TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 03/10/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (55%)

    Mobile App (55%)

  2. Login (18%)

    Login (18%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • ANDREADRYE Andrea Bailey (@ANDREADRYE) reported

    @TSB Tried 7 times. I would think by now you need to stop asking customers to keep trying and admit there is an issue at your side.

  • talktokay Kay (@talktokay) reported

    @TSB Especially when you can’t pay a bill because the app won’t work! …. Worry less about sunshine and more about service

  • realgingerdavie David McClure (@realgingerdavie) reported

    @TSB I’ve used an alternative method of payment so no longer have the option. I trust this issue will be resolved ongoing though for future payments.

  • MeryllJones Meryll Jones (@MeryllJones) reported

    @TSB your payment approval system is not working - this has been an ongoing problem all day. Please advise when you expect it to be fixed. Already tried deleting and reinstalling, switching off etc.

  • Cosmiczippy Kathryn Chambers (@Cosmiczippy) reported

    @TSB @NeilWilzon Can you not simply allow payments to progress without the extra security step which causes the problem?

  • welshgoatvintag welshgoatvintage (@welshgoatvintag) reported

    @TSB I am having issues with approved payments as well. My tesco shopping is due tomorrow I need to checkout by 11.45pm or my changes won't be saved. This needs sorting asap

  • DareToBeHappier Caroline Johnstone 🇺🇦 (@DareToBeHappier) reported

    @TSB @efc5840 Done all of this too. Even changed my password. It’s a problem your end. Again unfortunately

  • talktokay Kay (@talktokay) reported

    @Steph25935479 @TSB Same problem app not working, can’t pay a bill

  • CopemanMichele michele copeman (@CopemanMichele) reported

    @TSB I am sick and tired of your issues with banking online. The approve payment is continually coming up as an error. Will you be paying late payment charges? Offering fraud repayments as ‘better than other banks’ is no great benefit if you make using online banking infuriating

  • Cosmiczippy Kathryn Chambers (@Cosmiczippy) reported

    @TSB Phoned customer service this am and told app issues were being resolved. Now cannot even access account at all. What is going on?