Is TSB Bank down in Burton upon Trent, Staffordshire, England?
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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.
Full Outage Map
TransactionsProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by TSB Bank users through our website.
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Mobile App (59%)
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Transactions (18%)
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Website (18%)
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Login (5%)
Community Discussion
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TSB Bank Issues Reports
Latest outage, problems and issue reports in social media:
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jft97
(@Aviationlfc) reported
@TSB shocking customer service ,over an hour still awaiting my call to be answered by your fraud team ,there has not been any fraud ,I used the card myself and now blocked card
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bymollymoo
(@ByMollyMoo) reported
@TSB over the last 4 days I have spent 5 and half hours trying to get through to the debit card department to unblock my card! Still not got through and just spoke to Reg at customer services who was really uninterested to honest! What happened to #customerservice
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Sarah Reader
(@SarahReader24) reported
@TSB We got through once, lady said she couldn’t help and hung up on us. This happens every-time we go abroad working. Absolutely had enough of never being able to get through to someone when we have problems. Will be moving banks now
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Maz Ferguson 🏃🏼♀️🎽
(@mazleeds) reported
@TSB is your app down again?
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Lizzie N
(@LizzieN1) reported
@TSB You blocked my acct 7pm last night & your promised followup instructions within 1hr failed to show up. Today, a 55 minute wait to speak to someone: the poorest service I've ever had, in 45 yrs of personal & business banking. How do you explain such abysmal performance?
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Man in the Middle
(@uk_fixer) reported
My poor old Grandad was advised over 25 years ago by @TSB (@LloydsBank ) to put money into a Cash ISA as it was “the sensible and best way to earn money”. After some terrible news he’s just looked at his account to find he has made £27.10 in 25 years, poor man is heartbroken!! 💔
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Bonnie_cl
(@Bonnie_cl) reported
@TSB could you please increase your manpower on the fraud helpline? It's impossible to talk to someone to get my account unblocked! #tsb
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John Tweedie
(@JTweedie) reported
Hi @Dekopay and @TSB, I had to cancel an order for something because of a data formatting mismatch between your two systems. I lost out on the thing I was trying to buy, and a retailer lost a sale and a customer. Not very good.
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Greg Hughes
(@Gregactor) reported
@TSB For several weeks I have been unable to access my online account , I have two Buy To Let mortgages with TSB that I cannot access? A personal and business account I cannot access to pay bills and creditors.
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CSK01
(@CSK013) reported
@TSB my mother has been trying for over a year to get her deposit back on a holiday that was cancelled due to covid. You have ignored her emails and she can not get through on your 0345 number that is costing her a lot of money every day she has tried calling. Disgusting service!