TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

No problems detected

If you are having issues, please submit a report below.

TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 12/09/2025 13:30

At the moment, we haven't detected any problems at TSB Bank. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (56%)

    Mobile App (56%)

  2. Transactions (19%)

    Transactions (19%)

  3. Website (19%)

    Website (19%)

  4. Login (6%)

    Login (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • WaiWai6875 WaiLee (@WaiWai6875) reported

    @TSB the approve payment function doesn’t work, is there an issue with the app? My iPhone software is up to date.

  • oldcnoc Fiona (@oldcnoc) reported

    @schnitzzz1 @jhousham1 @TSB The new app update 6.5.2 for iPhones has worked for me this morning and app is now working as it should, thank goodness.

  • mtthwrly Matthew (@mtthwrly) reported

    @TSB Had a few suspicious texts and a call this morning - tried to change my password on your site and it says service unavailable?

  • oldclassiccar Old Classic Car (@oldclassiccar) reported

    Lots of unhappy people in local @TSB today, being refused service by employee behind the screen, instructing everyone to use the automated pay-in machine. Great way to shred any remaining customer loyalty #tsb

  • TallestTim TallTim 🇺🇦 (@TallestTim) reported

    Hi @TSB . I've had someone incorrectly set up my mobile number as their "reminder" service and it's really annoying. How can i resolve this please?

  • ashridgepf Jane King (@ashridgepf) reported

    Apart from pulling their rates at short notice, credit where its due, @TSB service is on fire right now !!

  • joodles15 joodles (@joodles15) reported

    @TSB Just on the website. It’s easier for me to view on the website. Device has been off and I’ve cleared history and still it won’t work

  • dansteel81 Dan steel (@dansteel81) reported

    @TSB is there an issue with online banking login, mine doesn’t have the drop down letters anymore for your memorable word. It allows you to type it in but then won’t accept it

  • mark_killoh mark killoh (@mark_killoh) reported

    @JeremyDunton @TSB This is a known issue and has not been resolved. I have been unable to approve payments all week. 6.42 TSB version.15.41 Ios

  • Herm_inator Hermes Carlyon (@Herm_inator) reported

    @TSB Step 1 try and make payment with own money. Step 2 be told to open TSB app to approve payment. Step 3 try to log into app but have to enter code to gain access. Step 4 gain access but then approval button doesn’t work. Step 5 abort payment. Step 6 change banks.