TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 12/11/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • CraigClarke1 Craig Clarke (@CraigClarke1) reported

    @TSB I've been trying your fraud department on the phone and can't get through. Waited over 1 hour every day this week but still no answer. I would appreciate if you could get someone to answer the phone. Unbelievably crap service.

  • rmw_19 rmw (@rmw_19) reported

    @TSB Do you ever answer the ******* phone on the fraud line? Yours sincerely an extremely pissed off customer of 15 years +

  • bethanyiewan bethany isla ewan (@bethanyiewan) reported

    @TSB spoke to an advisor who has put me in a queue to the fraud team over 90 minutes ago and line is still just ringing endlessly. Am I in a dead queue? Can you help me please as my card won’t work in person or online because of this!

  • crumbdelacreme Natalie Cuozzo (@crumbdelacreme) reported

    @TSB How do I get my account sorted for fraud when I call and it cuts off after 30 mins of waiting!! Frustrating! Can’t help in branch either!

  • usman9099 usman (@usman9099) reported

    @TSB I have nothing to say to this post. Except precisely my point. You are unable to help even on here.

  • msvalthompson Valerie Thompson 💙 (@msvalthompson) reported

    @TSB I don't want my debit card limit to be raised to £100. Your automated service doesn't have an option for this, nor does your on-line banking help service. Can you tell me how I go about keeping the lower limit.

  • GrantHill489 Grant Hill (@GrantHill489) reported

    @JasonD9416 @TSB When will you disable this block ?

  • HPiecrust Trevor Gardiner All this is that.. 🍺🍺 (@HPiecrust) reported

    @TSB Continuing saga of fraud on our TSB current account. No help, told to sort it ourselves. Don't believe the "Fraud Refund Guarantee". Worthless PR stunt. Avoid.

  • spookrider sean mulligan (@spookrider) reported

    @TSB Thanks Andrew my neighbours 92 and 81 needed this help.TSB Somerton had not heard of the scheme,and I doubt if the bank would help them do the forms anyway.There is plenty of time for them to make the application if they can learn to use a laptop.

  • khushdeepchana Khush (@khushdeepchana) reported

    @TSB 50 minutes waiting on the phone trying to get through to the fraud department as they blocked my card!! This is my 3rd attempt now each took 40 minutes then get cut off. With no call back either!!! Absolutely shocking service !!!