rather odd… I had loads of problems getting the account actually closed on my report back then.

• 
  MR_UB40 (@MR__UB40) reported 10 minutes ago

  @TSB @6ft8_Dwarf There app has been awful since I joined in February and will be worse when Santander take over

• 
  Richard Hein (@hein_richard) reported 11 minutes ago

  @TSB please provide an update on your app services, I can’t log in

• 
  kayleigh (@kaymetz85) reported 12 minutes ago

  @TSB @thisisamy_ I'm having same issue

• 
  Phil Billingham (@PhilBillingham) reported 17 minutes ago

  @dhh The problem is that it’s just not true Like a lot of invented ‘Health and Safety’ rules, GDPR is a new way of saying “I don’t want to help you” Once had @TSB refuse to disclose a picture of a fraudster “because of GDPR” Suspect it was inside job, so GDPR used to hide identity

• 
  MarcHughes86 (@marc_hughes86) reported 19 minutes ago

  @TSB Not good enough and shouldn’t be an issue in 2026

• 
  Dom Barnes (@domster) reported 21 minutes ago

  It’s wild that some 2 years after one of my debit cards got replaced has my old card stopped working with a monthly payment. Not a DD. Card payment. Only slightly worrying @TSB

• 
  LaughingGravy (@LGravy15834) reported 22 minutes ago

  @TSB I need to change my address but I am unable to access any online systems. This is because the pitiful @Docusign system rejected my ID because my name is spelt in capital letters. I tried calling but sat in a queue for 20 minutes. How am I supposed to contact you?