TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 05/13/2025 08:20

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (43%)

    Mobile App (43%)

  2. Website (25%)

    Website (25%)

  3. Transactions (14%)

    Transactions (14%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • iancourtracing Ian Court (@iancourtracing) reported

    @TSB Hey any chance you can either take off your "approve payment" button or at least get it working. I have some bills I need to pay today.

  • schnitzzz1 schnitzel (@schnitzzz1) reported

    @TSB Your app isn’t working on Apple products & your call centres are lying to customers about when it’ll be fixed. What more do you need to know?

  • hannahmac35 Hannah Thomson (@hannahmac35) reported

    @TSB That is what my issue is. I couldn’t pay for my shopping today as I had no working card. And then put on hold for ages to be transferred to fraud to be told the same thing!

  • secretagent Lydia Towsey (@secretagent) reported

    @TSB 1 of your machines has taken money from my account, but KEPT the money! Your bank was closed & there appears to be no way 2 contact you unless you're a TSB customer - even in the case of such fraud. Please contact us urgently so we don't have to worry about this until Monday

  • AndrewS01250914 Andrew Scott (@AndrewS01250914) reported

    @TSB Well I've never been to a bank who point blank refuse to allow you to pay in cash or cheques at the counter, so was just wondering exactly why you have a counter service. I'm at a loss as to why else I'd visit a bank other than to deal with money? 🤔

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @TSB @AuntWinifred None of which will work. Unsure why TSB seem reluctant to issue bulletin explaining there is a widespread issue with the payment approval on the app. Far better to be honest than to request customers jump through a series of hoops which ultimately will make no difference.

  • RickybirchP R.BIRCH (@RickybirchP) reported

    @TSB Does tsb realise that you can't get access to information on savings accounts on its APP. At least a week now. WHY IS THIS SO?

  • Gaz__K GazK (@Gaz__K) reported

    Hey @TSB why is your app so ******* ****?

  • parkinette Wendy Parkin 🟨🟥 #freethenorth 💙#nhsnotforsale (@parkinette) reported

    @TSB Help please! I just did my supermarket shop, went to the TSB App to approve the payment but the “approve payment” button will not work. I cannot complete/checkout the order until it does. Going round in circles 😠

  • MaryMakinde_ Mary Makinde (@MaryMakinde_) reported

    @TSB Great, now I am unable to log in to my account. This is a complete failure!