Is TSB Bank down in Burton upon Trent, Staffordshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (69%)
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Website (13%)
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Login (13%)
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Transactions (6%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki
(@Mysti211) reported
@TaosdU @TSB My husband had over £700 taken out! He came home after working a night shift so stressed. He thought it was fraud transactions. Not what you need after a night shift, ready to go to bed to stay holding on the phone for TSB to answer. Disgrace @TSB
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Gill Warr
(@gill_warr) reported
@TSB That isn't the point yet again it is another issue with TSB. My daughter had to go to school with credit in her phone so if she has a problem on the way home from school she can't contact me. I can't video call her either as she has no data. Money should not have been taken
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Donna Patterson
(@cupofuckoffee) reported
@TSB @danben2006 Phew I’m down over £80 thought I was going crazy How long will this take to go back on to my account??????
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Stephen Lyons
(@slyons79) reported
@TSB DO YOU KNOW WHO YOU HAVE TAKEN DUPLICATED PAYMENTS FROM OR DO WE NEED TO GET IN TOUCH TO LET YOU KNOW? HOW LONG UNTIL YOU FIX THIS ISSUE. DO YOU KNOW WHAT DATES YOU TOOK DUPLICATE PAYMENTS FROM - IS IT JUST 2ND MARCH OR ARE THERE OTHER DATES. SOME ACTUAL INFO WOULD BE NICE TSB!
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Dan Whelan
(@dwhelan1979) reported
@MoneySavingExp @TSB They have known about this issue all morning and still haven't refunded the money and are just sending out the same apology message to everyone with no update about when we will get our money back... I am personally down £1505 !!!! 😡🤬
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𝗸𝗮𝗻𝗱𝗶𝗰𝗲
(@xRockyRaccoon) reported
@RSmithy82 @TSB They won’t respond anything different on phone or will temp close inbox - best thing to do is issue a formal complaint, request compensation and escalate to independent authorities if not satisfied! Seen other people say refunds will be made before end of the day - we’ll see!
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Matt💙
(@Yorm77) reported
@TSB When is this issue likely to be sorted ?
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Rachel Stott
(@r333chs) reported
@TSB And what about people who incur charges? There’s no mention of that in your standard response, I’m now in my overdraft thanks to this error
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Melissa
(@mipx) reported
@TSB You will be losing a customer today. Taken several duplicate payments from my account and can’t get through to anyone to fix it. I see hundreds of other people experiencing the same! Not good enough.
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Tamsin James
(@tazzajay23) reported
@TSB your duplicate payments error is the final straw for me and I expect many others. Constantly having issues with you. When are the payments going to be refunded, we all have bills to pay and the fact this is still ongoing is not good enough.