TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

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  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 44 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JaCm (@JaCm2000uk) reported 5 minutes ago

  @Ginger_Tucci @TSB They closed our local branch and brought a weekly bus in. I used to watch people queueing in the rain to access their own money. TSB actively hate their customers

• 
  Poppy Fields (@Teresa2611) reported 6 minutes ago

  @TSB I need to register a power of attorney but the phone & online keeps asking for account details. We don’t have account details & we don’t have TSB accounts ourselves. We just need to register the LPA with you. Help!!

• 
  Oli Ashman (@OliAshman) reported 14 minutes ago

  It "kicked off" a little bit in the local @TSB bank this morning. A lady was complaining loudly about not being able to pay money in at the counter after being directed to use the machine, the guy at the machine was getting frustrated with it and ended up punching it! The queue were complaining amongst themselves about how the bank only had one window open. I kept quiet because I knew people wouldn't accept why it is like this in most UK businesses. People cost too much to employ, successive governments has made this more and more expensive so businesses have no choice but to cut staff. Most of the UK's current problems is down to staff and pension costs. The only way to improve this is: 1. Reverse the employers NI rise 2. Raise the age employers have to auto enrol and contribute to pensions for staff 3. Link minimum wage increases to inflation, capped at 5% and collared at 2.5% If the 3 measures above were enacted the UK would feel like it is improving as time marches on and in 10 years time the situation would feel a lot better.

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  Jess Foxley-Brookes (@JFoxleyBrookesx) reported 15 minutes ago

  @TSB I dont think its the Internet because its happening whether im connected to WiFi or using my data. Must be a problem with the app itself.

• 
  MBUR337 (@MBUR337) reported 18 minutes ago

  As rather than paying well over their current minimum minimum terms you will end up paying their minimum terms placing yourself as a customer on a persistent debt register then switching @TSB from providing false info to non-false info to credit reference agencies 3/

• 
  Skała (@Skalaprp) reported 18 minutes ago

  @emmah80 @TSB Having same issue

• 
  Richard Hyland (@richardhyland) reported 19 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Ginger Tucci (@Ginger_Tucci) reported 25 minutes ago

  @WorldFamousHot1 @TSB I actually really enjoy trying to log in 68 times just to check some bills have been paid - EVERY MONTH. It really makes you feel valued as a customer that they haven’t addressed the issue in 4 years.

• 
  Lee Hewat (@Leehewat28) reported 28 minutes ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Keith Ambler (@keithbfc) reported 30 minutes ago from Leyland, England

  @TSB yet again the app does not work, saying ive either no Web connection or if it very slowly connects, sorry we werent able to do that appears. Awful been nearly 2 hours now.