TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 01/21/2026 21:15

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • NellumNai NellumNai (@NellumNai) reported

    @TSB Why isn't that anywhere on your website then? I googled "TSB credit card ways to pay" and that isn't listed. What a faff.

  • LynnKerr1982 Lynn (@LynnKerr1982) reported

    @TSB I can’t access my online banking no OTP is coming through either on the website or the app! Never had this issue before, what’s the problem??

  • Bitterlaketrout Matt Senior (@Bitterlaketrout) reported

    @TSB Are you aware of any issues making instant payments to moneybox (who manage lifetime ISAs)? My partner and I are TSB customers and she has had her payments blocked

  • stevanuk Stevan haswell (@stevanuk) reported

    @TSB what a pile of shite your customer service is totally shocking

  • carlylyall Carly Lyall (@carlylyall) reported

    Despite the call handlers being very pleasant, terrible service from @TSB this afternoon - 3 hours trying to make a payment despite giving notice on Tuesday!

  • RobertMulhern1 Robert Mulhern. (@RobertMulhern1) reported from Heckmondwike, England

    @TSB is there an issue transferring money between accounts, not allowing me to do it?

  • ManInTheMoon_2 Man In The Moon _2 (@ManInTheMoon_2) reported

    @TSB Follow-up... Not only is this a concern viz my direct banking issues, this is an issue with my @Experian_UK credit score which had been dropping in recent weeks, despite there being no action.

  • ManInTheMoon_2 Man In The Moon _2 (@ManInTheMoon_2) reported

    @TSB You have a problem with protecting the customer's personal data. I called today to cancel a card and was told that my current address is not the address registered on my account.

  • RealBenSibley Ben Sibley (@RealBenSibley) reported from Locks Heath, England

    Was anyone else affected by @TSB 's issue whereby they took payment twice? Just wondering if you have had it refunded yet as the 24-48hrs has now passed and I'm still waiting.... 🤦

  • sellebrityfan74 ♥❤ Alex ♥ ❤ (@sellebrityfan74) reported

    Anybody having issues with @TSB with payments