TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 01/16/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • shoegalvics Vicki Cotterell (@shoegalvics) reported

    @TSB Judging by all of my other experiences with your customer services dept, I already know that raising a complaint would be useless. I think just switching to a new bank that actually provides a decent service, will be far more effective at this point.

  • Lizzy23634326 Lizzy (@Lizzy23634326) reported

    @TSB would love to talk with someone ASAP as been trying to sort out issues with my bank all day the online chat won't help and the phone service made me go round in circles and now there clossed I'm really not happy 😡😡

  • WeeWillyWinkie2 Wee ***** Winkie (@WeeWillyWinkie2) reported

    @TSB any kind of timeframe for getting logged back into the site? i.e any idea on when you finish updating your online banking service?

  • Jorarl Karl Baird (@Jorarl) reported

    @TSB What is going on? Fix your computer system.

  • davecrispin dave crispin (@davecrispin) reported

    @TSB Well, that's extremely frustrating to say the least. Must be a year since I opened a #tsbbusinessaccount but I still can't use their #internetbanking service! What a #shambles 😡

  • BurnHim Moe 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍⚧️🏴‍☠️ (@BurnHim) reported

    @TSB Thanks for letting me know my card is now going to be cancelled because of your lack of communication to your customers which means that I can't access my money until a totally unnecessary replacement card arrives.

  • LouiHitch louise hitchings 🏴󠁧󠁢󠁳󠁣󠁴󠁿🌈 (@LouiHitch) reported

    @TSB I'm really confused what is going on? Are there still problems? This morning I went into my account and the balance was less than I expected... duplicated payments and then when I've just logged in again, my balance is higher than this morning. This is really stressful 😭😭

  • Paul_Coghlan Paul Coghlan (@Paul_Coghlan) reported

    @TSB Read my tweet. My issue is not the TSB duplication error but the lack of specific information about it. Also, how difficult it is to speak with a TSB representative. Text bots or automated call options that go nowhere don’t work, and leave your customers even more frustrated!

  • Marcova89510869 Marco valente (@Marcova89510869) reported

    @TSB Get my complaint sorted this complaint started in December and were nearly at the end of March 15 days to solve a payment issue ... yeah right can’t believe still not one person has called me #shitshow

  • NatalieCaddick Natalie Caddick (@NatalieCaddick) reported

    @SnoopApp please please please fix the link for @TSB, it hasn’t updated for almost 2 weeks now and it’s driving me bananas! This is really going to help me budget but not if it doesn’t link 😢