TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 12/11/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesst71365168 james stevens (@jamesst71365168) reported

    @TSB Yes but what can they do? They cannot lower the criminal interest rates? We either sell to down size or get repossessed or pay the extra amount through the nose and have no life

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Why on earth does TSB think this is an acceptable service process? To pass all security, to have done nothing wrong or remotely suspicious..then have my account and online banking locked..and expect me to drain time out of my life, holding for your convenience? Disgraceful.

  • conorgsmyth Conor G. Smyth (@conorgsmyth) reported

    @TSB I urgently need action! This level of service (lack of!) is #diabolical and has disrupted my afternoon and now early evening! I need account reinstated and transaction approved.

  • ERoadcraft EllisRoadcraft (@ERoadcraft) reported

    @TSB hey- is there a separate account for Business banking? I’d love to find out if there is a plan to resolve the connection problems with the TSB-Xero Accounting software interface?

  • hel54321 Helen B (@hel54321) reported

    @TSB why is the app offline for so long?? Its been hours and hours. People need access to their account details now!!

  • sixersarmy Abi (@sixersarmy) reported

    @TSB hi I’ve got an issue I need help with asap

  • SueWilkesauthor Sue Wilkes (@SueWilkesauthor) reported

    @TSB Hi Tom I just got through to speak to a lady after being on hold for 80 minutes. Sorry to say I think this is very poor customer service.

  • Samantha_Soe Sam the Spud 🥔 (@Samantha_Soe) reported

    Trying to open a joint bank account with my husband who is ALREADY a TSB account holder but…the terms are a bit old school and we couldnt open the account. @TSB just lost a customer, more like TWO but I bet it’s not a big deal ay @TSB ?

  • jeanb4 jean barkley (@jeanb4) reported

    @TSB that’s the end of our relationship been with you forever and now you’ve got us signing into our online accounts to ok payments - and even when we approve them the next day you cancel suspecting fraud??? Wtf?? How many hoops do we jump through? No shopping coming now! Thanks

  • the_staveros @thestaveros (@the_staveros) reported

    @TSB Even though i'm leaving after 15 years..I'd welcome the opportunity to speak to someone senior with actual policy powers within the org, to go through the many and varied issues I've had..to help you save more customers who will leave. It is so, so bad, honestly.