TSB Bank

Is TSB Bank down in Caerphilly, Wales?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Caerphilly, Wales

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Caerphilly and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Caerphilly, Wales 11/18/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports Near Caerphilly, Wales

Latest outage, problems and issue reports in Caerphilly and nearby locations:

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @TSB @wrxmanpaul My app and browser site down too

  • sofiaBswaine sofia (@sofiaBswaine) reported from Barry, Wales

    @TSB I’ve made two payments to my CC but the amount I owe hasn’t gone down on the app?

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • JustNice89 James Brown (@JustNice89) reported

    @TSB No I don’t. Any way you can help?

  • lauriefletcher Laurence Fletcher 💙 (@lauriefletcher) reported

    @TSB Well I could have done that if I could have gotten through to “customer service”. The statement does not say the account is active, the fact you have sent a statement showing my previous credit limit implies you haven’t closed the account.

  • farquhar_ D & G Farquhar (@farquhar_) reported

    @TSB all very well if someone would answer the call- I have lost flight prices etc before because of your bank issues- I just want to pay things at the time and expect a better service from Tsb

  • farquhar_ D & G Farquhar (@farquhar_) reported

    @TSB All very well your standard response but as no one answers your phones and time critical for payment what is the point- thought payment approval was meant to make things easier - been a customer for 40 years and yr bank is giving terrible service nowadays

  • farquhar_ D & G Farquhar (@farquhar_) reported

    @TSB useless -what is it with tsb-another approved payment x 2 rejected when back to payers site - this happened before . Nearly lost out on time restricted tickets because of their incompetence and you can’t get an answer on the phone - thank you mbna for bailing me out again

  • scotastic chrisscottphotograph (@scotastic) reported

    @TSB I’m assuming your app is down yet again? Any news on when it’ll be fixed please 🙄

  • carldhudson Carl Hudson (@carldhudson) reported

    @TSB WHY are your payment authentication text NOT arriving? Trying to do online shopping and needing secure code to text, which is normally fast, but not working today! Sort it!

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB Cheque missing after being posted to TSB on 24/11/22. Have spoken to "Zoe" customer service agent about complaint, not happy with the result so I asked to speak to someone above her and was duly informed that there is no one. I have GOT to PAY for this DIRE SERVICE.

  • IDetestSNP 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧Scotch whisky🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IDetestSNP) reported

    @TSB I was informed by "Zoe" that she doesn't give out her last name and that she is the "only Zoe" in customer services. As she is the only person called Zoe, you can get all the details from her.

  • khaliq_sheikh sheikh (@khaliq_sheikh) reported

    @TSB Can't login via Android app to approve payment. OTP fails and keep getting 'We weren't able to do that', re-installed app as well. Had this issue for weeks, I can login via browser, but no way to approve a payment via browser! What do I do?