TSB Bank

Is TSB Bank down in Burton upon Trent, Staffordshire, England?

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TSB Bank plc is a retail and commercial bank in the United Kingdom and a subsidiary of Sabadell Group. TSB Bank operates a network of 536 branches across England, Scotland and Wales.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of TSB Bank reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

TSB Bank Outage Chart in Burton upon Trent, Staffordshire, England 03/08/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by TSB Bank users through our website.

  1. Mobile App (50%)

    Mobile App (50%)

  2. Website (18%)

    Website (18%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

Community Discussion

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TSB Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • hdgarrood harry 🏳️‍🌈 (@hdgarrood) reported

    @TSB do you still use security questions for restoring account access if a password is forgotten? I'd like to reset mine if they're still used but I can't see how

  • BotfieldColin Colin Botfield (@BotfieldColin) reported

    usual rubbish @TSB service today

  • hlouiseg Hayley Wood (@hlouiseg) reported

    @TSB Thank you I will attempt this but our post office is often closed due to staffing issues so it won't be a long term solution. Unfortunately there are many banks in Truro that are open better hours or have a cash deposit machine accessible.

  • AlastairMitch14 Alastair Mitchell (@AlastairMitch14) reported

    @TSB My resolution this year is to find a bank that treats its customers with a bit of respect and decency. 19 years of tsb and I think a rock would have better customer service.

  • StackTyne Burch (@StackTyne) reported

    @tsb once again I'm asked to verify myself using a phone, once again TSB tries to send a text to my landline. I can't change the contact number because the website banking logs me out within a second of logging in. Note, and I will emphasise this I HAVE NO SMART PHONE.

  • bagpussforeva Charlotte (@bagpussforeva) reported

    @TSB is anyone else having issues logging into the app?

  • Maggie_J_W M (@Maggie_J_W) reported

    @TSB_News @TSB I was trying to pay into an ISA in my own name and you've now blocked all my accounts and after half and hour on the phone answering intrusive questions still blocked. You might be refunding people but I now can't even access my own money. Hardly award winning.

  • CarolAnneSabrin Carol-Anne Sabrina (@CarolAnneSabrin) reported

    @TSB I have just spoken to one of your lovely customer service agents Gemma (she had a Geordie accent) and she was such a superstar did everything to fix what another company has ruined. she was so professional and empathetic, a credit to your company. please let her manager know

  • snaicitilopprac N (@snaicitilopprac) reported

    @TSB Customer for 9 years. ABSOLUTE #DISGRACE. Lost my card; called your lost card/fraud hotline. 20 mins still on hold. And why ask me for security code when it's on the LOST card?!?!?!?! Illogical.

  • OllieRahman17 AutoHause UK (@OllieRahman17) reported

    @TSB since when is it okay to refuse customer’s from withdrawing their money? Do you have liquidity issues? Are you going bust AGAIN? Absolute joke of a bank!