TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 11/26/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (18%)

    Website (18%)

  3. Transactions (9%)

    Transactions (9%)

  4. Login (9%)

    Login (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Hollymum28 Katherine Nagle 💙 (@Hollymum28) reported

    @TSB No point now as the payment needed to be made so we had to make alternative arrangements. This is not the first time the app has played up. We are going to look for another account that looks are their customers and actually provides a service

  • karenhenry65 Karen (@karenhenry65) reported

    @TSB Morning. Trying to make a payment from TSB acct to another Bank through app and no option to confirm payment. Partner has same issue. Needs to be done today for an online Easter shop which is scheduled. Any issues?

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel

  • HappyHysterical Ven (@HappyHysterical) reported

    @TSB Ah, the passport office won't issue a new passport without a bank statement of a new name. Is an unenrolled deed poll with two signatories not valid at Tsb?

  • WeWantEY RiceyB (@WeWantEY) reported

    @TSB bit of a joke trying to speak to you lot. Trying to move money between my own accounts and I need to speak to the fraud team. 98 mins and no answer. Terrible service

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • McGillycuddy101 KMcGillycuddy (@McGillycuddy101) reported from Lostwithiel, England

    @TSB hello there …. We’ve been trying to get through to customer services for over two hours. Is everyone on holiday? SOS!

  • ItsMrBenToYou Ben (@ItsMrBenToYou) reported

    @TSB you absolute bunch of Muppets, stupid idiot pillocks. Someone has set up an account in my name and used my address to do so but I can't actually get through to speak to anyone because your customer service is terrible. You ridiculous plums.

  • ThisIsSophieO Sophie O❤️ (@ThisIsSophieO) reported

    @TSB Hi, having the same issue - error message when trying to approve payment?!

  • knoxomous Iain (@knoxomous) reported

    @TSB Is there an issue with the Payments to Approve feature on the app? Unable to process anything at the minute and getting an error message.