TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 02/04/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (59%)

    Mobile App (59%)

  2. Transactions (18%)

    Transactions (18%)

  3. Website (18%)

    Website (18%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • schnitzzz1 schnitzel (@schnitzzz1) reported

    @TSB Your app isn’t working on Apple products & your call centres are lying to customers about when it’ll be fixed. What more do you need to know?

  • guinness1968 Graeme Innes 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@guinness1968) reported

    @kristinacimova @TSB TSB reluctant to advise that there is a major issue with ‘Approve Payment’ feature on the app. Instead they’ll ask for more information, for your device, operating system, what app version. They’ll ask you to uninstall / reinstall…blah, blah…. It’s a TSB issue.

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @TSB the login menus have changed on your website? It's asking for direct inputs rather than drop downs. Is that correct? I want to login to online banking but can't because it's different than usual.

  • kristinacimova Kristina Cimova (@kristinacimova) reported

    @TSB the approve payment function doesn’t work is there an issue with the app?

  • leepcollins Lee Collins (@leepcollins) reported

    Been trying to get through to @TSB for two hours to discuss a mortgage. Phone has been answered twice, they’ve said they will put me through to the ‘mortgage service department’ and then cut me off. How is this acceptable?

  • secretagent Lydia Towsey (@secretagent) reported

    @TSB 1 of your machines has taken money from my account, but KEPT the money! Your bank was closed & there appears to be no way 2 contact you unless you're a TSB customer - even in the case of such fraud. Please contact us urgently so we don't have to worry about this until Monday

  • SEH1982 SEH1982 (@SEH1982) reported

    @TSB cannot do an online shop as cannot approve payment via app or website. Frustrating. Been trying all day.

  • MaryMakinde_ Mary Makinde (@MaryMakinde_) reported

    @TSB Great, now I am unable to log in to my account. This is a complete failure!

  • RickybirchP R.BIRCH (@RickybirchP) reported

    @TSB Does tsb realise that you can't get access to information on savings accounts on its APP. At least a week now. WHY IS THIS SO?

  • TallestTim TallTim 🇺🇦 (@TallestTim) reported

    Hi @TSB . I've had someone incorrectly set up my mobile number as their "reminder" service and it's really annoying. How can i resolve this please?