Is TSB Bank down in Burton upon Trent, Staffordshire, England?

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

1. 

   Mobile App (48%)

2. 

   Transactions (20%)

3. 

   Website (16%)

4. 

   Login (16%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

• Mary Makinde (@MaryMakinde_) reported a minute ago

  @TSB Great, now I am unable to log in to my account. This is a complete failure!

• aliross (@aliross) reported 2 minutes ago

  @TSB any chance of turning off the need to approve payments whilst you sort the issues out with not being able to actually do this? Having to use my 12 year olds bank account to pay for the weekly shop! So inconvenient

• Jake 🦁 (@JakoraeOfficial) reported 2 minutes ago

  @TSB You can forget it, a bunch of clowns. Between closing loads of branches, shoddy service, how impossible you make it to speak to an actually competent human I’m at my limit as a customer of over 8 years. I’ll use someone else’s card from a competent company for the transaction.

• Jo Cook (@LightbulbJo) reported 4 minutes ago

  @TSB Hi, do you know when the IT issue on the business app for authenticating purchases will be fixed? I phoned Monday and was told to keep trying but this is holding up work I want to do!

• Hannah Thomson (@hannahmac35) reported 8 minutes ago

  @TSB That is what my issue is. I couldn’t pay for my shopping today as I had no working card. And then put on hold for ages to be transferred to fraud to be told the same thing!

• schnitzel (@schnitzzz1) reported 9 minutes ago

  @TSB Your app isn’t working on Apple products & your call centres are lying to customers about when it’ll be fixed. What more do you need to know?

• nicola Stokes (@nicolaStokes3) reported 11 minutes ago

  @TSB local tsb is open until 5pm great, but they don’t do counter service so what is point in having a bank open when you can’t draw money out.

• Marie Mock (@MarieMock8) reported 12 minutes ago

  @TSB @Thimble99137638 I also cannot approve payments on the app. The 'approve payment' button is dead and does nothing. I have tried this on 3 payments for a business account. No customer service open or chat. Totally unacceptable for a business customer not being able to order goods needed urgently.

• Emma Goodwin (@AuntWinifred) reported 13 minutes ago

  Hi @TSB your payment approval button isn’t working. I have payment to make. Thanks.

• R.BIRCH (@RickybirchP) reported 14 minutes ago

  @TSB Does tsb realise that you can't get access to information on savings accounts on its APP. At least a week now. WHY IS THIS SO?