TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 12/23/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Website (24%)

    Website (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Login (6%)

    Login (6%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • PetrieDerek Derek A Petrie (@PetrieDerek) reported

    @TSB Hello- I haven’t received activation code to log onto app. Can you please help?

  • LinCorbell Lin Corbell (@LinCorbell) reported

    @TSB Hi Alex several things, advice re: savings - no branch available next phone appt 11/3. Been customer for almost 40 years and find TSB totally unapproachable and a bit patronising tbh.

  • Jack049 Steve Williams (@Jack049) reported

    ....just had the most bizarre telephone call with @TSB Time to move on I think, totally inept service...

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB I’ll ask him to try this when he’s home shortly. Although he has the app on his mobile, we’ll delete it and try again. Won’t he need log in details such as pin user name etc that you send when you first register for mobile banking? Which we don’t have hence the problem. Thanks

  • WelshWench_xo Chloe R (@WelshWench_xo) reported

    @TSB hey guys, recently switched to yourselves. The switch was supposed to be completed by 15th, but I still can't access my direct debits on the app? Old ones I cancelled have been transferred and I need to cancel them.

  • 118KB Kenny (@118KB) reported

    @TSB is the move money section of the app down

  • rapariga1979 Leo (@rapariga1979) reported

    @ChloeWD38 @TSB I sincerely appreciate @07cybersecurity's assistance in getting my account returned; it has been a big help.

  • Ashpope79 Ashton Pope (@Ashpope79) reported

    @TSB Hi there. Is there a problem with your Internet banking, please advise, for the last 4 hours, says, error occurred, please try later. Please let me know, thank you Cumbria

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB hello. Please can someone help me log into my 15 year olds account online, I’ve clicked all options and either says isn’t registered or isn’t an active account, when it very much is. Thanks

  • ChloeWD38 Chloé Marie WD (@ChloeWD38) reported

    @TSB This was 3 years ago so no he can’t remember. Seems odd when we reset the username and password, got online but now this. Infuriating. He can use Apple Pay, so hopefully TSB support this in Germany too? And yes the pin is for the debit card.