Is TSB Bank down in Burton upon Trent, Staffordshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (65%)
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Website (20%)
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Transactions (15%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Karlsson
(@StefanComrz) reported
@TSB @kwgordonso This issue has not been resolved - please don't lie to your customers - the latest updates to the online banking software are obviously buggy. No one will say what the ERRSCAO2 Error means - this comes from the Boris Johnson playbook of deny everything!
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Touch of Classroom
(@MrMcCSleep) reported
@TSB given that this is happening to thousands can you not tell customers what the fix is for ERRSCA02?
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Marcel Graves
(@MarcelGraves) reported
@TSB the ‘payments to approve’ and ‘chat’ functions on the app are not working. Any idea when this will be sorted as I need these functions to pay bills.
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Ernest Read
(@PRErnestRead) reported
@TSB I'm using website. It's been happening for 2 days.
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Touch of Classroom
(@MrMcCSleep) reported
@tsb ERRSCA02 error, doesn't recognise User ID. I've already reported it. Serious problems here! Looks like it's an on-going issue for lots of customers!
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Sharon mckay
(@martell0507) reported
@TSB why do I need to approve payment now for every single transaction I make ? Even regular payments . Terrible , time consuming and that’s when the service works
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Ramil Burden
(@Ramil99) reported
@TSB just spent 30mins in queue as the “approve payment” in app doesn’t work. Was told it was a fraud issue. Spoke to fraud - no fraud alerts. Told to phone helpline and start again. 40 mins + no resolution + no help + don’t care. Time to move bank accounts.
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Des Masterson
(@SmileyDes) reported
@TSB @TSB Fraud Department (Ceri Ann & her line manager Natasha) did this again - so very paranoid by classifying calls via Relay UK as Third Parties, they insisted on speaking 'directly' to me, #Deaf customer. Repeatedly told me to go into branch.
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Carolyn Ford
(@Carolyn83214358) reported
@TSB how do you go about changing your tsb account I currently pay £20 a month but use non of the benefits, can I down grade my account? Also could I change banks if I still have a tsb loan?
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Sandra
(@Sandra03000135) reported
@TSB seriously tsb u duplicate payments from peoples accounts now ure system dont let u make payments online over a £100 as ure system does not send codes through to authorise the payments and tsb fraud line after 2 days of trying have confirmed this is the problem