TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 11/30/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (58%)

    Mobile App (58%)

  2. Transactions (17%)

    Transactions (17%)

  3. Website (17%)

    Website (17%)

  4. Login (8%)

    Login (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonJacobs Simon Jacobs (@SimonJacobs) reported

    @TSB Thanks for the huge amount of help here. Seems your social media is about as good as your back end I.T. The only saving Grace is that I didn’t use @TSB as a business or personal account. Lucky escape from incompetence…

  • ThisIsSophieO Sophie O❤️ (@ThisIsSophieO) reported

    @TSB Hi, having the same issue - error message when trying to approve payment?!

  • McGillycuddy101 KMcGillycuddy (@McGillycuddy101) reported from Lostwithiel, England

    @TSB hello there …. We’ve been trying to get through to customer services for over two hours. Is everyone on holiday? SOS!

  • HappyHysterical Ven (@HappyHysterical) reported

    @TSB Ah, the passport office won't issue a new passport without a bank statement of a new name. Is an unenrolled deed poll with two signatories not valid at Tsb?

  • BenJHornby Ben (@BenJHornby) reported

    @TSB fix the issue with payments to approve asap and stop shutting down all your branches

  • rjmccole Ryan McCole (@rjmccole) reported

    @TSB any chance of some support please? Chat is not open, can’t DM and nothing on FAQs … is there an issue on the mobile app? Approving payments isn’t working and I need to sort today for ISA. Pls help thx

  • pinkjockalypse jamie robertson (@pinkjockalypse) reported

    @TSB 1. Today as a new customer I had to go into your branch because the pin u sent me for my new card didn't work. Not a good start TSB.

  • lisa_lsjhaydon lisa haydon (@lisa_lsjhaydon) reported

    @TSB Still having technical issues!?

  • bigjohnh40 John Hallam (@bigjohnh40) reported

    @TSB Why are payments sitting pending on my account that have already been paid. They have been there for a week. Originally there were 7 of them, now down to 4. It has caused me to go overdrawn when I know I am not.

  • MikeMoragn Mike Morgan (@MikeMoragn) reported

    @TSB Your 0345 number. Was on for 50 mins then battery went on phone .been on for 40 mins now..chat bot says sorry I am in training and can't help you with that .. nearest branch 70mile round trip on country lanes in next county Don't have the diesel