TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 01/17/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • lg01 Lynda Gauld (@lg01) reported

    @TSB So, partial success, I can now access my accounts, so know that there’s funds there, but online payment using debit card constantly declined. Also at ATM. I’m sorry, you’re sorry, but I still can’t buy stuff or get my money. Not good enough. Starling here I come.

  • Chris_Holmes_1 Chris Holmes (@Chris_Holmes_1) reported

    @Tiggerjoh @TSB @TSB for those still having problems, I seem to have figured a work around on my mobile app. Instead of using fingerprint, use the standard login. So far this has worked everytime when fingerprint has failed.

  • S_A_Jcqs SJ (@S_A_Jcqs) reported

    @TSB App down for me since at least 8am this morning… absolute joke, not like I need to pay rent today or anything 🤡

  • NeniCD Neni C. D. (@NeniCD) reported

    @TSB my card was just declined at a supermarket and just read tweets about online and apps being down. What do you suggest I do?!? 😖

  • lg01 Lynda Gauld (@lg01) reported

    @TSB @ReviewsRishi No, it has not! I still can’t access accounts via phone app or internet. Card still being declined and not working at ATM. No idea if payments due at midnight have been made; can’t access money, can’t transfer either. Bloody nightmare - yet again!

  • NicoleR11431985 Nicole Richardson (@NicoleR11431985) reported

    @TSB Mines finally working

  • weallneedabeefy michael richardson (@weallneedabeefy) reported

    @TSB @TSB any updates on the issue you are having, I would like to be able to use my money in my accounts???

  • Chris_Holmes_1 Chris Holmes (@Chris_Holmes_1) reported

    @monkhouse_david @TSB No problem and I agree

  • GrRogan Gail Rogan (@GrRogan) reported

    @TSB You have been down all day this is just not good enough😡

  • MeechanGreg Greg Meechan (@MeechanGreg) reported

    @TheFCA Anyone at @TheFCA considering telling @tsb to get their act together. People being denied access and information about their own money for most of today and no signs of an outcome and very little information.