TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 11/24/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • rachgriffiths89 Rachel Griffiths (@rachgriffiths89) reported

    @TSB ordered my daughter a new bank card last week. Arrived today, via redirection service though! TSB have sent it to our old address! Despite after checking her online account that the new address is on there?! Any explanation for the error? Had we not got the redirection…

  • RAClempson Robin Clempson (@RAClempson) reported

    @TSB I’ve been with you for years but your shocking customer service will be making me leave. Trying to cancel a silver account add-on impossible on app, website , can’t get appointment with a branch. Terrible I can do it all in my app with @Barclays !

  • MichaelLaycock9 Michael Laycock (@MichaelLaycock9) reported

    @TSB I have 2 eroneous debit card transactions from last Fri 13th. Can you please advise when will these be removed and the money re-credited to my account. Is it a set number of working days for a merchant to request any money before you remove them.

  • Debbiecrosbie1 Debbie Crosbie (@Debbiecrosbie1) reported

    @mark_a_ellison @TSB Sorry to hear you have been having problems. I have asked the @TSB team to get in touch.

  • StuartTibbles6 Stuart Tibbles (@StuartTibbles6) reported

    @TSB hello I have a problem with my account

  • SteEngineer1 Ste_Engineer (@SteEngineer1) reported

    @TSB @ApTapUK Answer your phones FFS been on hold over a hour, shocking customer service..😡😡😡

  • bill_awe Will (@bill_awe) reported

    @TSB Had a disappointing call with customer service why is it that you are having trouble with processing Apple purchases via business debit card??

  • SusanGl26020026 Susan Rae Glass (author) (@SusanGl26020026) reported

    @TSB what is wrong with your Internet banking? It's such a struggle to access it recently!

  • LucindaGraceT Lucinda Grace Taylor (@LucindaGraceT) reported

    @TSB sheer disappointment. After 15 years loyalty to you, there’s fraud on my account today and TSB unwilling to fix and say nothing they can do despite clear evidence of fraud and myself being a victim…I’ll be contracting the financial ombudsman for the first time ever.

  • CourtMarshallx Courtney (@CourtMarshallx) reported

    @TSB Hi. Do you allow third parties to verify bank details. I’m trying to add my bank account details to my motability account and it won’t verify them. They said the issue could be with the bank so just wanted to check. Thanks.