TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 11/18/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (64%)

    Mobile App (64%)

  2. Website (14%)

    Website (14%)

  3. Login (14%)

    Login (14%)

  4. Transactions (7%)

    Transactions (7%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • MirandaCaster1 Miranda Read Wilson (@MirandaCaster1) reported from Mossley, England

    @TSB I have been on hold to the fraud line all morning… I have had £300 taken out of my account and need help asap please

  • andertoc77 Christine Anderton (@andertoc77) reported

    Seems @TSB is having problems again!!! Ok what ever but why can't you keep customers informed on your socials or website instead of leaving people in the dark? It really is poor customer service.

  • 77alanb77 Alan Begg 🏴󠁧󠁢󠁳󠁣󠁴󠁿 ☮️✌ (@77alanb77) reported

    @TSB Your app is ****. That is the tweet.

  • marciabigg Marcia Bigg (@marciabigg) reported

    @TSB Its getting the one time passcode that's the issues. You aren't working hard because it's happening all the time. I've just had another passcode come through that is 30 minutes after the last one but that's nearly 3 hours since requesting it. It's not good enough.

  • glover_lshtm Rebecca Glover (@glover_lshtm) reported

    @TSB 1/2 Yesterday, after hours of worry, I finally got through to CS reps & was told that your credit card services are down for loads of clients. Was told fix w/in hours but today still down. I (and surely others) have to book work travel, online groceries, trains. What is up?

  • Chelss_1992 Chelsie Tilley (@Chelss_1992) reported

    @andertoc77 @TSB Are u having problems with failed online transactions?

  • Mr_Peter_Warner Peter Warner ADI (@Mr_Peter_Warner) reported

    @TSB I appear to be having the same problem as a lot of people I’ve seen reported in that no online payments are being authorised. Any thoughts on an issue/solution please?

  • Warhu Val Warhurst (@Warhu) reported

    @paulstephens56 @TSB I am having the same problem. Have sent you a DM TSB

  • maismate_ Maici (@maismate_) reported

    @TSB hello I’m locked out of my app but each time I phone up I’m on hold for an hour and no answer can you please help?

  • mrsnbibi mrs n bibi (@mrsnbibi) reported

    @TSB Internet banking down once again says there is a technical issue!