TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 01/09/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (65%)

    Mobile App (65%)

  2. Website (20%)

    Website (20%)

  3. Transactions (15%)

    Transactions (15%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • bchypnotherapy Becky Armstrong-Corbett (@bchypnotherapy) reported

    22/04 of this year I raised an issue with @TSB oh so many promises of customer service will get in touch etc. They didn’t, so, bye bye I’m going with another bank that doesn’t discriminate against disability like #tsb #notdisablityfriendly

  • CreamQuackered Lees (@CreamQuackered) reported

    @TSB the mobile app isn't working! Tried to log in 8 times in the past 14 hours and the login page just loads for a minute before timing out? I have a time critical transaction I need to make please fix!!!!!

  • R4gyL0bLdtYCnNb ... (@R4gyL0bLdtYCnNb) reported

    @davidhillfm @TSB Wouldn't bother! Apps and online banking seem to be down at the times you need them most

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB I need help today. What can I do @MartinSLewis .This is so wrong.Iv never been this upset. I work hard for my family , I have worked for this money and just want my wage. I really do need it, how am I meant to make £3.60 last. Also have a 3 year old to look after. Please help me

  • Flagtwister Flagtwister (@Flagtwister) reported

    @TSB Your business banking phoneline is probably the most difficult automated service to get through, it seems to deliberately funnel you away from speaking to an advisor. Also, your complaints form won't even load. Can someone get in touch pls, otherwise I'm closing my account

  • SeanSadlerZW 🇺🇦 Sean Sadler ACIRO (@SeanSadlerZW) reported

    @TSB Your Sheldon branch needs more staff. Only one person on the counter and they have to accept a G4S delivery. Queue out the door. Cash acceptance machine not working.

  • COdimma Chuddy Odimma (@COdimma) reported

    @TSB Mobile banking and card payment not working.

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB I’m sorry, but this isn’t going to help me now. I will be complaining and going straight to the ombudsman but want am I suppose to do in the meantime. I have literally £3.60 to my name. TSB have caused so much financial hardship n don’t think Iv ever been this stressed.

  • LilHayley2 Lil Hayley (@LilHayley2) reported

    @TSB can someone help pls before I have to set off for my 3 n 1/2 hr walk to your branch with my 3 year old as I have no money or car as you haven’t allowed my work to pay me.

  • Suegatta Sue Ivins (@Suegatta) reported

    @TSB I doubt the version matters—but I’m using IOS 15.6.1 at the moment. Just to add that I tried to turn on text alerts using a laptop today (used my work machine) but the page on text alerts doesn’t have any content—just a blank page. Think it’s broken.