TSB Bank status: access issues and outage reports

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

• 
  David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported 44 minutes ago from Treharris, Wales

  @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee Hewat (@Leehewat28) reported 1 minute ago

  @TSB Is there an issue with the biometrics function on the app? Everytime i try to log in with my fingerprint, i get an error message saying i need to set it up again? I was able to use it last night but then today i have had to use my memorable info everytime.

• 
  Paul (@unsynq) reported 3 minutes ago

  What ******** are you lot playing at? I know you have scheduled maintenance tonight but why ******** is it at 9:55pm! It clearly states on the app and your website it's to start at 11:30pm.. You lot schedule more maintenance than a maintenance man doing maintenance. @TSB

• 
  Tony Drake (@TonyDra61431085) reported 6 minutes ago

  @TSB 190th time of asking is it legal for you to send default notices to a different address where I've never lived at or registered with you,what action has been taken against the rouge employee working in your customer service team

• 
  Richard Hyland (@richardhyland) reported 9 minutes ago

  Of course @TSB is down, it’s payday and people actually want to use their banking services. It’s becoming a joke

• 
  Geoff (@geoffb37) reported 10 minutes ago

  @TSB block on card and I get out thru to fraud help centre mombai , really deplorable customer service , now on call for 40 mins . Been a loyal customer for years and now moving.

• 
  Tyler Smith (@TylerSmith8888) reported 14 minutes ago

  @StefanDavies995 @TSB There must be mate, mine is saying I don’t have an account but it’s letting me log in

• 
  Donna. Adult Human Female.Drunk Goose Club Member (@brewbich) reported 19 minutes ago

  @TSB what the hell is wrong with your app, this will be the 2nd day I have been unable to access my account, and yes I have turned my phone on/off uninstalled and reinstalled app

• 
  Sparky Shiny (@sparkyshiny) reported 21 minutes ago

  @TSB Unable to search in the app longer than periods of 3 months. That's ridiculous and pathetic because I don't remember the dates and therefore I'm unable to search that way. HELP

• 
  David M Stewart (@dms17869) reported 22 minutes ago

  @TSB worst customer service ever....third time account blocked for no reason. Twice my account has been restored over chat, however the person named Lax Sharma decided not to help today and closed down the chat cause she couldn't be bothered, very poor display of help.

• 
  𝔏𝔢𝔴𓅪 (@Schnxbel) reported 22 minutes ago

  @TSB hi, I have an issue could you please help me?