TSB Bank

Is TSB Bank down in Caerphilly, Wales?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 10/24/2025 05:45

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Login (23%)

    Login (23%)

  3. Website (18%)

    Website (18%)

  4. Transactions (9%)

    Transactions (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • victoriacuckson Victoria Cuckson 🇵🇸 🇾🇪 🏳️‍⚧️ (@victoriacuckson) reported

    @TSB It wouldn't send me a one of passcode. I've used another account from a different bank for the purchase now. But still unable to access my online details even with the pass code text I received.

  • sarannej Floweroscotland (@sarannej) reported

    @TSB Still nothing. Same problem with a frozen button.

  • AndyGodsall Kernow Santa (@AndyGodsall) reported

    @TSB What is going on with you - my wife is trying to sort out a payment and the 6th question you have asked her in order to establish if she is who she says she is to ask 'do you go to church?' - WTF do that have to do with you!? #tsb #getreal #toomuch

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @TSB the login menus have changed on your website? It's asking for direct inputs rather than drop downs. Is that correct? I want to login to online banking but can't because it's different than usual.

  • WaiWai6875 WaiLee (@WaiWai6875) reported

    @TSB the approve payment function doesn’t work, is there an issue with the app? My iPhone software is up to date.

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.

  • oldclassiccar Old Classic Car (@oldclassiccar) reported

    Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb

  • davemac1976 davemac1976 (@davemac1976) reported

    @TSB The fact I also have to wait for an access code to be texted to me before I can even access my account just adds to the annoyance. Is there anyway of opting out of this?

  • leepcollins Lee Collins (@leepcollins) reported

    Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?

  • TallestTim TallTim 🇺🇦 (@TallestTim) reported

    Hi @TSB . I've had someone incorrectly set up my mobile number as their "reminder" service and it's really annoying. How can i resolve this please?