Is TSB Bank down in Caerphilly, Wales?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Caerphilly, Wales
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (55%)
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Website (17%)
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Transactions (14%)
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Login (14%)
Community Discussion
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TSB Bank Issues Reports Near Caerphilly, Wales
Latest outage, problems and issue reports in Caerphilly and nearby locations:
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sofia
(@sofiaBswaine) reported
from
Barry, Wales
@TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@TSB @wrxmanpaul My app and browser site down too
TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Gillian Ditch 💙👩🏻🎓😷 #Johnsonout
(@gillditch55) reported
@technologytotea @SwailesRuth @TSB Automation has gone too far already imo. It has led to a rapid decline in customer service e.g Boots/all utilities/Evri etc etc Hate it. As for those wretched virtual assistants 😵💫😵💫
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David harwood
(@Harwood111) reported
@TSB That’s my point, I work till 5 everyday and the counter service isn’t available on a Saturday.
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Lauren ♡
(@laurensinnett_x) reported
@TSB you say to call a number, 2 days ive been trying to contact you on hold 40+ minutes a time with no response, bloody awful.
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Colin Botfield
(@BotfieldColin) reported
@TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms
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Mark Spence
(@SpenceDMark) reported
@TSB Lots of social media posts about banks changing T&Cs. Specifically access to money during difficult economic times & limiting my access to my money. Can you clarify what conditions TSB has in place for account@ without sending me War & Peace 2 million word full T&C document
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Ruth Swailes
(@SwailesRuth) reported
@gillditch55 @technologytotea @TSB I went into the branch because I wanted to deal with a sensitive issue in person. I’m afraid all I got was a “computer says no”type response.
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Kerry
(@kerrywoolf) reported
@TSB someone has fraudulently applied for a personal loan. I have been waiting on the phone for over 20 minutes trying to report this. Can someone help me please
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Rwairconditioningltd
(@Rwairconditioni) reported
@TSB It would be nice to talk to someone, but you closed the branch, would be nice to stop a lost cheque, won't do it over the phone, have to drive for 1.5 hours to sort this. As a business customer, this is shocking
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Stuart Thomson *Public Affairs*
(@Redpolitics) reported
Wow stunning customer service from @TSB Block a payment and end access to my internet banking which is good. Prevents fraud. Then a text to say please call. 20 mins later still on hold but you are very busy so that is fine….
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Ruth Swailes
(@SwailesRuth) reported
Relying on public transport might feel after experiencing what I have today. Some things can’t be done through internet or phone banking and require a human touch, both of which were lacking today at @TSB. Hugely disappointing after the excellent support they gave us last year.