TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 12/20/2025 20:40

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotsman1821 The scotsman 182 (@Scotsman1821) reported

    @TSB worst bank I have ever had to deal with been in the phone now for over 2 hours and still waiting to get my issue sryed well once it has been bye bye TSB

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB Do you have the app? When I got through to customer service she said that was the part that wasn't working so they'd switched the system so everyone was getting codes. I think that's what overloaded the system. I did get just two codes this morning from last night - about a 14 hr

  • TheKatieMajor Katie Major-Smith (@TheKatieMajor) reported

    @TSB @AJW84262909 Hi @TSB,when will this problem be fixed? I'm still unable to make an online payment as the verification code won't come through. It's been two days now and I need to make this payment!

  • Nagcra craig nagle (@Nagcra) reported

    @Owey1212 @floralfee @TSB Still not working for me 😡

  • StephenSmithDR Stephen (@StephenSmithDR) reported

    @TSB when do you expect the issue with online payments will be resolved? Is there no workaround available? Very poor support and no proactive communication from TSB

  • AbsolutelyVexed Vexed #KPSS (@AbsolutelyVexed) reported

    @EmilyWrighty96 @fivepandacats @TSB delay. I would urge anyone already with the app to use that. Otherwise I'd expect it to be back up and working tomorrow sometime depending on how many people kept trying because we weren't given good advice. Hope it's sorted for you very soon. I expect it will be. Are you OK

  • FrancescaMercs frankie mercieca (@FrancescaMercs) reported

    @TSB I think I may have some fraudulent activity on my account but cannot get through to speak to anyone and the online chat cannot help - can you advise on what I should do please? Keen to sort asap

  • Sueruss55 susan russell (@Sueruss55) reported

    @TSB Can’t place my shopping order. Your verification system is not working AGAIN. Just venting as it happens SOOO Regularly

  • Sop782 Sam (@Sop782) reported

    @TSB You’re giving the same stock responses to all the customers in your feed that are experiencing the same issue. It looks like this has been going on for days and it’s still unresolved. You’ll have customers leaving in droves; no one needs the added stress in the current climate.

  • EgleTol Egliote (@EgleTol) reported

    @TSB @Schultzh Why do you need more information, when problem is the same for majority of customers since Friday morning-verification text codes doesn't arrive!!!! It doesn't matter if you use app or website or whatever. It doesn't come. Just fix it and stop asking the same questions.😡😡