TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 02/11/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (57%)

    Mobile App (57%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (5%)

    Login (5%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • mathieu_bottier Mathieu Bottier, PhD (@mathieu_bottier) reported

    @TSB So any branch will be able to do it? or only the one with Counter service? Thanks

  • SpenceDMark Mark Spence (@SpenceDMark) reported

    @TSB Lots of social media posts about banks changing T&Cs. Specifically access to money during difficult economic times & limiting my access to my money. Can you clarify what conditions TSB has in place for account@ without sending me War & Peace 2 million word full T&C document

  • hausofdawes harry 🇺🇦🕊 (@hausofdawes) reported

    @TSB hello, is your online banking app down? Naturally in current circumstances it’s understandable, just want to make sure it’s not my end

  • fionadunbar Fifinha 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇦🇺🇦 (@fionadunbar) reported

    @TSB The last phone call was 2 hours long. Every time, without exception, that we have rung the TSB customer numbers, there has been a minimum 30min wait on hold before speaking to someone. I have accounts with 6 different banks and have never ever had such awful #customerexperience

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    @TSB have done so ..no reply ..am appalled with poor service from a supposedly regulated bank !! Danielle needs removed from customer facing role, Lisa has forms

  • Rwairconditioni Rwairconditioningltd (@Rwairconditioni) reported

    @TSB It would be nice to talk to someone, but you closed the branch, would be nice to stop a lost cheque, won't do it over the phone, have to drive for 1.5 hours to sort this. As a business customer, this is shocking

  • SwailesRuth Ruth Swailes (@SwailesRuth) reported

    @gillditch55 @technologytotea @TSB I went into the branch because I wanted to deal with a sensitive issue in person. I’m afraid all I got was a “computer says no”type response.

  • laurensinnett_x Lauren ♡ (@laurensinnett_x) reported

    @TSB you say to call a number, 2 days ive been trying to contact you on hold 40+ minutes a time with no response, bloody awful.

  • LPlateGamer L-PlateGamer (@LPlateGamer) reported

    so it is clear @TSB have no common sense and do not care about their customers. When i call you, I expect to speak to a human, not a machine, I dont want to answer 100 security questions asked by a machine. I will answer the human. Go fix your **** or i am gone

  • clemevans Clem Evans (@clemevans) reported

    @TSB My 82 year old mother has been trying to make an online transfer. So far, she (we) have had 5 unsuccessful attempts. It is IMPOSSIBLE to get through to the fraud dept, with over 30min wait on each international call.