TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Catrine, Scotland

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Catrine, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 1 minute ago

  @TSB I was able to use my memorable information earlier but back to getting an error message to re-set it back up

• 
  Caroline Wilson (@CarolineWils87) reported 7 minutes ago

  @TSB Hi, I've tried that. My husband has also just tried and he got a different message saying you are aware there is an issue.

• 
  MarcHughes86 (@marc_hughes86) reported 7 minutes ago

  @TSB yet again I can’t access my money because of your stupid app being down.

• 
  MarcHughes86 (@marc_hughes86) reported 11 minutes ago

  @TSB_News @TSB And yet we can’t access our money via the app with bills waiting to be paid….

• 
  Elliot Eastwick’s World Famous Hot Sauce (@WorldFamousHot1) reported 15 minutes ago

  @TSB The app freezes. Constantly. And has done for the past 3 years even after updates and new phones. It’s ****. You know it’s ****. You’ve done nothing about it.

• 
  Innovation Festival (@innovfest) reported 17 minutes ago

  @TSB visited Edinburgh branch - machines say you can pay in cash - you can’t - hence end up in long queue for service

• 
  Pam Medlock (@PamMedlock) reported 19 minutes ago

  Why is trying to get in touch with a bank almost impossible? Phone directs to online banking for answer then cuts out. @TSB make it simple I need to cancel an appointment

• 
  adrian pennington (@pennington1) reported 20 minutes ago

  @TSB Answer the effing fone! your customer service is a joke 👋 Welcome to a #LifeMadeMore. Need help? We’re here 7am to 10pm Mon-Fri | 8am to 10pm Sat-Sun |

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 23 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Joanne (@hain_joanne) reported 23 minutes ago

  @TSB Whats going on with our app, silly messages and cant log in?