TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 11/20/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (69%)

    Mobile App (69%)

  2. Website (15%)

    Website (15%)

  3. Transactions (8%)

    Transactions (8%)

  4. Login (8%)

    Login (8%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_whitson Louise Whitson (@louise_whitson) reported

    @TSB I can access now. Very disappointed that this continues to happen way to frequently

  • DelArt64 Della (@DelArt64) reported

    @TSB just tried to log into TSB website from my PC and I immediately get booted back to my ID number screen.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB the app opens fine, i put in my mem information then it just closes and says' unfornuatley the TSB app has stopped working'

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Have not been able to login since yesterday afternoon...still locked out.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Seriously? if my details are working to login online, how is changing them going miraculously make the app start working? not wasting more of my weekend on this, you guys obviously have no idea what's going on with the app.

  • V1SEO Yellow Duck (@V1SEO) reported

    @TSB Thanks, not having a go at you, but it's just not worth it. Don't really know why I keep it open to be honest, it's always been the most frustrating out of all the banks. Thanks for trying to help though

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Just managed to login on web after trying again. Mobile app still not working.

  • VikingBally VikingChris (@VikingBally) reported

    @TSB Just followed your instructions, set up the app again, and it crashed in same place after putting in all the details and recieving/entering authentication code with error 'Unfortunately TSB has stopped'...

  • PurslowBen Responsible Ben (@PurslowBen) reported

    @TSB Working but still none the less for it to not work for nearly 24 hours is pretty shocking .

  • jcbing Julie Bingham (@jcbing) reported

    @TSB your automated phone system is terrible, I just need to speak to someone. How on earth do I speak to a human?