TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 03/30/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (15%)

    Website (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew06372804 Matthew (@Matthew06372804) reported

    @TSB @_Milli_Milli I have done all this. Even got them to delete internet banking and reregister. Went back through the checkout and went to authorise payment again and exactly the same problem. Iv literally opened up another account and transferred money into that so I could access it

  • slyons79 Stephen Lyons (@slyons79) reported

    @TSB DO YOU KNOW WHO YOU HAVE TAKEN DUPLICATED PAYMENTS FROM OR DO WE NEED TO GET IN TOUCH TO LET YOU KNOW? HOW LONG UNTIL YOU FIX THIS ISSUE. DO YOU KNOW WHAT DATES YOU TOOK DUPLICATE PAYMENTS FROM - IS IT JUST 2ND MARCH OR ARE THERE OTHER DATES. SOME ACTUAL INFO WOULD BE NICE TSB!

  • Pyle19Chris Chris Pyle (@Pyle19Chris) reported

    @TSB how long till our money goes back into our accounts we are a family if 4 with 39p left after your error and have no electric credit left and are unable to top up due to your error you have had plenty time to credit peoples accounts why should the customers suffer

  • leemac1872 Lee McManus (@leemac1872) reported

    @TSB This isn’t good enough sitting with no money in my account because of this error. Customers should also be compensated for this.

  • tazzajay23 Tamsin James (@tazzajay23) reported

    @TSB your duplicate payments error is the final straw for me and I expect many others. Constantly having issues with you. When are the payments going to be refunded, we all have bills to pay and the fact this is still ongoing is not good enough.

  • Discodebz Debz (@Discodebz) reported

    @TSB This bank is a joke. Constant problems and never get to speak to a single person. It’s happened to everyone I know that has a TSB account and it’s not ‘some issues’ it’s a very serious issue

  • Mysti211 Nikki (@Mysti211) reported

    @TaosdU @TSB My husband had over £700 taken out! He came home after working a night shift so stressed. He thought it was fraud transactions. Not what you need after a night shift, ready to go to bed to stay holding on the phone for TSB to answer. Disgrace @TSB

  • Matthew06372804 Matthew (@Matthew06372804) reported

    @TSB @Redacted55 No . Been ongoing since Saturday for me. The man on the chat service advised me to log out and try again tomorrow hah. In the end I moved the money to a different account, had to phone up to confirm the transfer but at least I can spend it now

  • PhilSingh_com Phil Singh (@PhilSingh_com) reported

    @TSB Just realised my account has been emptied as you’ve taken more than one duplicate payment and now I’m showing overdrawn 😕… when will the issue be fixed please do we have a timescale?

  • __elliemae ellie (@__elliemae) reported

    Sick of the absolute shambles of a service @TSB provide! Duplicate payment taken from my account??? 🤯🤯🤯