TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 01/19/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (21%)

    Website (21%)

  3. Transactions (11%)

    Transactions (11%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • samanthaatk_ samantha (@samanthaatk_) reported

    @TSB want to speak to someone to confirm what is in pending on my credit card and the customer service phone number keeps directing me to self service options. I just want to speak to a human! Why can’t I get through to anyone when your call centre should be open?

  • Phantom43486946 Phantom (@Phantom43486946) reported

    @TSB Looks like your new online banking application is broken - it does not work as expected on Chrome. Very likely because Ad-blocking plugins (such as Ad-block / U-block origin) do not like what the site is doing. Please fix so that it works on Chrome with ad-blockers enabled.

  • GamerPauly74 GamerPauly (@GamerPauly74) reported

    @TSB not as ugly as your customer service or attitude towards your customers, cancelling cards, upsetting old ladies, banning people for sending money as gifts #WORSTBANKEVER #DONTBANKWITHTSB

  • AmyThor47704324 Amy Thornhill (@AmyThor47704324) reported

    @TSB worst bank ever! Block my sisters account and won’t tell her why! Then they tell her she cant access her money even though that’s all she has to feed her kids! Disgusting

  • Scottishbear Theresa Adshead (@Scottishbear) reported

    @TSB @PrideOfBritain Is this after you shut their branch down, like you did ours

  • Helen_Atchison Helen Atchison (@Helen_Atchison) reported

    @TSB @PrideOfBritain Your new bank refurbishment doesn't even let people swap money for change anymore, you're just there to advise debt. Not a single person welcoming as they talk to people with a face full of food and you have removed all counter service in your bank.

  • Staunton_James James H. Staunton (@Staunton_James) reported from Farnham, England

    "@TSB Mortgage Customer Service" - what a joke. Back to the phone.

  • TheCSullivan Caroline Sullivan (@TheCSullivan) reported

    @TSB Hi there. I'm trying to find out the balance of one of my TSB accounts. I don't have online account access, and your customer service number doesn't answer. How can I find out? Thanks.

  • freeagent FreeAgent (@freeagent) reported

    @alwe_st @TSB Hello! Our engineering team are currently in direct contact with the engineers at TSB to resolve this problem. As the problem lies with the TSB API, we have been advised that their team is working hard to identify and resolve the root cause.

  • _ishab Blacccccc Paradise (@_ishab) reported

    Every single payday, you can guarantee that the @TSB app will be down, as if people don’t have bills to pay and transactions to make, it’s the last day of the ******* month!!!!!!!!!!