TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 12/18/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • Getting_Carried Getting Carried (@Getting_Carried) reported

    @TSB Me call up because save the pennies not working. Gets escalated as a complaint. Complaints department. We don't know why it's not working but to resolve this we are closing your account as the relationship doesn't work between us..... Don't fix it just get rid. Wow!

  • barrytearn Barry (@barrytearn) reported

    @TSB fix your online banking

  • johnemellitt John Mellitt (@johnemellitt) reported

    @TSB I’m not a customer but need to talk to local branch re vulnerable customer / power of attorney. Your phone system just tells me to register for app but I’m not a customer. Your website does the same. Can you PLEASE help me??

  • evanabanana EMB (@evanabanana) reported

    @TSB Hello. When using mobile app, making a transfer, the “done” option is not working. I have deleted & re-installed the app etc. Assistance appreciated. Thanks.

  • willofibres Denise Newey (@willofibres) reported

    @TSB Not a problem. The reason we went into branch as we knew it was going to be difficult for various reasons and it certainly gave Kirsteen a lot to think about

  • FrielElaine elaine Moonlight (@FrielElaine) reported

    @JStar88x @TSB Yep mine isn’t working 😱

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @TSB is the app down? Trying to login and it says 'we wernt able to do that?'

  • wobble46 Benjamin Worsley (@wobble46) reported

    @TSB once again your app is down,no local branch or local atm to check my account,definatley feel screwed over 😡

  • masterpaul43 paul stephens (@masterpaul43) reported

    @TSB are you having issues again? my partner is trying to activate his online banking but it won't accept mem info & now only 1 chance left to login

  • MiguelH60791906 Miguel henry (@MiguelH60791906) reported

    @TSB TSB Customer service/relations are the most patronising,unhelpful,incompetent,inhumane group of people I have ever come across in my life.