TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 11/22/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • _kathaar beergrind (@_kathaar) reported

    @TSB every time i try and set up a payment online i get an error. sort that out eh?

  • MartinL48811652 Martin Law (@MartinL48811652) reported

    @CBers @TSB I am having the same issue. Mobile device and it arrives about 20-25 mins after. By that time the code doesn't work. Tried a few times both app and web page exactly the same.

  • JamesMcHugh1988 James McHugh (@JamesMcHugh1988) reported

    @TSB I have just requested a code from starling bank and that came through straight away, so there is no problem with my text messaging service

  • isabellbowcrisp isabell bowcrisp (@isabellbowcrisp) reported

    @TSB I can't access the website. It keeps trying to send a otp that doesn't arrive until too late, so that when I enter it, it doesn't work

  • mcgowan_mcgowan James Mcgowan (@mcgowan_mcgowan) reported

    @Johnmcg901 @TSB Been able to deposit cheques on BOS App for years & I’ve never had any issues with either online or the App….

  • FraserR35713004 Fraser Ross (@FraserR35713004) reported

    @TSB The IT for this organisation is absolutely pathetic. It's barely worked all weekend. It constantly asks for a one time password and yet the glitch doesn't bring up the box to put the code in!!!!

  • folicacid I (@folicacid) reported

    @AskNationwide Cheers Kerry. It looks like @TSB are the only antiquated bank who won't let me make a CHAPS payment online. A shame, as I enjoyed being a customer, but it's time to say goodbye and go modern!

  • CBers CBers (@CBers) reported

    @TSB What's up with your OTPs today? Been waiting for 10 minutes for a text message so I can login to MY account. Please help. #OTP #NOTRECEIVED

  • RedLaser4000 RedLaser4000 (@RedLaser4000) reported

    @TSB don't know why you need a DM, I described what is happening. This has been raised before as a fault. Surely your technical teams keep a list of what has gone wrong and whether they fix it?

  • laurafromaura Laura Sutherland - stakeholder specialist (@laurafromaura) reported

    Bloomin’ @TSB has lost a loyal business banking customer today! What a bunch of stakeholder-blind, tone deaf corporates. If you need a hand in stakeholder engagement and communication, I might know an expert… she’s not cheap though…