TSB Bank

Is TSB Bank down in Bury St Edmunds, Suffolk, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Bury St Edmunds, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Bury St Edmunds and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Bury St Edmunds, Suffolk, England 05/09/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (24%)

    Website (24%)

  3. Transactions (15%)

    Transactions (15%)

  4. Login (15%)

    Login (15%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NelsonSsenyange CERTIFIED BENZ CONNOISSEUR (@NelsonSsenyange) reported

    @TSB need some help

  • davienet みやな花輪さん (@davienet) reported

    @TSB @TSB what exactly do the staff do on a Saturday morning? Your website makes no mention of there being no counter service on a Saturday at the opening time section of your website (attached) - maybe note this on the opening times section. Absolute toytown bank.

  • davienet みやな花輪さん (@davienet) reported

    @TSB Question- what is the point of your your Greenock branch opening on a Saturday with no counter service. 3 staff doing not very much, but can’t withdraw any money. My 10yo daughter going to Eurodisney tomorrow and wanted to take out the cash she’s saved up. Farcical.

  • dmorrison2uk David Morrison (@dmorrison2uk) reported

    @TSB been unable to login to my account for 24 hours now. Android phone, Ipad and laptop. Online complaint sent. Numerous phone calls with no answer. Absolute disgrace

  • thereloadzZ ReLoAdZ (@thereloadzZ) reported

    @kathv2504 @TSB Seem to have the same issues is your working now.?

  • stephenallan31 Steph Allan (@stephenallan31) reported

    @TSB Sophie it's Mr SK Allan Again why can't you help recoup my money Then I can get ny address changed Thanks Mr S K Allan .

  • Jilly0583 Jill😊 (@Jilly0583) reported

    @TSB when will the "technical issues" be resolved? I cant log into internet banking and cant pay any bills as no access to authorise payments!

  • mrs_sock Steph 💙🖤🌈🐺 (@mrs_sock) reported

    Reading all the tweets about the problems verifying payments @TSB - it is not a small number of customers. Any idea when it will be resolved?

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB What a joke @tsb so secure even the customer is locked out of their own money!

  • kathv2504 Kathryn Valentine (@kathv2504) reported

    @TSB Why are card authorisations not working? @TSB love to be enjoying the bank holiday weekend as implied but I've been on the phone for 1hr 30mins and your app authorisation and OTPs are not working!