Is TSB Bank down in Catrine, East Ayrshire, Scotland?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Catrine, Scotland
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Catrine and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (48%)
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Website (22%)
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Transactions (17%)
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Login (13%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Heyes
(@heyes_sue) reported
@TSB TSB, your customers have had no explanation why this has happened, can this be more transparent please??? More importantly, is this likely to happen again and what are you doing to mitigate the risks???. As a customer can I be assured that there has been no data breach!!!
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Karl Baird
(@Jorarl) reported
@TSB What is going on? Fix your computer system.
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Karen
(@karenhenry65) reported
@TSB Hi. I completed an online complaints form on 14th Feb and had no response or acknowledgement for an issue going back to August 2021. Your website says I would have had an acknowledgement within a week!! Can somebody help plze?
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Kieran
(@Kieranjl) reported
@TSB Reading through some of the comments is awful. You have made a error, customers are complaining and yet you seem to be just copying and pasting responses.
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Amanda Clarke
(@amanda_clarke19) reported
@nsandihelp Thanks for the reply. Turns out the payment issue was to do with my bank @TSB and not your fault. Money has been refunded now
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Derek Ritchie
(@geterdoneman) reported
@TSB I would have thought a banner on your online banking site stating the error would be the very least you could do - instead of customers stumbling onto the error. Yes you corrected it like it never happened. Like I said trust is a big deal when it comes to money.
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Ian Hankins ✝️
(@amgrumpy) reported
from
Wandsworth, England
@TSB how do I get to speak to a human being I’ve been on the phone three times now and I was in a branch yesterday and the problem she said was the company not you. I spoke to the company and they say they haven’t taken the money out. I know you’ve had some problems on the app.
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Dani Hall
(@literarytwit) reported
Did I just stepped into a time machine? Went to my (local) branch of my bank (just turned up) to sort out something complicated. The issue was patiently solved & I left with the direct line of someone I could call at the branch if I needed more help. Thanks Penelope @TSB Reading.
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emma stacey
(@ems970) reported
@TSB Thanks . My question was around the poor communication of the event , rather than the actual fact that the money was taken. I only found out it was a bank error by chance - so had wasted other peoples time trying to find out why they had charged me twice. I should have been told
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Gavin Daniell
(@GavinDaniell1) reported
@onixonst22 @StephRd_87 @TSB Tbh i don't have many problems with TSB..yeah the app crashes now and again. I'll wait to see how they deal with what's happened before i consider moving banks.