TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Camborne, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Camborne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LD1982 (@lynsey_davidson) reported 5 minutes ago

  @TSB going round in circles trying to sign in to online banking. Being told I haven't used my account so need to reregister to then be told I'm already registered. I can't remember my password and it's not letting me reset it

• 
  Simon Parry (@sparry951) reported 10 minutes ago

  @TSB Just a quick one. My credit card DD is due to go out on 7th May. Usually if you make a payment 4 working days before then it stops or reduces the DD. If I made a payment today would that stop it, bearing in mind Monday is a bank holiday

• 
  MarcHughes86 (@marc_hughes86) reported 11 minutes ago

  @TSB What’s the point as it will likely only happen again in the future! You never learn and constantly make the same mistakes and errors so I would rather take my money elsewhere thanks!

• 
  thisisnotcaitlinmoran (@thisisnotcaitl1) reported 11 minutes ago

  @TSB Hi Lesley, I've tried both. I can get into the site and into my account but when I click change details, it brings up that message. I changed my address and my email address at the same time which made things difficult. All I want to do is update my address. Cheers

• 
  Potters (@spotter75) reported 13 minutes ago

  @TSB So how can you describe it as being free of charges then - sounds like it is triggered when ever it’s paid off. So if the customer pays early (unless in the last 90 days) they will pay a fee. Your website doesn’t make it clear. Heard of Consumer Duty?!

• 
  Karly Everley (@KarlyEverley) reported 15 minutes ago

  @santanderuk @TSB No good changes so far experience by a longterm customer who has spent hours on the phone trying to get an account added to the app due to address format not syncing with my other account address when Santander set up the new account address! Will be moving all my accounts.

• 
  MBUR337 (@MBUR337) reported 17 minutes ago

  this in turn will allow @TSB to then provide information to a credit reference agency lowing your credit score which allows you as the customer credit to service a debt you may have at a better rate and being conned in to being locked into a full term with TSB 4/

• 
  Sian elise' (@sianelisexo) reported 21 minutes ago

  @TSB worse bank in the ******* world how can I not set up my ******* stupid login on a phone on your ****** app? Absolute bollocks

• 
  kayleigh (@kaymetz85) reported 21 minutes ago

  @TSB Considering the amount of people having this same problem this is clearly a problem on your end. My wi-fi is fine

• 
  JacquiB (@tripsfantastic) reported 22 minutes ago

  @TSB absolutely garbage customer service. Put two complaints through neither of which have been dealt with. These boots are made for walking